The median annual salary for a Help Desk Engineer was £35,000 in advertised job vacancies in London during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Engineer
England / London
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 595 627 644
Rank change year-on-year +32 +17  
Permanent jobs requiring a Help Desk Engineer 17 9 37
As % of all permanent IT jobs advertised in London 0.047% 0.023% 0.083%
As % of the Job Titles category 0.049% 0.024% 0.086%
Number of salaries quoted 17 9 37
Median salary £35,000 £31,500 £24,500
Median salary % change year-on-year +11.11% +28.57%  
90% offered a salary of more than £25,600 £27,900 £20,300
10% offered a salary of more than £42,500 £38,000 £30,000
UK excluding London median salary £23,500 £23,000 £22,500
% change year-on-year +2.17% +2.22%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 34435 37857 42919
As % of all permanent IT job vacancies advertised in London 94.83% 95.92% 95.87%
Number of salaries quoted 27911 32929 36278
Median salary £57,500 £55,000 £55,000
Median salary % change year-on-year +4.54% -  
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Help Desk Engineer
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Help Desk Engineer in the job title.

Job vacancy trend for Help Desk Engineer in London

Help Desk Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer in London.

Salary trend for Help Desk Engineer in London

Help Desk Engineer
Salary Histogram in London

The salary distribution of IT jobs citing Help Desk Engineer in London over the 3 months to 25 June 2017.

Salary histogram for Help Desk Engineer in London

Help Desk Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 25 June 2017, Help Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Help Desk Engineer in the job title.

1 24 (75.00%) Windows
2 15 (46.88%) Microsoft
3 14 (43.75%) Active Directory
4 13 (40.63%) Finance
5 10 (31.25%) Cisco
6 9 (28.13%) MS Exchange
6 9 (28.13%) Firewall
6 9 (28.13%) Hyper-V
7 8 (25.00%) Microsoft Azure
7 8 (25.00%) Office 365
7 8 (25.00%) VMware
8 7 (21.88%) Backup Exec
8 7 (21.88%) DHCP
8 7 (21.88%) DNS
8 7 (21.88%) SonicWALL
8 7 (21.88%) VMware Infrastructure
8 7 (21.88%) SCCM
8 7 (21.88%) Windows Server
9 6 (18.75%) Exchange Server 2013
9 6 (18.75%) Exchange Server 2007
9 6 (18.75%) WatchGuard
9 6 (18.75%) Degree
9 6 (18.75%) Windows Server 2008
9 6 (18.75%) Veeam
9 6 (18.75%) Exchange Server 2010
9 6 (18.75%) Acronis
9 6 (18.75%) HP
9 6 (18.75%) Dell
10 5 (15.63%) TCP/IP
10 5 (15.63%) iPad

