2nd Line Support Jobs in Merseyside

Second Line Support
North West > Merseyside

The median Second Line Support salary in Merseyside is £33,500 per year, according to job vacancies posted during the 6 months leading to 16 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 51 88 89
Rank change year-on-year +37 +1 +12
Permanent jobs requiring a 2nd Line Support 8 7 16
As % of all permanent jobs advertised in Merseyside 1.81% 0.54% 1.48%
As % of the Job Titles category 2.27% 0.57% 1.85%
Number of salaries quoted 8 6 7
10th Percentile - £22,875 £26,750
25th Percentile £31,750 £25,250 £26,875
Median annual salary (50th Percentile) £33,500 £27,000 £28,500
Median % change year-on-year +24.07% -5.26% -5.00%
75th Percentile £35,250 £28,000 £32,000
90th Percentile £35,400 £28,375 £35,750
North West median annual salary £33,500 £29,500 £28,500
% change year-on-year +13.56% +3.51% +7.55%

All Permanent IT Job Vacancies
Merseyside

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Merseyside. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Merseyside with a recognized job title 353 1,238 865
% of permanent jobs with a recognized job title 79.86% 94.87% 79.87%
Number of salaries quoted 191 868 433
10th Percentile £25,750 £25,500 £26,750
25th Percentile £31,250 £32,500 £36,250
Median annual salary (50th Percentile) £45,000 £42,500 £45,000
Median % change year-on-year +5.88% -5.56% -5.26%
75th Percentile £61,250 £57,500 £60,000
90th Percentile £76,250 £77,500 £70,000
North West median annual salary £50,055 £50,000 £55,000
% change year-on-year +0.11% -9.09% +4.76%

2nd Line Support
Job Vacancy Trend in Merseyside

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Merseyside.

Job vacancy trend for 2nd Line Support in Merseyside

2nd Line Support
Salary Trend in Merseyside

3-month moving average salary quoted in jobs citing 2nd Line Support in Merseyside.

Salary trend for 2nd Line Support in Merseyside

2nd Line Support
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Merseyside region over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Liverpool +45 3 £33,500 +24.07% 1
2nd Line Support
North West

2nd Line Support Skill Set
Top 12 Co-occurring Skills and Capabilities in Merseyside

For the 6 months to 16 May 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Merseyside region featuring 2nd Line Support in the job title.

1 8 (100.00%) Windows
1 8 (100.00%) SharePoint
1 8 (100.00%) Microsoft Exchange
1 8 (100.00%) Firewall
1 8 (100.00%) Manufacturing
1 8 (100.00%) FMCG
1 8 (100.00%) Microsoft 365
1 8 (100.00%) Windows Server
1 8 (100.00%) Self-Motivation
1 8 (100.00%) Windows Server 2019
1 8 (100.00%) Social Skills
1 8 (100.00%) Microsoft Copilot

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (100.00%) Microsoft Exchange
1 8 (100.00%) SharePoint
Cloud Services
1 8 (100.00%) Microsoft 365
1 8 (100.00%) Microsoft Copilot
Communications & Networking
1 8 (100.00%) Firewall
General
1 8 (100.00%) Manufacturing
1 8 (100.00%) Social Skills
Miscellaneous
1 8 (100.00%) FMCG
1 8 (100.00%) Self-Motivation
Operating Systems
1 8 (100.00%) Windows
1 8 (100.00%) Windows Server
1 8 (100.00%) Windows Server 2019