Customer Service Job Trends in Hinckley

Customer Service
Leicestershire > Hinckley

The table below provides summary statistics and salary benchmarking for jobs advertised in Hinckley requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 13 July 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Jul 2026
Same period 2025 Same period 2024
Rank 8 - 5
Rank change year-on-year - - -
Permanent jobs citing Customer Service 1 0 13
As % of all permanent jobs in Hinckley 2.56% - 28.89%
As % of the Processes & Methodologies category 3.70% - 34.21%
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £28,500 - -
Median annual salary (50th Percentile) £29,000 - -
75th Percentile £29,500 - -
90th Percentile - - -
Leicestershire median annual salary £30,500 £28,500 £29,000
% change year-on-year +7.02% -1.72% -17.14%

All Process & Methodology Skills
Hinckley

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Hinckley.

Permanent vacancies with a requirement for process or methodology skills 27 19 38
As % of all permanent jobs advertised in Hinckley 69.23% 90.48% 84.44%
Number of salaries quoted 21 1 7
10th Percentile £35,000 - £27,900
25th Percentile £36,250 - £30,000
Median annual salary (50th Percentile) £47,500 £27,500 £35,000
Median % change year-on-year +72.73% -21.43% -33.33%
75th Percentile £55,000 - -
90th Percentile £72,500 - -
Leicestershire median annual salary £55,000 £45,000 £42,500
% change year-on-year +22.22% +5.88% -15.00%

Customer Service
Job Vacancy Trend in Hinckley

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Hinckley.

Customer Service job vacancy trend in Hinckley

Customer Service
Salary Trend in Hinckley

Salary distribution trend for jobs in Hinckley citing Customer Service.

Salary distribution trend for jobs in Hinckley citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Hinckley by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (100.00%) Microsoft Office
Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) TCP/IP
Job Titles
1 1 (100.00%) Analyst
1 1 (100.00%) Service Analyst
1 1 (100.00%) Service Desk Analyst
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Processes & Methodologies
1 1 (100.00%) ITIL
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Cisco
1 1 (100.00%) Microsoft