Period
to 11 December 2018

The median annual salary for a Service Desk Engineer was £21,500 in advertised job vacancies in Liverpool during the 6 months to 11 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Engineer
Merseyside > Liverpool
6 months to
11 Dec 2018
Same period 2017 Same period 2016
Rank 56 61 97
Rank change year-on-year +5 +36 -
Permanent jobs requiring a Service Desk Engineer 8 7 2
As % of all permanent IT jobs advertised in Liverpool 1.40% 0.95% 0.19%
As % of the Job Titles category 1.43% 1.00% 0.20%
Number of salaries quoted 6 3 1
Liverpool median annual salary £21,500 £24,000 £23,500
Median salary % change year-on-year -10.42% +2.13% -
10th Percentile £20,250 £21,600 £22,750
90th Percentile £23,000 £24,000 £24,250
Merseyside median annual salary £21,500 £24,000 £23,500
% change year-on-year -10.42% +2.13% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Liverpool. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Liverpool
Permanent vacancies in Liverpool with a recognized job title 558 700 989
% of permanent IT jobs with a recognized job title 97.89% 94.59% 92.52%
Number of salaries quoted 437 547 678
Liverpool median annual salary £40,000 £41,000 £40,000
Median salary % change year-on-year -2.44% +2.50% -
10th Percentile £24,750 £27,261 £26,250
90th Percentile £60,000 £67,500 £57,500
Merseyside median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.67% -6.25%

Service Desk Engineer
Job Vacancy Trend in Liverpool

Job postings that featured Service Desk Engineer in the job title as a percentage of all IT jobs advertised in Liverpool.

Job vacancy trend for Service Desk Engineer in Liverpool

Service Desk Engineer
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer in Liverpool.

Salary trend for Service Desk Engineer in Liverpool

Service Desk Engineer Skill Set
Top 30 Co-occurring IT Skills in Liverpool

For the 6 months to 11 December 2018, Service Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Liverpool region featuring Service Desk Engineer in the job title.

1 8 (100.00%) ITIL
1 8 (100.00%) Windows
1 8 (100.00%) SharePoint
1 8 (100.00%) Active Directory
1 8 (100.00%) Configuration Management
1 8 (100.00%) Service Management
1 8 (100.00%) Management Information System
1 8 (100.00%) Incident Management
1 8 (100.00%) Statistics
1 8 (100.00%) Problem Management
1 8 (100.00%) Skype for Business
1 8 (100.00%) Data Quality
1 8 (100.00%) Windows Server
1 8 (100.00%) Problem-Solving
2 7 (87.50%) Exchange Server 2013
2 7 (87.50%) Exchange Server 2010
2 7 (87.50%) Remedy
2 7 (87.50%) MS Exchange
3 5 (62.50%) SharePoint 2013
4 3 (37.50%) Risk Assessment
4 3 (37.50%) Security Cleared
5 2 (25.00%) Internet
5 2 (25.00%) Driving Licence
6 1 (12.50%) Virgin Media
6 1 (12.50%) Decision-Making
6 1 (12.50%) Microsoft Office
6 1 (12.50%) e-Learning
6 1 (12.50%) SC Cleared
6 1 (12.50%) Performance Monitoring
6 1 (12.50%) Office 365

Service Desk Engineer Skill Set
Co-occurring IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (100.00%) SharePoint
1 8 (100.00%) Skype for Business
2 7 (87.50%) Exchange Server 2010
2 7 (87.50%) Exchange Server 2013
2 7 (87.50%) MS Exchange
3 5 (62.50%) SharePoint 2013
Applications
1 1 (12.50%) Microsoft Office
Cloud Services
1 1 (12.50%) Office 365
Communications & Networking
1 2 (25.00%) Internet
Miscellaneous
1 8 (100.00%) Management Information System
2 2 (25.00%) Driving Licence
3 1 (12.50%) e-Learning
Operating Systems
1 8 (100.00%) Windows
1 8 (100.00%) Windows Server
Processes & Methodologies
1 8 (100.00%) Configuration Management
1 8 (100.00%) Incident Management
1 8 (100.00%) ITIL
1 8 (100.00%) Problem Management
1 8 (100.00%) Problem-Solving
1 8 (100.00%) Service Management
1 8 (100.00%) Statistics
2 3 (37.50%) Risk Assessment
3 1 (12.50%) Decision-Making
3 1 (12.50%) Performance Monitoring
Qualifications
1 3 (37.50%) Security Cleared
2 1 (12.50%) SC Cleared
Quality Assurance & Compliance
1 8 (100.00%) Data Quality
System Software
1 8 (100.00%) Active Directory
Vendors
1 7 (87.50%) Remedy
2 1 (12.50%) Virgin Media