The median annual salary for a 2nd Line Support was £30,000 in advertised job vacancies in Hemel Hempstead during the 3 months to 27 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Hertfordshire / Hemel Hempstead
3 months to
27 Apr 2017
Same period 2016 Same period 2015
Rank 34 30 56
Rank change year-on-year -4 +26  
Permanent jobs requiring a 2nd Line Support 7 16 3
As % of all permanent IT jobs advertised in Hemel Hempstead 3.50% 5.16% 0.90%
As % of the Job Titles category 3.65% 5.23% 0.95%
Number of salaries quoted 7 9 3
Median salary £30,000 £25,500 £28,000
Median salary % change year-on-year +17.64% -8.92%  
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Hemel Hempstead. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Hemel Hempstead
Permanent job vacancies with a job title containing a recognized job role 192 306 315
As % of all permanent IT job vacancies advertised in Hemel Hempstead 96.00% 98.71% 94.31%
Number of salaries quoted 175 271 271
Median salary £37,500 £40,000 £45,000
Median salary % change year-on-year -6.25% -11.11%  
90% offered a salary of more than £21,500 £22,500 £25,000
10% offered a salary of more than £57,500 £75,000 £57,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support
Job Vacancy Trend in Hemel Hempstead

The job posting trend of jobs advertised in Hemel Hempstead that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Hemel Hempstead

2nd Line Support
Salary Trend in Hemel Hempstead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Hemel Hempstead.

Salary trend for 2nd Line Support in Hemel Hempstead

2nd Line Support Skill Set
Top 27 Co-occurring IT Skills in Hemel Hempstead

For the 6 months to 27 April 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hemel Hempstead region featuring 2nd Line Support in the job title.

1 15 (100.00%) Windows
1 15 (100.00%) Windows Server 2008
1 15 (100.00%) Windows Server 2012
1 15 (100.00%) Windows Server
2 14 (93.33%) Microsoft
2 14 (93.33%) Active Directory
3 13 (86.67%) Cisco Certification
3 13 (86.67%) CCNA
3 13 (86.67%) Cisco
4 12 (80.00%) MCTS
4 12 (80.00%) Windows 7
4 12 (80.00%) Microsoft Certification
4 12 (80.00%) A+ Certification
4 12 (80.00%) MCP
4 12 (80.00%) Windows XP
4 12 (80.00%) MS Exchange
5 3 (20.00%) TCP/IP
5 3 (20.00%) Firewall
6 2 (13.33%) Office 365
6 2 (13.33%) DNS
6 2 (13.33%) LAN
6 2 (13.33%) VoIP
6 2 (13.33%) WAN
6 2 (13.33%) DHCP
6 2 (13.33%) Microsoft Office
7 1 (6.67%) Linux
7 1 (6.67%) IP Telephony

2nd Line Support Skill Set
Co-occurring IT Skills in Hemel Hempstead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (80.00%) MS Exchange
Applications
1 2 (13.33%) Microsoft Office
Cloud Services
1 2 (13.33%) Office 365
Communications & Networking
1 3 (20.00%) Firewall
1 3 (20.00%) TCP/IP
2 2 (13.33%) DHCP
2 2 (13.33%) DNS
2 2 (13.33%) LAN
2 2 (13.33%) VoIP
2 2 (13.33%) WAN
3 1 (6.67%) IP Telephony
Operating Systems
1 15 (100.00%) Windows
1 15 (100.00%) Windows Server
1 15 (100.00%) Windows Server 2008
1 15 (100.00%) Windows Server 2012
2 12 (80.00%) Windows 7
2 12 (80.00%) Windows XP
3 1 (6.67%) Linux
Qualifications
1 13 (86.67%) CCNA
1 13 (86.67%) Cisco Certification
2 12 (80.00%) A+ Certification
2 12 (80.00%) MCP
2 12 (80.00%) MCTS
2 12 (80.00%) Microsoft Certification
System Software
1 14 (93.33%) Active Directory
Vendors
1 14 (93.33%) Microsoft
2 13 (86.67%) Cisco
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £30,000 per annum
Posted: Yesterday