Customer Service Jobs in East Yorkshire

Customer Service
Yorkshire > East Yorkshire

The following table provides summary statistics for permanent job vacancies advertised in East Yorkshire with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 30 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
30 Apr 2024
Same period 2023 Same period 2022
Rank 11 17 24
Rank change year-on-year +6 +7 -4
Permanent jobs citing Customer Service 22 20 13
As % of all permanent jobs advertised in East Yorkshire 14.29% 10.20% 6.77%
As % of the Processes & Methodologies category 18.03% 10.42% 7.83%
Number of salaries quoted 20 13 8
10th Percentile £23,425 £25,600 -
25th Percentile £23,500 £26,000 £22,500
Median annual salary (50th Percentile) £28,750 £31,000 £25,000
Median % change year-on-year -7.26% +24.00% -37.50%
75th Percentile £38,750 £41,000 £25,625
90th Percentile £43,875 £47,500 £27,875
Yorkshire median annual salary £31,000 £32,000 £37,500
% change year-on-year -3.13% -14.67% +15.38%

All Process and Methodology Skills
East Yorkshire

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in East Yorkshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 122 192 166
As % of all permanent jobs advertised in East Yorkshire 79.22% 97.96% 86.46%
Number of salaries quoted 95 68 103
10th Percentile £25,000 £27,050 £24,000
25th Percentile £25,750 £35,000 £31,000
Median annual salary (50th Percentile) £40,000 £45,000 £43,500
Median % change year-on-year -11.11% +3.45% +8.75%
75th Percentile £48,750 £62,500 £57,500
90th Percentile £62,500 - £81,250
Yorkshire median annual salary £50,000 £55,000 £51,000
% change year-on-year -9.09% +7.84% +7.37%

Customer Service
Job Vacancy Trend in East Yorkshire

Job postings citing Customer Service as a proportion of all IT jobs advertised in East Yorkshire.

Job vacancy trend for Customer Service in East Yorkshire

Customer Service
Salary Trend in East Yorkshire

3-month moving average salary quoted in jobs citing Customer Service in East Yorkshire.

Salary trend for Customer Service in East Yorkshire

Customer Service
Salary Histogram in East Yorkshire

Salary distribution for jobs citing Customer Service in East Yorkshire over the 6 months to 30 April 2024.

Salary histogram for Customer Service in East Yorkshire

Customer Service
Job Locations in East Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the East Yorkshire region over the 6 months to 30 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hull +6 17 £25,500 -17.74% 7
Hessle - 3 £30,000 -
Beverley - 2 - -
Customer Service
Yorkshire

Customer Service
Co-occurring Skills and Capabilities in East Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (31.82%) Microsoft Exchange
2 5 (22.73%) SharePoint
Applications
1 5 (22.73%) Microsoft Office
2 2 (9.09%) Microsoft Excel
Business Applications
1 5 (22.73%) Sage 200
1 5 (22.73%) Sage 50
1 5 (22.73%) Sage CRM
Cloud Services
1 12 (54.55%) Microsoft 365
Communications & Networking
1 3 (13.64%) Firewall
1 3 (13.64%) VPN
General
1 13 (59.09%) Social Skills
2 7 (31.82%) Analytical Skills
3 3 (13.64%) Manufacturing
4 2 (9.09%) Documentation Skills
4 2 (9.09%) Organisational Skills
4 2 (9.09%) Retail
5 1 (4.55%) Telecoms
Job Titles
1 8 (36.36%) IT Support
2 7 (31.82%) Support Technician
3 5 (22.73%) IT Technician
3 5 (22.73%) Sage Support
4 4 (18.18%) 1st Line Support
5 3 (13.64%) 3rd Line Support
6 2 (9.09%) Analyst
6 2 (9.09%) Business Process Analyst
6 2 (9.09%) First Line Help Desk Support
6 2 (9.09%) Help Desk Support
6 2 (9.09%) IT Support Technician
6 2 (9.09%) Process Analyst
6 2 (9.09%) Support Engineer
7 1 (4.55%) IT Engineer
7 1 (4.55%) IT Support Engineer
7 1 (4.55%) Junior Desktop Engineer
7 1 (4.55%) Junior Desktop Support
7 1 (4.55%) Junior Desktop Support Engineer
7 1 (4.55%) Senior
7 1 (4.55%) Service Desk Technician
Miscellaneous
1 5 (22.73%) Driving Licence
2 2 (9.09%) Analytical Mindset
3 1 (4.55%) Self-Motivation
Operating Systems
1 12 (54.55%) Windows
2 8 (36.36%) Windows Server
3 7 (31.82%) Windows 10
4 4 (18.18%) Android
5 3 (13.64%) Apple iOS
5 3 (13.64%) Windows Server 2016
5 3 (13.64%) Windows Server 2019
6 2 (9.09%) Windows 7
6 2 (9.09%) Windows 8
7 1 (4.55%) Mac OS
Processes & Methodologies
1 14 (63.64%) Problem-Solving
2 7 (31.82%) CRM
3 5 (22.73%) Project Delivery
3 5 (22.73%) Time Management
4 4 (18.18%) ITIL
4 4 (18.18%) Process Improvement
5 3 (13.64%) Server Virtualisation
6 2 (9.09%) Agile
6 2 (9.09%) Business Process Improvement
6 2 (9.09%) Data Analysis
6 2 (9.09%) Disruptive Innovation
6 2 (9.09%) PRINCE
6 2 (9.09%) Root Cause Analysis
6 2 (9.09%) Scrum
6 2 (9.09%) Ticket Management
6 2 (9.09%) Workshop Facilitation
Programming Languages
1 2 (9.09%) SQL
Qualifications
1 7 (31.82%) Microsoft Certification
2 3 (13.64%) MCSA
2 3 (13.64%) MCSE
3 2 (9.09%) Degree
Quality Assurance & Compliance
1 2 (9.09%) SLA
System Software
1 9 (40.91%) Active Directory
2 3 (13.64%) Hyper-V
2 3 (13.64%) Virtual Machines
Vendors
1 16 (72.73%) Microsoft
2 5 (22.73%) Sage
3 4 (18.18%) Apple