Job Vacancy Trend Salary Trend Job Locations 2nd Line Support Engineer Skill Set in Leicestershire
Period
to 23 June 2018

The median annual salary for a 2nd Line Support Engineer was £22,250 in advertised job vacancies in Leicestershire during the 6 months to 23 June 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
East Midlands > Leicestershire
6 months to
23 Jun 2018		 Same period 2017 Same period 2016
Rank 90 102 110
Rank change year-on-year +12 +8 +2
Permanent jobs requiring a 2nd Line Support Engineer 8 1 1
As % of all permanent IT jobs advertised in Leicestershire 0.82% 0.081% 0.073%
As % of the Job Titles category 0.83% 0.083% 0.074%
Number of salaries quoted 8 1 1
Leicestershire median annual salary £22,250 £22,000 £19,000
Median salary % change year-on-year +1.14% +15.79% -17.39%
10th Percentile £20,850 £21,000 £18,500
90th Percentile £25,750 £23,000 £19,500
East Midlands median annual salary £28,000 £26,500 £25,500
% change year-on-year +5.66% +3.92% +7.37%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Leicestershire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Leicestershire
Permanent vacancies in Leicestershire with a recognized job title 961 1,202 1,346
% of permanent IT jobs with a recognized job title 97.96% 97.33% 98.61%
Number of salaries quoted 880 963 1,122
Leicestershire median annual salary £40,000 £38,000 £40,000
Median salary % change year-on-year +5.26% -5.00% -
10th Percentile £25,000 £22,500 £23,750
90th Percentile £57,625 £54,500 £56,250
East Midlands median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - -

2nd Line Support Engineer
Job Vacancy Trend in Leicestershire

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Leicestershire.

Job vacancy trend for 2nd Line Support Engineer in Leicestershire

2nd Line Support Engineer
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Leicestershire.

Salary trend for 2nd Line Support Engineer in Leicestershire

2nd Line Support Engineer
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the Leicestershire region over the 6 months to 23 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Median Salary
Past 6 Months		 Median Salary
% Change
on Same Period
Last Year		 Live
Job
Vacancies
Coalville - 3 £24,500 -
Loughborough - 3 £22,000 -
Leicester - 2 £21,750 -
2nd Line Support Engineer
East Midlands

2nd Line Support Engineer Skill Set
Top 27 Co-occurring IT Skills in Leicestershire

For the 6 months to 23 June 2018, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leicestershire region featuring 2nd Line Support Engineer in the job title.

1 6 (75.00%) SLA
2 4 (50.00%) ITIL
3 3 (37.50%) Self-Motivation
3 3 (37.50%) Broadband
3 3 (37.50%) VoIP
3 3 (37.50%) WAN
3 3 (37.50%) CCNP
3 3 (37.50%) CCNA
3 3 (37.50%) Cisco Certification
3 3 (37.50%) Internet
3 3 (37.50%) Service Management
3 3 (37.50%) Firewall
3 3 (37.50%) Migration
3 3 (37.50%) Cisco
3 3 (37.50%) Incident Management
3 3 (37.50%) Marketing
4 1 (12.50%) Office 365
4 1 (12.50%) Analytical Skills
4 1 (12.50%) DBS Check
4 1 (12.50%) SCCM
4 1 (12.50%) Asset Management
4 1 (12.50%) Microsoft Office
4 1 (12.50%) Microsoft
4 1 (12.50%) VMware
4 1 (12.50%) Windows
4 1 (12.50%) SharePoint
4 1 (12.50%) Break/Fix

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) SharePoint
Applications
1 1 (12.50%) Microsoft Office
Cloud Services
1 1 (12.50%) Office 365
Communications & Networking
1 3 (37.50%) Broadband
1 3 (37.50%) Firewall
1 3 (37.50%) Internet
1 3 (37.50%) VoIP
1 3 (37.50%) WAN
General
1 3 (37.50%) Marketing
Miscellaneous
1 3 (37.50%) Self-Motivation
2 1 (12.50%) Analytical Skills
Operating Systems
1 1 (12.50%) Windows
Processes & Methodologies
1 4 (50.00%) ITIL
2 3 (37.50%) Incident Management
2 3 (37.50%) Migration
2 3 (37.50%) Service Management
3 1 (12.50%) Asset Management
3 1 (12.50%) Break/Fix
Qualifications
1 3 (37.50%) CCNA
1 3 (37.50%) CCNP
1 3 (37.50%) Cisco Certification
2 1 (12.50%) DBS Check
Quality Assurance & Compliance
1 6 (75.00%) SLA
Systems Management
1 1 (12.50%) SCCM
Vendors
1 3 (37.50%) Cisco
2 1 (12.50%) Microsoft
2 1 (12.50%) VMware