Period
to 19 November 2017

The median annual salary for a Support Analyst was £32,000 in advertised job vacancies in Hounslow during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
West London > Hounslow
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 33 47 32
Rank change year-on-year +14 -15 +13
Permanent jobs requiring a Support Analyst 20 9 39
As % of all permanent IT jobs advertised in Hounslow 6.12% 2.47% 6.57%
As % of the Job Titles category 6.29% 2.49% 6.76%
Number of salaries quoted 19 8 38
Hounslow median annual salary £32,000 £35,000 £37,500
Median salary % change year-on-year -8.57% -6.67% +37.61%
10th Percentile £25,000 £27,375 £27,000
90th Percentile £46,500 £48,750 £44,500
West London median annual salary £36,500 £33,000 £35,000
% change year-on-year +10.61% -5.71% +7.69%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hounslow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hounslow
Permanent vacancies in Hounslow with a recognized job title 318 362 577
% of permanent IT jobs with a recognized job title 97.25% 99.18% 97.14%
Number of salaries quoted 284 311 429
Hounslow median annual salary £50,000 £51,500 £45,000
Median salary % change year-on-year -2.91% +14.44% -14.29%
10th Percentile £32,225 £33,173 £26,750
90th Percentile £70,000 £76,250 £76,250
West London median annual salary £50,000 £50,000 £50,000

Support Analyst
Job Vacancy Trend in Hounslow

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Hounslow.

Job vacancy trend for Support Analyst in Hounslow

Support Analyst
Salary Trend in Hounslow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Hounslow.

Salary trend for Support Analyst in Hounslow

Support Analyst
Salary Histogram in Hounslow

The salary distribution of IT jobs citing Support Analyst in Hounslow over the 6 months to 19 November 2017.

Salary histogram for Support Analyst in Hounslow

Support Analyst
Job Locations in Hounslow

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Hounslow region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chiswick +13 9 £28,000 -20.00%
Brentford -4 6 £42,500 +21.43%
Feltham - 1 £23,500 -
Support Analyst
West London

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Hounslow

For the 6 months to 19 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hounslow region featuring Support Analyst in the job title.

1 9 (45.00%) Windows 7
1 9 (45.00%) Exchange Server 2010
1 9 (45.00%) Windows 8
1 9 (45.00%) Microsoft Office
1 9 (45.00%) ITIL
1 9 (45.00%) Windows
1 9 (45.00%) MS Exchange
1 9 (45.00%) DNS
1 9 (45.00%) Active Directory
2 8 (40.00%) Cisco Certification
2 8 (40.00%) CCNA
3 7 (35.00%) Firewall
4 6 (30.00%) Telecoms
4 6 (30.00%) Cisco
4 6 (30.00%) ERP
4 6 (30.00%) DHCP
4 6 (30.00%) Network Security
4 6 (30.00%) Driving Licence
4 6 (30.00%) Windows 10
5 5 (25.00%) TCP/IP
5 5 (25.00%) Microsoft
6 4 (20.00%) CCNP
6 4 (20.00%) SLA
6 4 (20.00%) SunGard
6 4 (20.00%) BizTalk Server
6 4 (20.00%) CheckPoint
6 4 (20.00%) Configuration Management
6 4 (20.00%) NetScreen
6 4 (20.00%) ASP.NET
6 4 (20.00%) C#

Support Analyst Skill Set
Co-occurring IT Skills in Hounslow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (45.00%) Exchange Server 2010
1 9 (45.00%) MS Exchange
2 4 (20.00%) BizTalk Server
3 3 (15.00%) IIS
Applications
1 9 (45.00%) Microsoft Office
Business Applications
1 4 (20.00%) Dynamics AX
Cloud Services
1 3 (15.00%) Office 365
Communications & Networking
1 9 (45.00%) DNS
2 7 (35.00%) Firewall
3 6 (30.00%) DHCP
3 6 (30.00%) Network Security
4 5 (25.00%) TCP/IP
5 4 (20.00%) BIG-IP
5 4 (20.00%) Cisco ASA
5 4 (20.00%) Cisco IOS
5 4 (20.00%) Cisco PIX
5 4 (20.00%) Junos
5 4 (20.00%) NetScreen
6 3 (15.00%) VLAN
6 3 (15.00%) VoIP
7 1 (5.00%) LAN
7 1 (5.00%) Structured Cabling
Database & Business Intelligence
1 4 (20.00%) SQL Server Reporting Services
2 3 (15.00%) InterSystems Cache
2 3 (15.00%) SQL Server
2 3 (15.00%) SQL Server Integration Services
3 1 (5.00%) Big Data
3 1 (5.00%) MySQL
Development Applications
1 3 (15.00%) Team Foundation Server
General
1 6 (30.00%) Telecoms
2 1 (5.00%) Banking
2 1 (5.00%) French Language
2 1 (5.00%) Games
2 1 (5.00%) Law
2 1 (5.00%) Publishing
Libraries, Frameworks & Software Standards
1 4 (20.00%) .NET
1 4 (20.00%) ASP.NET
2 3 (15.00%) AppFabric
3 1 (5.00%) XML
3 1 (5.00%) XSLT
Miscellaneous
1 6 (30.00%) Driving Licence
2 1 (5.00%) Derivative
2 1 (5.00%) Management Information System
2 1 (5.00%) Online Games
Operating Systems
1 9 (45.00%) Windows
1 9 (45.00%) Windows 7
1 9 (45.00%) Windows 8
2 6 (30.00%) Windows 10
3 4 (20.00%) CatOS
4 3 (15.00%) Windows Server 2008
4 3 (15.00%) Windows Server 2012
5 1 (5.00%) CentOS
5 1 (5.00%) Linux
Processes & Methodologies
1 9 (45.00%) ITIL
2 6 (30.00%) ERP
3 4 (20.00%) Configuration Management
3 4 (20.00%) Problem Management
4 3 (15.00%) Process Improvement
5 1 (5.00%) Analytics
5 1 (5.00%) Data Analytics
5 1 (5.00%) Incident Management
5 1 (5.00%) ITIL V3
5 1 (5.00%) Service Management
5 1 (5.00%) Time Management
Programming Languages
1 4 (20.00%) C#
2 3 (15.00%) SQL
2 3 (15.00%) T-SQL
3 1 (5.00%) X++
Qualifications
1 8 (40.00%) CCNA
1 8 (40.00%) Cisco Certification
2 4 (20.00%) CCNP
2 4 (20.00%) JNCIA
2 4 (20.00%) SC Cleared
2 4 (20.00%) Security Cleared
3 2 (10.00%) Degree
4 1 (5.00%) ITIL Certification
Quality Assurance & Compliance
1 4 (20.00%) SLA
System Software
1 9 (45.00%) Active Directory
2 3 (15.00%) XenApp
Vendors
1 6 (30.00%) Cisco
2 5 (25.00%) Microsoft
3 4 (20.00%) CheckPoint
3 4 (20.00%) F5
3 4 (20.00%) Nokia
3 4 (20.00%) SunGard
4 3 (15.00%) Citrix
4 3 (15.00%) LANDesk
4 3 (15.00%) VMware
5 1 (5.00%) Infor
5 1 (5.00%) Red Hat