Period
to 29 July 2017

The median annual salary for a 2nd Line Support was £30,000 in advertised job vacancies in Hemel Hempstead during the 6 months to 29 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Hertfordshire > Hemel Hempstead
6 months to
29 Jul 2017
Same period 2016 Same period 2015
Rank 45 51 80
Rank change year-on-year +6 +29 -22
Permanent jobs requiring a 2nd Line Support 20 20 7
As % of all permanent IT jobs advertised in Hemel Hempstead 4.68% 3.50% 1.02%
As % of the Job Titles category 4.77% 3.53% 1.06%
Number of salaries quoted 20 17 6
Hemel Hempstead median annual salary £30,000 £30,000 £27,500
Median salary % change year-on-year - +9.09% +12.24%
Hertfordshire median annual salary £30,000 £26,500 £26,000
% change year-on-year +13.21% +1.92% -5.45%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Hemel Hempstead. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Hemel Hempstead
Permanent job vacancies with a job title containing a recognized job role 419 567 658
As % of all permanent IT job vacancies advertised in Hemel Hempstead 98.13% 99.13% 95.50%
Number of salaries quoted 393 473 583
Hemel Hempstead median annual salary £42,000 £42,500 £44,000
Median salary % change year-on-year -1.18% -3.41% -2.22%
10th Percentile £20,800 £23,500 £23,500
90th Percentile £68,750 £63,750 £62,500
Hertfordshire median annual salary £45,000 £45,000 £45,000

2nd Line Support
Job Vacancy Trend in Hemel Hempstead

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Hemel Hempstead.

Job vacancy trend for 2nd Line Support in Hemel Hempstead

2nd Line Support
Salary Trend in Hemel Hempstead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Hemel Hempstead.

Salary trend for 2nd Line Support in Hemel Hempstead

2nd Line Support
Salary Histogram in Hemel Hempstead

The salary distribution of IT jobs citing 2nd Line Support in Hemel Hempstead over the 6 months to 29 July 2017.

Salary histogram for 2nd Line Support in Hemel Hempstead

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Hemel Hempstead

For the 6 months to 29 July 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hemel Hempstead region featuring 2nd Line Support in the job title.

1 17 (85.00%) Windows
2 15 (75.00%) MS Exchange
2 15 (75.00%) Active Directory
3 14 (70.00%) Microsoft
4 13 (65.00%) Windows Server 2012
4 13 (65.00%) Windows 7
4 13 (65.00%) Windows Server
4 13 (65.00%) CCNA
4 13 (65.00%) Windows XP
4 13 (65.00%) Cisco Certification
4 13 (65.00%) Microsoft Certification
4 13 (65.00%) A+ Certification
4 13 (65.00%) MCP
4 13 (65.00%) Cisco
4 13 (65.00%) MCTS
4 13 (65.00%) Windows Server 2008
5 3 (15.00%) ITIL
6 2 (10.00%) SAN
6 2 (10.00%) DHCP
6 2 (10.00%) TCP/IP
6 2 (10.00%) DNS
6 2 (10.00%) Mac OS X
6 2 (10.00%) Service Delivery
6 2 (10.00%) Firewall
6 2 (10.00%) VMware
6 2 (10.00%) NAS
7 1 (5.00%) Plesk
7 1 (5.00%) cPanel
7 1 (5.00%) CentOS
7 1 (5.00%) Computer Science

2nd Line Support Skill Set
Co-occurring IT Skills in Hemel Hempstead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (75.00%) MS Exchange
Communications & Networking
1 2 (10.00%) DHCP
1 2 (10.00%) DNS
1 2 (10.00%) Firewall
1 2 (10.00%) NAS
1 2 (10.00%) SAN
1 2 (10.00%) TCP/IP
Miscellaneous
1 1 (5.00%) Computer Science
Operating Systems
1 17 (85.00%) Windows
2 13 (65.00%) Windows 7
2 13 (65.00%) Windows Server
2 13 (65.00%) Windows Server 2008
2 13 (65.00%) Windows Server 2012
2 13 (65.00%) Windows XP
3 2 (10.00%) Mac OS X
4 1 (5.00%) CentOS
4 1 (5.00%) Linux
4 1 (5.00%) Unix
Processes & Methodologies
1 3 (15.00%) ITIL
2 2 (10.00%) Service Delivery
3 1 (5.00%) Change Management
Qualifications
1 13 (65.00%) A+ Certification
1 13 (65.00%) CCNA
1 13 (65.00%) Cisco Certification
1 13 (65.00%) MCP
1 13 (65.00%) MCTS
1 13 (65.00%) Microsoft Certification
System Software
1 15 (75.00%) Active Directory
Systems Management
1 1 (5.00%) cPanel
1 1 (5.00%) Plesk
Vendors
1 14 (70.00%) Microsoft
2 13 (65.00%) Cisco
3 2 (10.00%) VMware
4 1 (5.00%) Red Hat
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £20000.00 - £25000.00 per annum + Benefits
Posted: 5 days ago