Customer-Centricity Job Trends in Leicestershire

Customer-Centric
East Midlands > Leicestershire

The table below provides summary statistics and salary benchmarking for jobs advertised in Leicestershire requiring Customer-Centricity skills. It covers vacancies from the 6 months leading up to 22 September 2025, with comparisons to the same periods in the previous two years.

6 months to
22 Sep 2025
Same period 2024 Same period 2023
Rank 42 74 52
Rank change year-on-year +32 -22 +42
Permanent jobs citing Customer-Centricity 4 7 4
As % of all permanent jobs advertised in Leicestershire 1.02% 0.88% 1.02%
As % of the Processes & Methodologies category 1.23% 1.05% 1.07%
Number of salaries quoted 1 2 2
10th Percentile - £34,025 -
25th Percentile - £38,563 £67,500
Median annual salary (50th Percentile) £35,000 £47,250 £70,000
Median % change year-on-year -25.93% -32.50% +16.67%
75th Percentile - £56,063 £72,500
90th Percentile - £60,675 -
East Midlands median annual salary £24,000 £26,500 £70,000
% change year-on-year -9.43% -62.14% -11.11%

All Process and Methodology Skills
Leicestershire

Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Leicestershire.

Permanent vacancies with a requirement for process or methodology skills 326 664 374
As % of all permanent jobs advertised in Leicestershire 83.16% 83.10% 94.92%
Number of salaries quoted 196 305 260
10th Percentile £26,625 £28,500 £26,250
25th Percentile £32,375 £34,000 £38,563
Median annual salary (50th Percentile) £45,000 £45,000 £52,500
Median % change year-on-year - -14.29% +16.67%
75th Percentile £57,500 £60,000 £61,250
90th Percentile £69,375 £73,550 £67,500
East Midlands median annual salary £41,500 £45,000 £52,500
% change year-on-year -7.78% -14.29% +5.00%

Customer-Centricity
Job Vacancy Trend in Leicestershire

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Leicestershire.

Job vacancy trend for Customer-Centricity in Leicestershire

Customer-Centricity
Salary Trend in Leicestershire

Salary distribution trend for jobs in Leicestershire citing Customer-Centricity.

Salary distribution trend for jobs in Leicestershire citing Customer-Centricity

Customer-Centricity
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Leicestershire region over the 6 months to 22 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Lutterworth +10 1 £35,000 -
Customer-Centricity
East Midlands

Customer-Centricity
Co-occurring Skills and Capabilities in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 3 (75.00%) Microsoft 365
General
1 3 (75.00%) Social Skills
Job Titles
1 3 (75.00%) Analyst
1 3 (75.00%) Service Analyst
1 3 (75.00%) Service Desk Analyst
2 1 (25.00%) Trainer
Miscellaneous
1 1 (25.00%) FMCG
Operating Systems
1 3 (75.00%) Windows
Processes & Methodologies
1 3 (75.00%) Chat Support
1 3 (75.00%) Customer-Centric Approach
1 3 (75.00%) Data Security
1 3 (75.00%) Problem-Solving
1 3 (75.00%) User Experience
Qualifications
1 3 (75.00%) A+ Certification
1 3 (75.00%) MCDST
1 3 (75.00%) Microsoft Certification
Vendors
1 3 (75.00%) Microsoft