Customer Service Job Trends in Grays

Customer Service
Essex > Grays

The table below provides summary statistics and salary benchmarking for jobs advertised in Grays requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 31 December 2025, with comparisons to the same periods in the previous two years.

6 months to
31 Dec 2025
Same period 2024 Same period 2023
Rank 5 - -
Rank change year-on-year - - -
Permanent jobs citing Customer Service 5 0 0
As % of all permanent jobs in Grays 20.83% - -
As % of the Processes & Methodologies category 20.83% - -
Number of salaries quoted 5 0 0
Median annual salary (50th Percentile) £35,000 - -
Essex median annual salary £28,000 £28,000 £37,500
% change year-on-year - -25.33% +25.00%

All Process & Methodology Skills
Grays

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Grays.

Permanent vacancies with a requirement for process or methodology skills 24 7 2
As % of all permanent jobs advertised in Grays 100.00% 100.00% 33.33%
Number of salaries quoted 11 0 2
10th Percentile - - £53,300
25th Percentile £35,000 - £55,250
Median annual salary (50th Percentile) £40,000 - £59,500
75th Percentile £55,000 - £62,750
90th Percentile - - £64,100
Essex median annual salary £45,000 £52,000 £53,250
% change year-on-year -13.46% -2.35% +1.43%

Customer Service
Job Vacancy Trend in Grays

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Grays.

Customer Service job vacancy trend in Grays

Customer Service
Salary Trend in Grays

Salary distribution trend for jobs in Grays citing Customer Service.

Salary distribution trend for jobs in Grays citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Grays by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 5 (100.00%) Azure
1 5 (100.00%) Entra ID
1 5 (100.00%) Microsoft 365
Communications & Networking
1 5 (100.00%) DHCP
1 5 (100.00%) DNS
1 5 (100.00%) VPN
General
1 5 (100.00%) Social Skills
Job Titles
1 5 (100.00%) Help Desk Technician
1 5 (100.00%) IT Technician
Miscellaneous
1 5 (100.00%) Onboarding
Operating Systems
1 5 (100.00%) Windows
1 5 (100.00%) Windows 10
Processes & Methodologies
1 5 (100.00%) ITIL
1 5 (100.00%) Mobile Device Management
1 5 (100.00%) Service Delivery
Qualifications
1 5 (100.00%) A+ Certification
1 5 (100.00%) Microsoft Certification
System Software
1 5 (100.00%) Active Directory
Systems Management
1 5 (100.00%) Microsoft Intune
Vendors
1 5 (100.00%) Microsoft