Customer Service Jobs in Grays

Customer Service
Essex > Grays

The table below provides summary statistics for permanent job vacancies advertised in Grays requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 21 August 2025, comparing them to the same period in the previous two years.

6 months to
21 Aug 2025
Same period 2024 Same period 2023
Rank 4 - 2
Rank change year-on-year - - +3
DemandTrendPermanent jobs citing Customer Service 7 0 1
As % of all permanent jobs advertised in Grays 38.89% - 20.00%
As % of the Processes & Methodologies category 38.89% - 100.00%
Number of salaries quoted 5 0 0
Median annual salary (50th Percentile) £35,000 - -
Essex median annual salary £30,000 £40,000 £27,500
% change year-on-year -25.00% +45.45% -31.25%

All Process and Methodology Skills
Grays

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Grays.

DemandTrendPermanent vacancies with a requirement for process or methodology skills 18 4 1
As % of all permanent jobs advertised in Grays 100.00% 36.36% 20.00%
Number of salaries quoted 13 0 0
10th Percentile - - -
25th Percentile £35,000 - -
Median annual salary (50th Percentile) £40,000 - -
75th Percentile £47,500 - -
90th Percentile - - -
Essex median annual salary £45,000 £50,000 £48,800
% change year-on-year -10.00% +2.46% +2.74%

Customer Service
Job Vacancy Trend in Grays

Job postings citing Customer Service as a proportion of all IT jobs advertised in Grays.

Job vacancy trend for Customer Service in Grays

Customer Service
Salary Trend in Grays

Salary distribution trend for jobs in Grays citing Customer Service.

Salary distribution trend for jobs in Grays citing Customer Service

Customer Service
Co-occurring Skills and Capabilities in Grays by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (28.57%) Microsoft Office
Cloud Services
1 5 (71.43%) Azure
1 5 (71.43%) Entra ID
1 5 (71.43%) Microsoft 365
Communications & Networking
1 5 (71.43%) DHCP
1 5 (71.43%) DNS
1 5 (71.43%) VPN
General
1 5 (71.43%) Social Skills
Job Titles
1 5 (71.43%) Help Desk Technician
1 5 (71.43%) IT Technician
2 2 (28.57%) Data Centre Technician
2 2 (28.57%) Data Technician
Miscellaneous
1 5 (71.43%) Onboarding
2 2 (28.57%) Data Centre
Operating Systems
1 5 (71.43%) Windows
1 5 (71.43%) Windows 10
Processes & Methodologies
1 5 (71.43%) ITIL
1 5 (71.43%) Mobile Device Management
1 5 (71.43%) Service Delivery
2 2 (28.57%) Preventative Maintenance
Qualifications
1 5 (71.43%) A+ Certification
1 5 (71.43%) Microsoft Certification
System Software
1 5 (71.43%) Active Directory
Systems Management
1 5 (71.43%) Microsoft Intune
Vendors
1 7 (100.00%) Microsoft