The median annual salary for a 2nd Line Support was £26,500 in advertised job vacancies in Leatherhead during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Surrey / Leatherhead
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 30 37 44
Rank change year-on-year +7 +7  
Permanent jobs requiring a 2nd Line Support 2 1 14
As % of all permanent IT jobs advertised in Leatherhead 1.48% 0.53% 4.81%
As % of the Job Titles category 1.55% 0.55% 4.93%
Number of salaries quoted 2 1 13
Median salary £26,500 £28,500 £27,500
Median salary % change year-on-year -7.01% +3.63%  
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Leatherhead. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Leatherhead
Permanent job vacancies with a job title containing a recognized job role 129 181 284
As % of all permanent IT job vacancies advertised in Leatherhead 95.56% 96.28% 97.59%
Number of salaries quoted 115 156 259
Median salary £40,000 £40,500 £47,500
Median salary % change year-on-year -1.23% -14.73%  
90% offered a salary of more than £21,500 £21,000 £27,500
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support
Job Vacancy Trend in Leatherhead

The job posting trend of jobs advertised in Leatherhead that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Leatherhead

2nd Line Support
Salary Trend in Leatherhead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Leatherhead.

Salary trend for 2nd Line Support in Leatherhead

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Leatherhead

For the 6 months to 23 June 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leatherhead region featuring 2nd Line Support in the job title.

1 15 (93.75%) Windows
2 14 (87.50%) Active Directory
3 9 (56.25%) Microsoft Certification
3 9 (56.25%) Microsoft
4 8 (50.00%) MCSE
5 7 (43.75%) ITIL
5 7 (43.75%) MCP
5 7 (43.75%) TCP/IP
5 7 (43.75%) Windows Server
6 6 (37.50%) Office 365
6 6 (37.50%) SLA
6 6 (37.50%) MCSA
6 6 (37.50%) VMware
7 5 (31.25%) Firewall
7 5 (31.25%) Microsoft Office
7 5 (31.25%) Citrix
8 4 (25.00%) 3G
8 4 (25.00%) MSI
8 4 (25.00%) Dell
8 4 (25.00%) A+ Certification
8 4 (25.00%) ITIL Certification
8 4 (25.00%) SharePoint
8 4 (25.00%) MS Visio
8 4 (25.00%) MS Exchange
8 4 (25.00%) VoIP
8 4 (25.00%) PRINCE2
8 4 (25.00%) Sysprep
8 4 (25.00%) Application Packaging
8 4 (25.00%) Software Packaging
8 4 (25.00%) LANDesk

2nd Line Support Skill Set
Co-occurring IT Skills in Leatherhead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (25.00%) MS Exchange
1 4 (25.00%) SharePoint
2 1 (6.25%) Exchange Server 2003
Applications
1 5 (31.25%) Microsoft Office
2 4 (25.00%) MS Visio
Cloud Services
1 6 (37.50%) Office 365
Communications & Networking
1 7 (43.75%) TCP/IP
2 5 (31.25%) Firewall
3 4 (25.00%) 3G
3 4 (25.00%) VoIP
4 1 (6.25%) DHCP
4 1 (6.25%) DNS
Development Applications
1 4 (25.00%) MSI
Libraries, Frameworks & Software Standards
1 4 (25.00%) Software Packaging
Miscellaneous
1 1 (6.25%) Video Conferencing
Operating Systems
1 15 (93.75%) Windows
2 7 (43.75%) Windows Server
3 4 (25.00%) Windows 10
4 2 (12.50%) Android
4 2 (12.50%) Apple iOS
4 2 (12.50%) Windows 7
4 2 (12.50%) Windows 8
5 1 (6.25%) Windows Server 2003
5 1 (6.25%) Windows Server 2008
5 1 (6.25%) Windows Server 2012
Processes & Methodologies
1 7 (43.75%) ITIL
2 4 (25.00%) Application Packaging
2 4 (25.00%) Patch Management
2 4 (25.00%) PRINCE2
2 4 (25.00%) Software Deployment
3 3 (18.75%) ITIL V3
4 2 (12.50%) Service Management
5 1 (6.25%) Coaching
5 1 (6.25%) Network Management
5 1 (6.25%) Service Delivery
Qualifications
1 9 (56.25%) Microsoft Certification
2 8 (50.00%) MCSE
3 7 (43.75%) MCP
4 6 (37.50%) MCSA
5 4 (25.00%) A+ Certification
5 4 (25.00%) ITIL Certification
6 3 (18.75%) CCNA
6 3 (18.75%) Cisco Certification
6 3 (18.75%) MCITP
7 2 (12.50%) DBS Check
8 1 (6.25%) CCA
8 1 (6.25%) CCNP
8 1 (6.25%) Citrix Certification
Quality Assurance & Compliance
1 6 (37.50%) SLA
System Software
1 14 (87.50%) Active Directory
2 3 (18.75%) VMware Infrastructure
Systems Management
1 4 (25.00%) Sysprep
2 1 (6.25%) Backup Exec
Vendors
1 9 (56.25%) Microsoft
2 6 (37.50%) VMware
3 5 (31.25%) Citrix
4 4 (25.00%) Dell
4 4 (25.00%) LANDesk
5 2 (12.50%) Cisco
6 1 (6.25%) Apple
6 1 (6.25%) Google