Help Desk Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (28.13%) MS Exchange
2 6 (18.75%) Exchange Server 2007
2 6 (18.75%) Exchange Server 2010
2 6 (18.75%) Exchange Server 2013
3 2 (6.25%) Blackberry Enterprise Server
4 1 (3.13%) IIS
Applications
1 4 (12.50%) Microsoft Office
2 2 (6.25%) Microsoft Excel
2 2 (6.25%) Microsoft PowerPoint
Business Applications
1 1 (3.13%) Dynamics CRM
Cloud Services
1 8 (25.00%) Microsoft Azure
1 8 (25.00%) Office 365
2 2 (6.25%) Amazon AWS
Communications & Networking
1 9 (28.13%) Firewall
2 7 (21.88%) DHCP
2 7 (21.88%) DNS
3 5 (15.63%) TCP/IP
4 2 (6.25%) Internet
4 2 (6.25%) Remote Desktop
4 2 (6.25%) SAN
4 2 (6.25%) VLAN
4 2 (6.25%) VPN
5 1 (3.13%) Ethernet
5 1 (3.13%) WAN
5 1 (3.13%) Wi-Fi
Database & Business Intelligence
1 3 (9.38%) SQL Server
General
1 13 (40.63%) Finance
2 2 (6.25%) Banking
2 2 (6.25%) Telecoms
3 1 (3.13%) Back Office
3 1 (3.13%) Law
3 1 (3.13%) Retail
Libraries, Frameworks & Software Standards
1 2 (6.25%) Web Services
Miscellaneous
1 5 (15.63%) iPad
1 5 (15.63%) iPhone
2 4 (12.50%) Fintech
2 4 (12.50%) Hedge funds
3 3 (9.38%) Video Conferencing
4 2 (6.25%) Blackberry
4 2 (6.25%) Clustering
4 2 (6.25%) Data Centre
5 1 (3.13%) Computer Science
5 1 (3.13%) Digital TV
5 1 (3.13%) EPoS
5 1 (3.13%) PMI
5 1 (3.13%) Social Media
5 1 (3.13%) SWIFT
Operating Systems
1 24 (75.00%) Windows
2 7 (21.88%) Windows Server
3 6 (18.75%) Windows Server 2008
4 4 (12.50%) Linux
4 4 (12.50%) Windows 7
5 3 (9.38%) Mac OS X
5 3 (9.38%) Windows Server 2012
6 2 (6.25%) Android
6 2 (6.25%) Windows 10
7 1 (3.13%) Windows 8
Processes & Methodologies
1 4 (12.50%) ITIL
2 3 (9.38%) Software Deployment
3 2 (6.25%) Change Management
3 2 (6.25%) ITIL V3
4 1 (3.13%) CRM
4 1 (3.13%) Hardware Maintenance
4 1 (3.13%) Kalman Filter
4 1 (3.13%) Mentoring
4 1 (3.13%) Presales
4 1 (3.13%) User Acceptance Testing
Programming Languages
1 2 (6.25%) C
1 2 (6.25%) SQL
Qualifications
1 6 (18.75%) Degree
2 2 (6.25%) Microsoft Certification
2 2 (6.25%) Security Cleared
3 1 (3.13%) A+ Certification
3 1 (3.13%) ACTC
3 1 (3.13%) CCA
3 1 (3.13%) CCNP
3 1 (3.13%) Cisco Certification
3 1 (3.13%) Citrix Certification
3 1 (3.13%) Computer Science Degree
3 1 (3.13%) MCITP
3 1 (3.13%) MCSA
3 1 (3.13%) MCSE
3 1 (3.13%) MCTS
3 1 (3.13%) Network+ Certification
3 1 (3.13%) PMI Certification
3 1 (3.13%) PMP
3 1 (3.13%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (6.25%) ISO/IEC 27001
2 1 (3.13%) COBIT
System Software
1 14 (43.75%) Active Directory
2 9 (28.13%) Hyper-V
3 7 (21.88%) VMware Infrastructure
Systems Management
1 7 (21.88%) Backup Exec
1 7 (21.88%) SCCM
2 3 (9.38%) WSUS
3 1 (3.13%) Norton AntiVirus
Vendors
1 15 (46.88%) Microsoft
2 10 (31.25%) Cisco
3 8 (25.00%) VMware
4 7 (21.88%) SonicWALL
5 6 (18.75%) Acronis
5 6 (18.75%) Dell
5 6 (18.75%) HP
5 6 (18.75%) Veeam
5 6 (18.75%) WatchGuard
6 3 (9.38%) Apple
6 3 (9.38%) NEC
6 3 (9.38%) Polycom
7 2 (6.25%) Bloomberg
7 2 (6.25%) Citrix
7 2 (6.25%) Reuters
8 1 (3.13%) AVG
8 1 (3.13%) ServiceNow
8 1 (3.13%) Symantec
City, London
Dataquest UK Ltd
Salary: From £20,000 to £25,000 per annum Depending on experience, plus benefi
Posted: 25 days ago