The median annual salary for a Help Desk Engineer was £24,000 in advertised job vacancies in England during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Help Desk Engineer
UK / England
Rank 785 830 799
Rank change year-on-year +45 -31  
Permanent jobs requiring a Help Desk Engineer 58 102 133
As % of all permanent IT jobs advertised in England 0.073% 0.11% 0.13%
As % of the Job Titles category 0.076% 0.11% 0.14%
Number of salaries quoted 57 96 122
Median salary £24,000 £24,500 £23,500
Median salary % change year-on-year -2.04% +4.25%  
90% offered a salary of more than £19,000 £19,000 £19,000
10% offered a salary of more than £34,200 £35,000 £28,000
UK excluding London median salary £22,000 £23,000 £23,000
% change year-on-year -4.34% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 76500 93487 97724
As % of all permanent IT job vacancies advertised in England 96.27% 96.44% 96.67%
Number of salaries quoted 64049 79038 80601
Median salary £46,000 £45,500 £45,000
Median salary % change year-on-year +1.09% +1.11%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Engineer
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Help Desk Engineer in the job title.

Job vacancy trend for Help Desk Engineer in England

Help Desk Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer in England.

Salary trend for Help Desk Engineer in England

Help Desk Engineer
Salary Histogram in England

The salary distribution of IT jobs citing Help Desk Engineer in England over the 3 months to 27 March 2017.

Salary histogram for Help Desk Engineer in England

Help Desk Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Engineer within the England region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +51 19 £22,000 -10.20% 3
London +54 14 £30,000 +1.69% 4
East of England +29 14 £24,000 +4.34% 1
South West +22 4 £19,500 +18.18%
North West -11 4 £20,500 +2.50%
Yorkshire +20 2 £23,000 +8.23% 1
East Midlands +4 1 £27,000 +42.10% 2
Help Desk Engineer
UK

Help Desk Engineer Skill Set
Top 30 Related IT Skills in England

For the 6 months to 27 March 2017, Help Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Engineer in the job title.

1 100 (80.00%) Windows
2 73 (58.40%) Active Directory
3 68 (54.40%) Microsoft
4 55 (44.00%) MS Office
5 43 (34.40%) Windows Server
6 36 (28.80%) MS Excel
7 33 (26.40%) Office 365
7 33 (26.40%) Windows 7
8 28 (22.40%) ITIL
9 27 (21.60%) MS Exchange
10 25 (20.00%) Microsoft Certification
11 24 (19.20%) Telecoms
12 23 (18.40%) SLA
12 23 (18.40%) WAN
13 22 (17.60%) Finance
14 21 (16.80%) Windows 8
15 20 (16.00%) Windows 10
15 20 (16.00%) Cisco
16 19 (15.20%) MCSE
17 18 (14.40%) Firewall
18 17 (13.60%) DHCP
18 17 (13.60%) TCP/IP
18 17 (13.60%) DNS
19 16 (12.80%) LAN
19 16 (12.80%) VMware
19 16 (12.80%) Windows Server 2008
20 15 (12.00%) Linux
21 14 (11.20%) SQL
21 14 (11.20%) Citrix
22 13 (10.40%) MCP

Help Desk Engineer Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (21.60%) MS Exchange
2 12 (9.60%) SharePoint
3 9 (7.20%) Exchange Server 2010
4 5 (4.00%) Exchange Server 2003
4 5 (4.00%) Exchange Server 2013
5 3 (2.40%) SharePoint 2013
6 2 (1.60%) Blackberry Enterprise Server
6 2 (1.60%) IBM Domino
6 2 (1.60%) Skype for Business
7 1 (0.80%) IIS
7 1 (0.80%) SharePoint 2010
Applications
1 55 (44.00%) MS Office
2 36 (28.80%) MS Excel
3 4 (3.20%) MS PowerPoint
4 1 (0.80%) MS Visio
Business Applications
1 8 (6.40%) SAP Oil and Gas
Cloud Services
1 33 (26.40%) Office 365
2 8 (6.40%) Cloud Computing
3 4 (3.20%) Amazon AWS
4 3 (2.40%) G Suite
5 2 (1.60%) Microsoft Azure
6 1 (0.80%) Adobe Creative Cloud
6 1 (0.80%) Azure Active Directory
Communications & Networking
1 23 (18.40%) WAN
2 18 (14.40%) Firewall
3 17 (13.60%) DHCP
3 17 (13.60%) DNS
3 17 (13.60%) TCP/IP
4 16 (12.80%) LAN
5 12 (9.60%) VPN
6 7 (5.60%) Internet
7 6 (4.80%) VoIP
8 5 (4.00%) Wireless
9 3 (2.40%) PBX
9 3 (2.40%) Remote Desktop
10 2 (1.60%) Wi-Fi
11 1 (0.80%) Cisco IOS
11 1 (0.80%) Ethernet
11 1 (0.80%) MPLS
11 1 (0.80%) NetScaler
11 1 (0.80%) Network Security
11 1 (0.80%) SSL
11 1 (0.80%) VLAN
Database & Business Intelligence
1 8 (6.40%) SQL Server
2 3 (2.40%) SQL Server 2005
2 3 (2.40%) SQL Server 2008
3 1 (0.80%) Big Data
Development Applications
1 6 (4.80%) JIRA
2 1 (0.80%) Visual Studio
General
1 24 (19.20%) Telecoms
2 22 (17.60%) Finance
3 11 (8.80%) Manufacturing
4 9 (7.20%) Marketing
5 8 (6.40%) Electronics
6 2 (1.60%) Banking
7 1 (0.80%) Automotive
7 1 (0.80%) Back Office
7 1 (0.80%) French Language
7 1 (0.80%) German Language
7 1 (0.80%) Retail
Libraries, Frameworks & Software Standards
1 4 (3.20%) Web Services
2 1 (0.80%) HTML
Miscellaneous
1 10 (8.00%) Driving Licence
2 6 (4.80%) iPhone
3 5 (4.00%) Analytical Skills
3 5 (4.00%) iPad
4 4 (3.20%) Blackberry
4 4 (3.20%) Data Centre
5 3 (2.40%) Hedge funds
5 3 (2.40%) Video Conferencing
6 2 (1.60%) CMDB
6 2 (1.60%) Fintech
7 1 (0.80%) Computer Science
7 1 (0.80%) Digital TV
7 1 (0.80%) EPoS
7 1 (0.80%) Internet of Things
7 1 (0.80%) