1st/2nd Line Service Desk Analyst Job Trends in Leeds

1st/2nd Line Service Desk Analyst
West Yorkshire > Leeds

The median 1st/2nd Line Service Desk Analyst salary in Leeds is £25,500 per year, according to job vacancies posted during the 6 months leading to 2 February 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
2 Feb 2026
Same period 2025 Same period 2024
Rank 104 - 114
Rank change year-on-year - - -
Permanent jobs requiring a 1st/2nd Line Service Desk Analyst 2 0 3
As % of all permanent jobs in Leeds 0.14% - 0.17%
As % of the Job Titles category 0.15% - 0.18%
Number of salaries quoted 2 0 2
10th Percentile - - -
25th Percentile £25,250 - £29,000
Median annual salary (50th Percentile) £25,500 - £30,000
75th Percentile £25,750 - £31,000
90th Percentile - - -
West Yorkshire median annual salary £25,500 - £30,000

All Permanent IT Job Roles
Leeds

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Leeds with a recognized job title 1,360 919 1,675
% of permanent jobs with a recognized job title 92.77% 95.43% 97.05%
Number of salaries quoted 902 506 1,294
10th Percentile £28,275 £31,250 £31,000
25th Percentile £40,750 £42,500 £41,250
Median annual salary (50th Percentile) £60,000 £55,000 £55,000
Median % change year-on-year +9.09% - -
75th Percentile £75,000 £73,886 £72,433
90th Percentile £90,000 £88,488 £86,250
West Yorkshire median annual salary £56,500 £54,000 £54,000
% change year-on-year +4.63% - -1.82%

1st/2nd Line Service Desk Analyst
Job Vacancy Trend in Leeds

Historical trend showing the proportion of permanent IT job postings featuring '1st/2nd Line Service Desk Analyst' in the job title relative to all permanent IT jobs advertised in Leeds.

1st/2nd Line Service Desk Analyst job vacancy trend in Leeds

1st/2nd Line Service Desk Analyst
Salary Trend in Leeds

Salary distribution trend for 1st/2nd Line Service Desk Analyst job vacancies in Leeds.

Salary distribution trend for 1st/2nd Line Service Desk Analyst job vacancies in Leeds

1st/2nd Line Service Desk Analyst Skill Set
Top 7 Co-Occurring Skills & Capabilities in Leeds

For the 6 months to 2 February 2026, 1st/2nd Line Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Leeds region featuring 1st/2nd Line Service Desk Analyst in the job title.

1 2 (100.00%) Active Directory
1 2 (100.00%) Microsoft
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Microsoft Office
1 2 (100.00%) SCCM
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10

1st/2nd Line Service Desk Analyst Skill Set
Co-Occurring Skills & Capabilities in Leeds by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 2 (100.00%) Microsoft Office
Cloud Services
1 2 (100.00%) Microsoft 365
General
1 2 (100.00%) Social Skills
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows 10
System Software
1 2 (100.00%) Active Directory
Systems Management
1 2 (100.00%) SCCM
Vendors
1 2 (100.00%) Microsoft