2nd Line Support Job Trends in Hounslow

Second Line Support
West London > Hounslow

The median Second Line Support salary in Hounslow is £30,250 per year, according to job vacancies posted during the 6 months leading to 24 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
24 Dec 2025
Same period 2024 Same period 2023
Rank 8 - 17
Rank change year-on-year - - +18
Permanent jobs requiring a 2nd Line Support 10 0 3
As % of all permanent jobs in Hounslow 12.05% - 5.08%
As % of the Job Titles category 15.63% - 5.17%
Number of salaries quoted 10 0 3
10th Percentile £29,925 - £28,250
25th Percentile £30,000 - £31,250
Median annual salary (50th Percentile) £30,250 - £37,500
Median % change year-on-year - - -6.25%
75th Percentile £39,000 - £38,750
90th Percentile - - -
West London median annual salary £34,500 £37,968 £36,250
% change year-on-year -9.13% +4.74% +1.40%

All Permanent IT Job Vacancies
Hounslow

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Hounslow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hounslow with a recognized job title 64 104 58
% of permanent jobs with a recognized job title 77.11% 92.04% 98.31%
Number of salaries quoted 28 37 49
10th Percentile £27,650 £43,400 £29,000
25th Percentile £30,000 - £30,250
Median annual salary (50th Percentile) £38,000 £50,000 £52,501
Median % change year-on-year -24.00% -4.76% +0.00%
75th Percentile £62,500 - £68,750
90th Percentile £79,825 £52,000 £80,500
West London median annual salary £47,000 £50,000 £55,000
% change year-on-year -6.00% -9.09% -

2nd Line Support
Job Vacancy Trend in Hounslow

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support' in the job title relative to all permanent IT jobs advertised in Hounslow.

2nd Line Support job vacancy trend in Hounslow

2nd Line Support
Salary Trend in Hounslow

Salary distribution trend for 2nd Line Support job vacancies in Hounslow.

Salary distribution trend for 2nd Line Support job vacancies in Hounslow

2nd Line Support
Job Locations in Hounslow

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Hounslow region over the 6 months to 24 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Brentford - 6 £30,000 -
2nd Line Support
West London

2nd Line Support Skill Set
Top 21 Co-Occurring Skills & Capabilities in Hounslow

For the 6 months to 24 December 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Hounslow region featuring 2nd Line Support in the job title.

1 10 (100.00%) Active Directory
1 10 (100.00%) Microsoft 365
1 10 (100.00%) VPN
1 10 (100.00%) Windows
2 5 (50.00%) Asset Management
2 5 (50.00%) Data Privacy
2 5 (50.00%) Microsoft
2 5 (50.00%) Microsoft Intune
2 5 (50.00%) SCCM
3 4 (40.00%) Autotask
3 4 (40.00%) Firewall
3 4 (40.00%) Microsoft Exchange
3 4 (40.00%) VLAN
3 4 (40.00%) Windows Server
4 1 (10.00%) Customer Service
4 1 (10.00%) Degree
4 1 (10.00%) HP
4 1 (10.00%) ITIL
4 1 (10.00%) PowerShell
4 1 (10.00%) Windows 10
4 1 (10.00%) Windows Server 2019

2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Hounslow by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (40.00%) Microsoft Exchange
Cloud Services
1 10 (100.00%) Microsoft 365
Communications & Networking
1 10 (100.00%) VPN
2 4 (40.00%) Firewall
2 4 (40.00%) VLAN
General
1 5 (50.00%) Advertising
1 5 (50.00%) Social Skills
2 1 (10.00%) Finance
Miscellaneous
1 5 (50.00%) iPhone
2 4 (40.00%) Driving Licence
3 1 (10.00%) Self-Motivation
Operating Systems
1 10 (100.00%) Windows
2 4 (40.00%) Windows Server
3 1 (10.00%) Windows 10
3 1 (10.00%) Windows Server 2019
Processes & Methodologies
1 5 (50.00%) Asset Management
1 5 (50.00%) Data Privacy
2 1 (10.00%) Customer Service
2 1 (10.00%) ITIL
Programming Languages
1 1 (10.00%) PowerShell
Qualifications
1 1 (10.00%) Degree
System Software
1 10 (100.00%) Active Directory
Systems Management
1 5 (50.00%) Microsoft Intune
1 5 (50.00%) SCCM
2 4 (40.00%) Autotask
Vendors
1 5 (50.00%) Microsoft
2 1 (10.00%) HP