Help Desk Agent Jobs in Kent

Help Desk Agent
South East > Kent

The median Help Desk Agent salary in Kent is £22,000 per year according to job vacancies posted during the 6 months to 28 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 98 - 116
Rank change year-on-year - - -
Permanent jobs requiring a Help Desk Agent 2 0 1
As % of all permanent jobs advertised in Kent 0.14% - 0.078%
As % of the Job Titles category 0.15% - 0.082%
Number of salaries quoted 2 0 0
10th Percentile - - -
25th Percentile £21,000 - -
Median annual salary (50th Percentile) £22,000 - -
75th Percentile £23,000 - -
90th Percentile - - -
South East median annual salary £22,000 - -

All Permanent IT Job Vacancies
Kent

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Kent with a recognized job title 1,373 979 1,223
% of permanent jobs with a recognized job title 92.90% 85.58% 95.32%
Number of salaries quoted 1,022 547 727
10th Percentile £25,025 £26,900 £26,500
25th Percentile £30,813 £33,500 £34,250
Median annual salary (50th Percentile) £42,500 £46,500 £45,000
Median % change year-on-year -8.60% +3.33% +12.50%
75th Percentile £58,750 £61,075 £63,750
90th Percentile £68,750 £73,000 £80,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Help Desk Agent
Job Vacancy Trend in Kent

Job postings that featured Help Desk Agent in the job title as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for Help Desk Agent in Kent

Help Desk Agent
Salary Trend in Kent

3-month moving average salary quoted in jobs citing Help Desk Agent in Kent.

Salary trend for Help Desk Agent in Kent

Help Desk Agent Skill Set
Top 6 Co-occurring Skills and Capabilities in Kent

For the 6 months to 28 April 2024, Help Desk Agent job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region featuring Help Desk Agent in the job title.

1 2 (100.00%) Broadband
1 2 (100.00%) Wi-Fi
1 2 (100.00%) Telecoms
1 2 (100.00%) Analytical Skills
1 2 (100.00%) Analytical Thinking
1 2 (100.00%) Customer Service

Help Desk Agent Skill Set
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 2 (100.00%) Broadband
1 2 (100.00%) Wi-Fi
General
1 2 (100.00%) Analytical Skills
1 2 (100.00%) Telecoms
Processes & Methodologies
1 2 (100.00%) Analytical Thinking
1 2 (100.00%) Customer Service