Period
to 22 November 2017

The median annual salary for a Help Desk Support was £20,500 in advertised job vacancies in Guildford during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Support
Surrey > Guildford
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 83 82 99
Rank change year-on-year -1 +17 +14
Permanent jobs requiring a Help Desk Support 9 4 17
As % of all permanent IT jobs advertised in Guildford 1.06% 0.49% 1.35%
As % of the Job Titles category 1.08% 0.50% 1.36%
Number of salaries quoted 12 4 17
Guildford median annual salary £20,500 £26,500 £25,000
Median salary % change year-on-year -22.64% +6.00% +6.84%
10th Percentile £19,250 £22,225 £19,250
90th Percentile £25,775 £28,000 £28,000
Surrey median annual salary £22,500 £25,000 £25,000
% change year-on-year -10.00% - +13.64%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Guildford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Guildford
Permanent vacancies in Guildford with a recognized job title 830 801 1247
% of permanent IT jobs with a recognized job title 98.11% 98.89% 98.89%
Number of salaries quoted 742 739 1120
Guildford median annual salary £40,000 £45,000 £42,500
Median salary % change year-on-year -11.11% +5.88% -5.56%
10th Percentile £26,000 £26,250 £26,238
90th Percentile £65,000 £67,500 £66,250
Surrey median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Help Desk Support
Job Vacancy Trend in Guildford

Job postings that featured Help Desk Support in the job title as a percentage of all IT jobs advertised in Guildford.

Job vacancy trend for Help Desk Support in Guildford

Help Desk Support
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support in Guildford.

Salary trend for Help Desk Support in Guildford

Help Desk Support Skill Set
Top 16 Co-occurring IT Skills in Guildford

For the 6 months to 22 November 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Guildford region featuring Help Desk Support in the job title.

1 8 (88.89%) Microsoft Office
1 8 (88.89%) Windows
1 8 (88.89%) Active Directory
2 7 (77.78%) Windows 10
2 7 (77.78%) Windows 7
2 7 (77.78%) Microsoft Certification
2 7 (77.78%) MCSE
2 7 (77.78%) Windows 8
3 4 (44.44%) Windows XP
3 4 (44.44%) MS Exchange
3 4 (44.44%) Citrix
3 4 (44.44%) Microsoft
4 2 (22.22%) Office 365
4 2 (22.22%) Mentoring
5 1 (11.11%) Android
5 1 (11.11%) SMS

Help Desk Support Skill Set
Co-occurring IT Skills in Guildford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (44.44%) MS Exchange
Applications
1 8 (88.89%) Microsoft Office
Cloud Services
1 2 (22.22%) Office 365
Communications & Networking
1 1 (11.11%) SMS
Operating Systems
1 8 (88.89%) Windows
2 7 (77.78%) Windows 10
2 7 (77.78%) Windows 7
2 7 (77.78%) Windows 8
3 4 (44.44%) Windows XP
4 1 (11.11%) Android
Processes & Methodologies
1 2 (22.22%) Mentoring
Qualifications
1 7 (77.78%) MCSE
1 7 (77.78%) Microsoft Certification
System Software
1 8 (88.89%) Active Directory
Vendors
1 4 (44.44%) Citrix
1 4 (44.44%) Microsoft