The median annual salary for a Help Desk Analyst was £23,250 in advertised job vacancies in Hertfordshire during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Help Desk Analyst
East of England / Hertfordshire
Rank 123 141 136
Rank change year-on-year +18 -5  
Permanent jobs requiring a Help Desk Analyst 17 17 16
As % of all permanent IT jobs advertised in Hertfordshire 0.79% 0.67% 0.70%
As % of the Job Titles category 0.82% 0.70% 0.72%
Number of salaries quoted 14 17 16
Median salary £23,250 £20,000 £21,000
Median salary % change year-on-year +16.25% -4.76%  
90% offered a salary of more than £16,900 £19,000 £17,000
10% offered a salary of more than £25,000 £27,500 £22,000
UK excluding London median salary £21,000 £21,000 £21,750
% change year-on-year - -3.44%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Hertfordshire
Permanent job vacancies with a job title containing a recognized job role 2076 2434 2219
As % of all permanent IT job vacancies advertised in Hertfordshire 96.24% 95.79% 96.69%
Number of salaries quoted 1750 2002 1781
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,000 £26,500 £26,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Analyst
Job Vacancy Trend in Hertfordshire

The job posting trend of jobs advertised in Hertfordshire that featured Help Desk Analyst in the job title.

Job vacancy trend for Help Desk Analyst in Hertfordshire

Help Desk Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in Hertfordshire.

Salary trend for Help Desk Analyst in Hertfordshire

Help Desk Analyst
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing Help Desk Analyst in Hertfordshire over the 3 months to 23 March 2017.

Salary histogram for Help Desk Analyst in Hertfordshire

Help Desk Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the Hertfordshire region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +2 9 £25,000 -9.09% 1
Stevenage +4 3 £19,000 +11.76%
Letchworth - 3 - -
Hemel Hempstead -10 1 £15,000 -21.05%
Borehamwood - 1 £25,000 -
Help Desk Analyst
East of England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 23 March 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Help Desk Analyst in the job title.

1 22 (70.97%) Windows
2 21 (67.74%) Windows 7
3 16 (51.61%) Active Directory
4 14 (45.16%) MS Office
5 13 (41.94%) Microsoft
6 8 (25.81%) MS Excel
6 8 (25.81%) Windows Server 2008
6 8 (25.81%) Windows Server
7 7 (22.58%) Process Improvement
7 7 (22.58%) ITIL
8 6 (19.35%) Office 365
9 5 (16.13%) TCP/IP
9 5 (16.13%) Firewall
9 5 (16.13%) Wireless
10 4 (12.90%) Windows Server 2003
10 4 (12.90%) Windows Vista
10 4 (12.90%) Problem Management
10 4 (12.90%) Windows 10
10 4 (12.90%) Remote Desktop
11 3 (9.68%) VMware Infrastructure
11 3 (9.68%) Fat Client
11 3 (9.68%) Windows 8
11 3 (9.68%) Hyper-V
11 3 (9.68%) Data Centre
11 3 (9.68%) vSphere
11 3 (9.68%) VMware ESXi
11 3 (9.68%) Thin Client
11 3 (9.68%) Terminal Services
11 3 (9.68%) MS Exchange
11 3 (9.68%) Change Management

Help Desk Analyst Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (9.68%) MS Exchange
Applications
1 14 (45.16%) MS Office
2 8 (25.81%) MS Excel
Business Applications
1 1 (3.23%) Dynamics AX
Cloud Services
1 6 (19.35%) Office 365
Communications & Networking
1 5 (16.13%) Firewall
1 5 (16.13%) TCP/IP
1 5 (16.13%) Wireless
2 4 (12.90%) Remote Desktop
3 2 (6.45%) LAN
3 2 (6.45%) WAN
4 1 (3.23%) Unified Communications
4 1 (3.23%) VoIP
Database & Business Intelligence
1 2 (6.45%) SQL Server
2 1 (3.23%) SQL Server 2005
2 1 (3.23%) SQL Server 2008
General
1 1 (3.23%) Back Office
1 1 (3.23%) Electronics
1 1 (3.23%) French Language
1 1 (3.23%) Games
1 1 (3.23%) Manufacturing
1 1 (3.23%) Telecoms
Miscellaneous
1 3 (9.68%) Data Centre
1 3 (9.68%) Fat Client
1 3 (9.68%) Thin Client
2 1 (3.23%) iPad
2 1 (3.23%) iPhone
2 1 (3.23%) Smartphone
Operating Systems
1 22 (70.97%) Windows
2 21 (67.74%) Windows 7
3 8 (25.81%) Windows Server
3 8 (25.81%) Windows Server 2008
4 4 (12.90%) Windows 10
4 4 (12.90%) Windows Server 2003
4 4 (12.90%) Windows Vista
5 3 (9.68%) Windows 8
6 2 (6.45%) Windows XP
7 1 (3.23%) Android
7 1 (3.23%) Windows Server 2012
Processes & Methodologies
1 7 (22.58%) ITIL
1 7 (22.58%) Process Improvement
2 4 (12.90%) Problem Management
3 3 (9.68%) Change Management
4 1 (3.23%) CRM
4 1 (3.23%) ERP
4 1 (3.23%) Line Management
Programming Languages
1 1 (3.23%) SQL
Qualifications
1 2 (6.45%) Degree
2 1 (3.23%) CCNA
2 1 (3.23%) Cisco Certification
System Software
1 16 (51.61%) Active Directory
2 3 (9.68%) Hyper-V
2 3 (9.68%) Terminal Services
2 3 (9.68%) VMware ESXi
2 3 (9.68%) VMware Infrastructure
2 3 (9.68%) vSphere
Vendors
1 13 (41.94%) Microsoft
2 3 (9.68%) VMware
3 2 (6.45%) Citrix
4 1 (3.23%) Cisco
4 1 (3.23%) Juniper
Watford, Hertfordshire
Firway Consulting
Salary: From £24,000 to £27,000 per annum Circa £26000 + Bens
Posted: Yesterday