Ticket Management Job Trends in the Highlands

Ticket Management
Scotland > Highlands

The table below provides summary statistics and salary benchmarking for jobs advertised in the Highlands requiring Ticket Management skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 10 - -
Rank change year-on-year - - -
Permanent jobs citing Ticket Management 4 0 0
As % of all permanent jobs in the Highlands 5.26% - -
As % of the Processes & Methodologies category 8.33% - -
Number of salaries quoted 0 0 0
Median annual salary (50th Percentile) - - -
Scotland median annual salary £40,000 £55,000 £27,645
% change year-on-year -27.27% +98.95% -21.01%

All Process & Methodology Skills
Highlands

Ticket Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the Highlands.

Permanent vacancies with a requirement for process or methodology skills 48 11 20
As % of all permanent jobs advertised in the Highlands 63.16% 50.00% 95.24%
Number of salaries quoted 18 6 5
10th Percentile - £26,250 £23,950
25th Percentile - £27,188 -
Median annual salary (50th Percentile) £32,000 £30,000 £25,000
Median % change year-on-year +6.67% +20.00% -
75th Percentile £38,000 £39,750 -
90th Percentile - £43,125 £25,450
Scotland median annual salary £42,000 £55,000 £52,500
% change year-on-year -23.64% +4.76% -8.70%

Ticket Management
Job Vacancy Trend in the Highlands

Historical trend showing the proportion of permanent IT job postings citing Ticket Management relative to all permanent IT jobs advertised in the Highlands.

Ticket Management job vacancy trend in the Highlands

Ticket Management
Job Locations in the Highlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Ticket Management within the Highlands region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Alness - 4 - -
Ticket Management
Scotland

Ticket Management
Co-Occurring Skills & Capabilities in the Highlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 4 (100.00%) Microsoft Office
Cloud Services
1 4 (100.00%) Microsoft 365
General
1 4 (100.00%) Back Office
1 4 (100.00%) Social Skills
Job Titles
1 4 (100.00%) Desktop Engineer
1 4 (100.00%) Desktop Support
1 4 (100.00%) Desktop Support Engineer
1 4 (100.00%) Support Engineer
Operating Systems
1 4 (100.00%) Windows
1 4 (100.00%) Windows 10
Processes & Methodologies
1 4 (100.00%) Analytics
1 4 (100.00%) Continuous Improvement
1 4 (100.00%) Customer Acquisition
1 4 (100.00%) Customer Experience
1 4 (100.00%) Customer Service
1 4 (100.00%) Cybersecurity
1 4 (100.00%) ITIL
1 4 (100.00%) Patch Management
1 4 (100.00%) Software Deployment
Qualifications
1 4 (100.00%) CTC Cleared
1 4 (100.00%) Degree
1 4 (100.00%) SC Cleared
1 4 (100.00%) Security Cleared
Quality Assurance & Compliance
1 4 (100.00%) SLA
Vendors
1 4 (100.00%) Cisco