The median annual salary for a 2nd Line Support was £37,000 in advertised job vacancies in Gloucester during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Second Line Support
Gloucestershire / Gloucester
Rank 35 - 31
Rank change year-on-year - 0  
Permanent jobs requiring a 2nd Line Support 5 0 11
As % of all permanent IT jobs advertised in Gloucester 2.25% - 4.58%
As % of the Job Titles category 2.35% - 4.72%
Number of salaries quoted 5 0 11
Median salary £37,000 - £32,500
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Gloucester. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Gloucester
Permanent job vacancies with a job title containing a recognized job role 213 195 233
As % of all permanent IT job vacancies advertised in Gloucester 95.95% 98.98% 97.08%
Number of salaries quoted 196 121 203
Median salary £40,000 £42,500 £37,500
Median salary % change year-on-year -5.88% +13.33%  
90% offered a salary of more than £25,000 £30,000 £25,500
10% offered a salary of more than £55,000 £65,000 £75,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support
Job Vacancy Trend in Gloucester

The job posting trend of jobs advertised in Gloucester that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Gloucester

2nd Line Support
Salary Trend in Gloucester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Gloucester.

Salary trend for 2nd Line Support in Gloucester

2nd Line Support
Salary Histogram in Gloucester

The salary distribution of IT jobs citing 2nd Line Support in Gloucester over the 3 months to 23 March 2017.

Salary histogram for 2nd Line Support in Gloucester

2nd Line Support Skill Set
Top 30 Related IT Skills in Gloucester

For the 6 months to 23 March 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucester region featuring 2nd Line Support in the job title.

1 22 (100.00%) Windows
2 21 (95.45%) Microsoft
2 21 (95.45%) MS Office
3 13 (59.09%) MS Excel
3 13 (59.09%) Windows 7
4 10 (45.45%) Active Directory
5 9 (40.91%) Service Delivery
6 8 (36.36%) Windows Server
6 8 (36.36%) Virtual Desktop
6 8 (36.36%) Infrastructure Management
6 8 (36.36%) ITIL V3
6 8 (36.36%) SLA
6 8 (36.36%) Problem Management
6 8 (36.36%) SCCM
6 8 (36.36%) DV Cleared
6 8 (36.36%) Security Cleared
6 8 (36.36%) Service Management
6 8 (36.36%) ITIL
7 2 (9.09%) Citrix
7 2 (9.09%) Windows 10
8 1 (4.55%) Office 365
8 1 (4.55%) Windows 8
8 1 (4.55%) Windows Server 2012
8 1 (4.55%) Apple iOS
8 1 (4.55%) Microsoft Certification
8 1 (4.55%) Windows Server 2003
8 1 (4.55%) Windows XP
8 1 (4.55%) MS Exchange
8 1 (4.55%) ADSL
8 1 (4.55%) DHCP

2nd Line Support Skill Set
Top Related IT Skills in Gloucester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.55%) MS Exchange
Applications
1 21 (95.45%) MS Office
2 13 (59.09%) MS Excel
Cloud Services
1 1 (4.55%) Office 365
Communications & Networking
1 1 (4.55%) ADSL
1 1 (4.55%) DHCP
1 1 (4.55%) DNS
1 1 (4.55%) Firewall
1 1 (4.55%) TCP/IP
1 1 (4.55%) Wireless
Operating Systems
1 22 (100.00%) Windows
2 13 (59.09%) Windows 7
3 8 (36.36%) Windows Server
4 2 (9.09%) Windows 10
5 1 (4.55%) Android
5 1 (4.55%) Apple iOS
5 1 (4.55%) Windows 8
5 1 (4.55%) Windows Server 2003
5 1 (4.55%) Windows Server 2012
5 1 (4.55%) Windows XP
Processes & Methodologies
1 9 (40.91%) Service Delivery
2 8 (36.36%) Infrastructure Management
2 8 (36.36%) ITIL
2 8 (36.36%) ITIL V3
2 8 (36.36%) Problem Management
2 8 (36.36%) Service Management
3 1 (4.55%) Incident Management
Qualifications
1 8 (36.36%) DV Cleared
1 8 (36.36%) Security Cleared
2 1 (4.55%) Microsoft Certification
Quality Assurance & Compliance
1 8 (36.36%) SLA
System Software
1 10 (45.45%) Active Directory
2 8 (36.36%) Virtual Desktop
3 1 (4.55%) XenApp
3 1 (4.55%) XenDesktop
Systems Management
1 8 (36.36%) SCCM
Vendors
1 21 (95.45%) Microsoft
2 2 (9.09%) Citrix