First Line Help Desk Support Job Trends in Hertfordshire

First Line Help Desk Support
East of England > Hertfordshire

The median First Line Help Desk Support salary in Hertfordshire is £27,750 per year, according to job vacancies posted during the 6 months leading to 16 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
16 Sep 2026
Same period 2025 Same period 2024
Rank 107 - -
Rank change year-on-year - - -
Permanent jobs requiring a First Line Help Desk Support 2 0 0
As % of all permanent jobs in Hertfordshire 0.087% - -
As % of the Job Titles category 0.094% - -
Number of salaries quoted 2 0 0
10th Percentile £26,875 - -
25th Percentile £27,063 - -
Median annual salary (50th Percentile) £27,750 - -
75th Percentile £28,188 - -
90th Percentile £28,225 - -
East of England median annual salary £27,750 - -

All Permanent IT Job Roles
Hertfordshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hertfordshire with a recognized job title 2,121 776 1,451
% of permanent jobs with a recognized job title 91.90% 93.95% 95.09%
Number of salaries quoted 1,384 496 793
10th Percentile £30,000 £28,750 £26,050
25th Percentile £40,000 £35,000 £37,500
Median annual salary (50th Percentile) £55,000 £47,500 £52,500
Median % change year-on-year +15.79% -9.52% -
75th Percentile £70,000 £60,000 £67,500
90th Percentile £90,000 £80,000 £78,750
East of England median annual salary £51,000 £45,000 £50,000
% change year-on-year +13.33% -10.00% -4.76%

First Line Help Desk Support
Job Vacancy Trend in Hertfordshire

Historical trend showing the proportion of permanent IT job postings featuring 'First Line Help Desk Support' in the job title relative to all permanent IT jobs advertised in Hertfordshire.

First Line Help Desk Support job vacancy trend in Hertfordshire

First Line Help Desk Support
Salary Trend in Hertfordshire

Salary distribution trend for First Line Help Desk Support job vacancies in Hertfordshire.

Salary distribution trend for First Line Help Desk Support job vacancies in Hertfordshire

First Line Help Desk Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing First Line Help Desk Support within the Hertfordshire region over the 6 months to 16 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Borehamwood - 2 £27,750 -
First Line Help Desk Support
East of England

First Line Help Desk Support Skill Set
Top 19 Co-Occurring Skills & Capabilities in Hertfordshire

For the 6 months to 16 September 2026, First Line Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region featuring First Line Help Desk Support in the job title.

1 2 (100.00%) Agile
2 1 (50.00%) Collaborative Working
2 1 (50.00%) Degree
2 1 (50.00%) Infrastructure Monitoring
2 1 (50.00%) Integration Testing
2 1 (50.00%) Logistics
2 1 (50.00%) Manual Testing
2 1 (50.00%) Microsoft
2 1 (50.00%) Microsoft Office
2 1 (50.00%) Office Communications Server
2 1 (50.00%) Proactive Monitoring
2 1 (50.00%) Problem-Solving
2 1 (50.00%) Regression Testing
2 1 (50.00%) SharePoint
2 1 (50.00%) Software Testing
2 1 (50.00%) SQL
2 1 (50.00%) User Acceptance Testing
2 1 (50.00%) Windows
2 1 (50.00%) Windows Server

First Line Help Desk Support Skill Set
Co-Occurring Skills & Capabilities in Hertfordshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (50.00%) Office Communications Server
1 1 (50.00%) SharePoint
Applications
1 1 (50.00%) Microsoft Office
General
1 1 (50.00%) Analytical Skills
1 1 (50.00%) Automotive
1 1 (50.00%) Publishing
1 1 (50.00%) Retail
1 1 (50.00%) Social Skills
Miscellaneous
1 1 (50.00%) Client/Server
1 1 (50.00%) FMCG
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows Server
Processes & Methodologies
1 2 (100.00%) Agile
2 1 (50.00%) Collaborative Working
2 1 (50.00%) Infrastructure Monitoring
2 1 (50.00%) Integration Testing
2 1 (50.00%) Logistics
2 1 (50.00%) Manual Testing
2 1 (50.00%) Proactive Monitoring
2 1 (50.00%) Problem-Solving
2 1 (50.00%) Regression Testing
2 1 (50.00%) Software Testing
2 1 (50.00%) User Acceptance Testing
Programming Languages
1 1 (50.00%) SQL
Qualifications
1 1 (50.00%) Degree
Vendors
1 1 (50.00%) Microsoft