Customer Service Jobs in Hull

Customer Service
East Yorkshire > Hull

The following table provides summary statistics for permanent job vacancies advertised in Hull with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 12 17 24
Rank change year-on-year +5 +7 -6
Permanent jobs citing Customer Service 17 20 8
As % of all permanent jobs advertised in Hull 14.53% 12.05% 5.80%
As % of the Processes & Methodologies category 16.50% 12.12% 6.40%
Number of salaries quoted 17 13 8
10th Percentile £23,200 £25,600 -
25th Percentile £23,500 £26,000 £22,500
Median annual salary (50th Percentile) £25,500 £31,000 £25,000
Median % change year-on-year -17.74% +24.00% -37.50%
75th Percentile £42,500 £41,000 £25,625
90th Percentile £44,250 £47,500 £27,875
East Yorkshire median annual salary £28,750 £31,000 £25,000
% change year-on-year -7.26% +24.00% -37.50%

All Process and Methodology Skills
Hull

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hull with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 103 165 125
As % of all permanent jobs advertised in Hull 88.03% 99.40% 90.58%
Number of salaries quoted 87 60 84
10th Percentile £25,000 £27,350 £23,225
25th Percentile £25,750 £35,563 £30,375
Median annual salary (50th Percentile) £40,000 £45,000 £39,000
Median % change year-on-year -11.11% +15.38% -2.50%
75th Percentile £48,750 £62,500 £57,500
90th Percentile £62,500 - £83,875
East Yorkshire median annual salary £40,000 £45,000 £44,250
% change year-on-year -11.11% +1.69% +10.63%

Customer Service
Job Vacancy Trend in Hull

Job postings citing Customer Service as a proportion of all IT jobs advertised in Hull.

Job vacancy trend for Customer Service in Hull

Customer Service
Salary Trend in Hull

3-month moving average salary quoted in jobs citing Customer Service in Hull.

Salary trend for Customer Service in Hull

Customer Service
Salary Histogram in Hull

Salary distribution for jobs citing Customer Service in Hull over the 6 months to 28 April 2024.

Salary histogram for Customer Service in Hull

Customer Service
Co-occurring Skills and Capabilities in Hull by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (41.18%) Microsoft Exchange
2 5 (29.41%) SharePoint
Applications
1 5 (29.41%) Microsoft Office
2 2 (11.76%) Microsoft Excel
Business Applications
1 5 (29.41%) Sage 200
1 5 (29.41%) Sage 50
1 5 (29.41%) Sage CRM
Cloud Services
1 9 (52.94%) Microsoft 365
Communications & Networking
1 3 (17.65%) Firewall
1 3 (17.65%) VPN
General
1 10 (58.82%) Social Skills
2 4 (23.53%) Analytical Skills
3 2 (11.76%) Organisational Skills
4 1 (5.88%) Manufacturing
4 1 (5.88%) Telecoms
Job Titles
1 6 (35.29%) IT Support
2 5 (29.41%) Sage Support
2 5 (29.41%) Support Technician
3 3 (17.65%) 3rd Line Support
3 3 (17.65%) IT Technician
4 2 (11.76%) 1st Line Support
4 2 (11.76%) Analyst
4 2 (11.76%) Business Process Analyst
4 2 (11.76%) First Line Help Desk Support
4 2 (11.76%) Help Desk Support
4 2 (11.76%) Process Analyst
4 2 (11.76%) Support Engineer
5 1 (5.88%) Desktop Engineer
5 1 (5.88%) Desktop Support
5 1 (5.88%) Desktop Support Engineer
5 1 (5.88%) IT Engineer
5 1 (5.88%) IT Support Engineer
5 1 (5.88%) Junior
5 1 (5.88%) Junior Desktop Engineer
5 1 (5.88%) Junior Desktop Support
Miscellaneous
1 5 (29.41%) Driving Licence
2 2 (11.76%) Analytical Mindset
3 1 (5.88%) Self-Motivation
Operating Systems
1 9 (52.94%) Windows
2 5 (29.41%) Windows Server
3 4 (23.53%) Windows 10
4 3 (17.65%) Apple iOS
5 2 (11.76%) Windows 7
5 2 (11.76%) Windows 8
6 1 (5.88%) Android
6 1 (5.88%) Mac OS
Processes & Methodologies
1 11 (64.71%) Problem-Solving
2 5 (29.41%) CRM
2 5 (29.41%) Project Delivery
2 5 (29.41%) Time Management
3 4 (23.53%) ITIL
4 3 (17.65%) Server Virtualisation
5 2 (11.76%) Agile
5 2 (11.76%) Business Process Improvement
5 2 (11.76%) Data Analysis
5 2 (11.76%) PRINCE
5 2 (11.76%) Process Improvement
5 2 (11.76%) Root Cause Analysis
5 2 (11.76%) Scrum
5 2 (11.76%) Workshop Facilitation
Qualifications
1 7 (41.18%) Microsoft Certification
2 3 (17.65%) MCSA
2 3 (17.65%) MCSE
3 2 (11.76%) Degree
Quality Assurance & Compliance
1 2 (11.76%) SLA
System Software
1 9 (52.94%) Active Directory
Vendors
1 16 (94.12%) Microsoft
2 5 (29.41%) Sage
3 1 (5.88%) Apple