Period
to 23 November 2017

The median annual salary for a 2nd Line Support Engineer was £22,500 in advertised job vacancies in Gloucester during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
Gloucestershire > Gloucester
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 46 78 67
Rank change year-on-year +32 -11 -11
Permanent jobs requiring a 2nd Line Support Engineer 3 1 2
As % of all permanent IT jobs advertised in Gloucester 0.95% 0.16% 0.36%
As % of the Job Titles category 0.96% 0.16% 0.37%
Number of salaries quoted 3 1 2
Gloucester median annual salary £22,500 £37,000 £22,500
Median salary % change year-on-year -39.19% +64.44% -18.18%
10th Percentile £21,250 £37,000 £21,250
90th Percentile £25,350 £37,000 £23,750
Gloucestershire median annual salary £23,500 £24,500 £20,250
% change year-on-year -4.08% +20.99% -15.63%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Gloucester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Gloucester
Permanent vacancies in Gloucester with a recognized job title 312 616 535
% of permanent IT jobs with a recognized job title 98.42% 97.93% 96.22%
Number of salaries quoted 272 586 480
Gloucester median annual salary £45,000 £40,000 £40,000
Median salary % change year-on-year +12.50% - -
10th Percentile £28,525 £22,000 £25,000
90th Percentile £62,500 £57,250 £63,000
Gloucestershire median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +6.58%

2nd Line Support Engineer
Job Vacancy Trend in Gloucester

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Gloucester.

Job vacancy trend for 2nd Line Support Engineer in Gloucester

2nd Line Support Engineer
Salary Trend in Gloucester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Gloucester.

Salary trend for 2nd Line Support Engineer in Gloucester

2nd Line Support Engineer Skill Set
Top 29 Co-occurring IT Skills in Gloucester

For the 6 months to 23 November 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucester region featuring 2nd Line Support Engineer in the job title.

1 3 (100.00%) Windows
1 3 (100.00%) Firewall
1 3 (100.00%) Windows Server
1 3 (100.00%) Remote Desktop
2 2 (66.67%) Virtual Servers
2 2 (66.67%) Microsoft Virtual Server
2 2 (66.67%) VMware Infrastructure
2 2 (66.67%) Veeam
2 2 (66.67%) Legal
2 2 (66.67%) Manufacturing
2 2 (66.67%) VMware
2 2 (66.67%) TCP/IP
2 2 (66.67%) VPN
2 2 (66.67%) Microsoft
2 2 (66.67%) Active Directory
2 2 (66.67%) Citrix
3 1 (33.33%) MS Exchange
3 1 (33.33%) LAN
3 1 (33.33%) WAN
3 1 (33.33%) Information Security
3 1 (33.33%) Wireless
3 1 (33.33%) Windows 7
3 1 (33.33%) Windows 8
3 1 (33.33%) Windows Server 2012
3 1 (33.33%) Exchange Server 2013
3 1 (33.33%) Windows 10
3 1 (33.33%) Windows Server 2008
3 1 (33.33%) C
3 1 (33.33%) ITIL

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Gloucester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) Exchange Server 2013
1 1 (33.33%) MS Exchange
Communications & Networking
1 3 (100.00%) Firewall
1 3 (100.00%) Remote Desktop
2 2 (66.67%) TCP/IP
2 2 (66.67%) VPN
3 1 (33.33%) LAN
3 1 (33.33%) WAN
3 1 (33.33%) Wireless
General
1 2 (66.67%) Legal
1 2 (66.67%) Manufacturing
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows Server
2 1 (33.33%) Windows 10
2 1 (33.33%) Windows 7
2 1 (33.33%) Windows 8
2 1 (33.33%) Windows Server 2008
2 1 (33.33%) Windows Server 2012
Processes & Methodologies
1 1 (33.33%) Information Security
1 1 (33.33%) ITIL
Programming Languages
1 1 (33.33%) C
System Software
1 2 (66.67%) Active Directory
1 2 (66.67%) Microsoft Virtual Server
1 2 (66.67%) Virtual Servers
1 2 (66.67%) VMware Infrastructure
Vendors
1 2 (66.67%) Citrix
1 2 (66.67%) Microsoft
1 2 (66.67%) Veeam
1 2 (66.67%) VMware