Period
to 23 November 2017

The median annual salary for a Technical Support was £30,625 in advertised job vacancies in Guildford during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
Surrey > Guildford
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 76 39 97
Rank change year-on-year -37 +58 +1
Permanent jobs requiring a Technical Support 20 46 17
As % of all permanent IT jobs advertised in Guildford 2.35% 5.75% 1.34%
As % of the Job Titles category 2.39% 5.82% 1.36%
Number of salaries quoted 20 46 23
Guildford median annual salary £30,625 £30,000 £25,000
Median salary % change year-on-year +2.08% +20.00% -18.70%
10th Percentile £18,325 £22,250 £19,000
90th Percentile £43,375 £50,625 £41,950
Surrey median annual salary £29,500 £30,000 £30,000
% change year-on-year -1.67% - -1.64%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Guildford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Guildford
Permanent vacancies in Guildford with a recognized job title 836 791 1253
% of permanent IT jobs with a recognized job title 98.12% 98.88% 98.90%
Number of salaries quoted 748 729 1126
Guildford median annual salary £40,000 £45,000 £42,500
Median salary % change year-on-year -11.11% +5.88% -5.56%
10th Percentile £26,000 £26,250 £26,250
90th Percentile £65,000 £67,500 £66,250
Surrey median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Technical Support
Job Vacancy Trend in Guildford

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Guildford.

Job vacancy trend for Technical Support in Guildford

Technical Support
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Guildford.

Salary trend for Technical Support in Guildford

Technical Support
Salary Histogram in Guildford

The salary distribution of IT jobs citing Technical Support in Guildford over the 6 months to 23 November 2017.

Salary histogram for Technical Support in Guildford

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Guildford

For the 6 months to 23 November 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Guildford region featuring Technical Support in the job title.

1 11 (55.00%) Windows
2 10 (50.00%) Microsoft
2 10 (50.00%) Active Directory
3 9 (45.00%) Windows Server
4 6 (30.00%) SQL
5 5 (25.00%) Linux
5 5 (25.00%) MS Exchange
5 5 (25.00%) Firewall
5 5 (25.00%) Windows Server 2012
6 4 (20.00%) Degree
6 4 (20.00%) PowerShell
6 4 (20.00%) Information Security
6 4 (20.00%) SMS
7 3 (15.00%) DHCP
7 3 (15.00%) VPN
7 3 (15.00%) DNS
7 3 (15.00%) SLA
7 3 (15.00%) Cisco
7 3 (15.00%) Microsoft Office
7 3 (15.00%) ITIL
7 3 (15.00%) VMware
7 3 (15.00%) SCCM
7 3 (15.00%) Exchange Server 2013
7 3 (15.00%) Ubuntu
7 3 (15.00%) Linux Command Line
8 2 (10.00%) Electronic Patient Records
8 2 (10.00%) Failover Clustering
8 2 (10.00%) Simpana
8 2 (10.00%) SCSM
8 2 (10.00%) Mentoring

Technical Support Skill Set
Co-occurring IT Skills in Guildford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (25.00%) MS Exchange
2 3 (15.00%) Exchange Server 2013
3 2 (10.00%) Apache
3 2 (10.00%) nginx
3 2 (10.00%) SharePoint
3 2 (10.00%) Skype for Business
Applications
1 3 (15.00%) Microsoft Office
Communications & Networking
1 5 (25.00%) Firewall
2 4 (20.00%) SMS
3 3 (15.00%) DHCP
3 3 (15.00%) DNS
3 3 (15.00%) VPN
4 2 (10.00%) LAN
4 2 (10.00%) Network Security
4 2 (10.00%) Skype
4 2 (10.00%) VoIP
4 2 (10.00%) WAN
5 1 (5.00%) SAN
5 1 (5.00%) TCP/IP
Database & Business Intelligence
1 2 (10.00%) Electronic Patient Records
1 2 (10.00%) MongoDB
1 2 (10.00%) SQL Server
General
1 2 (10.00%) Telecoms
Miscellaneous
1 3 (15.00%) Linux Command Line
2 2 (10.00%) Analytical Skills
2 2 (10.00%) Clustering
2 2 (10.00%) Computer Science
2 2 (10.00%) NHS
Operating Systems
1 11 (55.00%) Windows
2 9 (45.00%) Windows Server
3 5 (25.00%) Linux
3 5 (25.00%) Windows Server 2012
4 3 (15.00%) Ubuntu
5 2 (10.00%) Unix
5 2 (10.00%) Windows Server 2008
6 1 (5.00%) Android
Processes & Methodologies
1 4 (20.00%) Information Security
2 3 (15.00%) ITIL
3 2 (10.00%) CRM
3 2 (10.00%) E-business
3 2 (10.00%) Information Security Management
3 2 (10.00%) ISMS
3 2 (10.00%) Mathematics
3 2 (10.00%) Mentoring
3 2 (10.00%) Physics
3 2 (10.00%) Security Management
4 1 (5.00%) ITSM
Programming Languages
1 6 (30.00%) SQL
2 4 (20.00%) PowerShell
Qualifications
1 4 (20.00%) Degree
2 2 (10.00%) Security Cleared
Quality Assurance & Compliance
1 3 (15.00%) SLA
2 2 (10.00%) QA
System Software
1 10 (50.00%) Active Directory
2 2 (10.00%) Hyper-V
2 2 (10.00%) vSphere
Systems Management
1 3 (15.00%) SCCM
2 2 (10.00%) Failover Clustering
2 2 (10.00%) SCSM
2 2 (10.00%) Simpana
3 1 (5.00%) SCOM
3 1 (5.00%) SCVMM
3 1 (5.00%) Systems Management Server (SMS)
Vendors
1 10 (50.00%) Microsoft
2 3 (15.00%) Cisco
2 3 (15.00%) VMware
3 2 (10.00%) Avaya
3 2 (10.00%) CommVault
3 2 (10.00%) Red Hat
4 1 (5.00%) Dell
4 1 (5.00%) Dell Compellent
4 1 (5.00%) HP