The median annual salary for a 3rd Line Support was £34,750 in advertised job vacancies in Scotland during the 3 months to 22 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
UK / Scotland
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 144 160 157
Rank change year-on-year +16 -3  
Permanent jobs requiring a 3rd Line Support 8 5 7
As % of all permanent IT jobs advertised in Scotland 0.30% 0.17% 0.22%
As % of the Job Titles category 0.32% 0.18% 0.24%
Number of salaries quoted 6 5 4
Median salary £34,750 £33,000 £41,000
Median salary % change year-on-year +5.30% -19.51%  
90% offered a salary of more than £30,250 £28,100 £30,200
10% offered a salary of more than £38,724 £39,000 £49,350
UK excluding London median salary £35,000 £34,500 £36,000
% change year-on-year +1.44% -4.16%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Scotland. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Scotland
Permanent job vacancies with a job title containing a recognized job role 2505 2761 2977
As % of all permanent IT job vacancies advertised in Scotland 93.96% 96.57% 95.29%
Number of salaries quoted 1609 1586 1887
Median salary £44,000 £43,000 £42,500
Median salary % change year-on-year +2.32% +1.17%  
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £65,000 £60,000 £61,500
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

3rd Line Support
Job Vacancy Trend in Scotland

The job posting trend of jobs advertised in Scotland that featured 3rd Line Support in the job title.

Job vacancy trend for 3rd Line Support in Scotland

3rd Line Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Scotland.

Salary trend for 3rd Line Support in Scotland

3rd Line Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Scotland region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +20 7 £37,000 -9.75% 1
Edinburgh -11 1 £32,500 +4.83%
3rd Line Support
UK

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 22 June 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring 3rd Line Support in the job title.

1 8 (57.14%) Active Directory
2 6 (42.86%) Microsoft
3 5 (35.71%) VMware
3 5 (35.71%) Windows
3 5 (35.71%) SharePoint
3 5 (35.71%) Office 365
4 4 (28.57%) Azure Active Directory
4 4 (28.57%) Microsoft Office
4 4 (28.57%) ITIL
4 4 (28.57%) Microsoft Azure
5 3 (21.43%) VMware Infrastructure
5 3 (21.43%) PowerShell
5 3 (21.43%) SCCM
5 3 (21.43%) Firewall
5 3 (21.43%) IIS
5 3 (21.43%) Microsoft Intune
5 3 (21.43%) Skype for Business
5 3 (21.43%) Skype
6 2 (14.29%) Proactive Monitoring
6 2 (14.29%) Windows Server
6 2 (14.29%) SIEM
6 2 (14.29%) NAS
6 2 (14.29%) Data Centre
6 2 (14.29%) Windows Server 2012
6 2 (14.29%) Analytical Skills
6 2 (14.29%) XML
6 2 (14.29%) C#
6 2 (14.29%) SQL
6 2 (14.29%) VB
6 2 (14.29%) VB.NET

3rd Line Support Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (35.71%) SharePoint
2 3 (21.43%) IIS
2 3 (21.43%) Skype for Business
3 2 (14.29%) CMS
Applications
1 4 (28.57%) Microsoft Office
Cloud Services
1 5 (35.71%) Office 365
2 4 (28.57%) Azure Active Directory
2 4 (28.57%) Microsoft Azure
Communications & Networking
1 3 (21.43%) Firewall
1 3 (21.43%) Skype
2 2 (14.29%) NAS
2 2 (14.29%) SAN
2 2 (14.29%) TCP/IP
3 1 (7.14%) DHCP
3 1 (7.14%) LAN
3 1 (7.14%) Network Security
3 1 (7.14%) VoIP
3 1 (7.14%) WAN
Database & Business Intelligence
1 2 (14.29%) GIS
1 2 (14.29%) SQL Server
2 1 (7.14%) InterBase
Development Applications
1 2 (14.29%) PowerBuilder
General
1 1 (7.14%) Finance
Libraries, Frameworks & Software Standards
1 2 (14.29%) .NET
1 2 (14.29%) XML
2 1 (7.14%) Middleware
Miscellaneous
1 2 (14.29%) Analytical Skills
1 2 (14.29%) Data Centre
2 1 (7.14%) Computer Science
2 1 (7.14%) Management Information System
2 1 (7.14%) Public Cloud
Operating Systems
1 5 (35.71%) Windows
2 2 (14.29%) Linux
2 2 (14.29%) Windows Server
2 2 (14.29%) Windows Server 2003
2 2 (14.29%) Windows Server 2008
2 2 (14.29%) Windows Server 2012
3 1 (7.14%) Android
3 1 (7.14%) Apple iOS
3 1 (7.14%) Windows 7
3 1 (7.14%) Windows 8
Processes & Methodologies
1 4 (28.57%) ITIL
2 2 (14.29%) Asset Management
2 2 (14.29%) CRM
2 2 (14.29%) Network Management
2 2 (14.29%) Proactive Monitoring
2 2 (14.29%) Release Management
2 2 (14.29%) SIEM
2 2 (14.29%) Statistics
2 2 (14.29%) Use Case
3 1 (7.14%) Application Virtualisation
3 1 (7.14%) Information Security
3 1 (7.14%) Kanban
3 1 (7.14%) People Management
3 1 (7.14%) Security Testing
3 1 (7.14%) Service Management
3 1 (7.14%) Web Development
3 1 (7.14%) Workload Management
Programming Languages
1 3 (21.43%) PowerShell
2 2 (14.29%) C#
2 2 (14.29%) SQL
2 2 (14.29%) VB
2 2 (14.29%) VB.NET
2 2 (14.29%) VBA
Qualifications
1 1 (7.14%) Computer Science Degree
1 1 (7.14%) Degree
1 1 (7.14%) Microsoft Certification
Quality Assurance & Compliance
1 2 (14.29%) SLA
System Software
1 8 (57.14%) Active Directory
2 3 (21.43%) VMware Infrastructure
3 2 (14.29%) Terminal Server
4 1 (7.14%) Microsoft App-V
Systems Management
1 3 (21.43%) Microsoft Intune
1 3 (21.43%) SCCM
2 1 (7.14%) RSA Archer
Vendors
1 6 (42.86%) Microsoft
2 5 (35.71%) VMware
3 2 (14.29%) Citrix
3 2 (14.29%) Oracle
4 1 (7.14%) Cisco
4 1 (7.14%) CyberArk
4 1 (7.14%) McAfee
4 1 (7.14%) NetWitness
4 1 (7.14%) Symantec
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