Support Analyst Jobs in West London

Support Analyst
London > West London

The median Support Analyst salary in West London is £40,750 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 84 88 104
Rank change year-on-year +4 +16 -23
Permanent jobs requiring a Support Analyst 14 9 62
As % of all permanent jobs advertised in West London 1.42% 0.90% 3.26%
As % of the Job Titles category 1.48% 0.97% 3.43%
Number of salaries quoted 8 9 57
10th Percentile £28,903 £30,250 £26,750
25th Percentile £31,250 £33,500 £28,500
Median annual salary (50th Percentile) £40,750 £34,000 £35,000
Median % change year-on-year +19.85% -2.86% +9.38%
75th Percentile £57,500 £34,500 £45,000
90th Percentile £57,875 £34,580 -
London median annual salary £45,000 £42,000 £40,000
% change year-on-year +7.14% +5.00% -5.88%

All Permanent IT Job Vacancies
West London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in West London with a recognized job title 946 924 1,807
% of permanent jobs with a recognized job title 96.04% 92.40% 95.01%
Number of salaries quoted 400 586 897
10th Percentile £28,500 £31,250 £32,875
25th Percentile £36,188 £40,125 £45,000
Median annual salary (50th Percentile) £40,500 £50,000 £60,000
Median % change year-on-year -19.00% -16.67% +2.13%
75th Percentile £65,000 £65,000 £76,250
90th Percentile £86,250 £82,500 £87,500
London median annual salary £70,000 £72,500 £70,000
% change year-on-year -3.45% +3.57% -

Support Analyst
Job Vacancy Trend in West London

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in West London.

Job vacancy trend for Support Analyst in West London

Support Analyst
Salary Trend in West London

3-month moving average salary quoted in jobs citing Support Analyst in West London.

Salary trend for Support Analyst in West London

Support Analyst
Salary Histogram in West London

Salary distribution for jobs citing Support Analyst in West London over the 6 months to 25 April 2024.

Salary histogram for Support Analyst in West London

Support Analyst
Job Locations in West London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the West London region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hillingdon - 6 £29,350 -
Richmond upon Thames -6 3 £55,000 +61.76%
Wembley - 1 £30,000 -
Support Analyst
London

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in West London

For the 6 months to 25 April 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West London region featuring Support Analyst in the job title.

1 5 (35.71%) Finance
1 5 (35.71%) Windows
1 5 (35.71%) ERP
1 5 (35.71%) Microsoft
1 5 (35.71%) Logistics
1 5 (35.71%) Business Analysis
1 5 (35.71%) Microsoft 365
2 4 (28.57%) Active Directory
3 3 (21.43%) Apple
3 3 (21.43%) Wireless
3 3 (21.43%) VPN
3 3 (21.43%) .NET
3 3 (21.43%) Azure
3 3 (21.43%) Social Skills
3 3 (21.43%) Customer Service
3 3 (21.43%) Onboarding
4 2 (14.29%) Internal Audit
4 2 (14.29%) ServiceNow
4 2 (14.29%) Windows 10
4 2 (14.29%) GDPR
4 2 (14.29%) Runbook
4 2 (14.29%) Acceptance Criteria
4 2 (14.29%) Collaborative Working
4 2 (14.29%) Cisco IOS
4 2 (14.29%) VMware Infrastructure
4 2 (14.29%) PowerShell
4 2 (14.29%) SaaS
4 2 (14.29%) Degree
4 2 (14.29%) Application Packaging
4 2 (14.29%) Intrusion Detection

Support Analyst Skill Set
Co-occurring Skills and Capabilities in West London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) Microsoft Exchange
1 2 (14.29%) SharePoint
Applications
1 1 (7.14%) Microsoft Office
Cloud Services
1 5 (35.71%) Microsoft 365
2 3 (21.43%) Azure
3 2 (14.29%) Entra ID
3 2 (14.29%) OneDrive
3 2 (14.29%) SaaS
4 1 (7.14%) AWS
4 1 (7.14%) Google Drive
4 1 (7.14%) Google Workspace
Communications & Networking
1 3 (21.43%) VPN
1 3 (21.43%) Wireless
2 2 (14.29%) Cisco IOS
2 2 (14.29%) Intrusion Detection
3 1 (7.14%) Intranet
3 1 (7.14%) Remote Desktop
3 1 (7.14%) TCP/IP
3 1 (7.14%) VoIP
General
1 5 (35.71%) Finance
2 3 (21.43%) Social Skills
3 1 (7.14%) Analytical Skills
3 1 (7.14%) Legal
3 1 (7.14%) Manufacturing
3 1 (7.14%) Retail
Libraries, Frameworks & Software Standards
1 3 (21.43%) .NET
2 1 (7.14%) CSS
2 1 (7.14%) HTML
Miscellaneous
1 3 (21.43%) Onboarding
2 2 (14.29%) BYOD
3 1 (7.14%) Driving Licence
Operating Systems
1 5 (35.71%) Windows
2 2 (14.29%) Windows 10
3 1 (7.14%) Mac OS
Processes & Methodologies
1 5 (35.71%) Business Analysis
1 5 (35.71%) ERP
1 5 (35.71%) Logistics
2 3 (21.43%) Customer Service
3 2 (14.29%) Acceptance Criteria
3 2 (14.29%) Application Packaging
3 2 (14.29%) Collaborative Working
3 2 (14.29%) Customer Engagement
3 2 (14.29%) Internal Audit
3 2 (14.29%) Runbook
3 2 (14.29%) Security Patching
3 2 (14.29%) Stakeholder Management
4 1 (7.14%) Document Management
4 1 (7.14%) Inventory Control
4 1 (7.14%) Inventory Management
4 1 (7.14%) ITIL
4 1 (7.14%) ITSM
4 1 (7.14%) Knowledge Transfer
4 1 (7.14%) Problem-Solving
4 1 (7.14%) Time Management
Programming Languages
1 2 (14.29%) PowerShell
2 1 (7.14%) JavaScript
2 1 (7.14%) SQL
Qualifications
1 2 (14.29%) Degree
2 1 (7.14%) CompTIA Security+
2 1 (7.14%) Network+ Certification
Quality Assurance & Compliance
1 2 (14.29%) GDPR
2 1 (7.14%) SLA
System Software
1 4 (28.57%) Active Directory
2 2 (14.29%) VMware Infrastructure
3 1 (7.14%) Virtual Machines
Systems Management
1 2 (14.29%) Microsoft Intune
2 1 (7.14%) SCCM
Vendors
1 5 (35.71%) Microsoft
2 3 (21.43%) Apple
3 2 (14.29%) Cisco
3 2 (14.29%) ServiceNow
3 2 (14.29%) VMware
4 1 (7.14%) Adobe
4 1 (7.14%) Citrix
4 1 (7.14%) Google
4 1 (7.14%) SAP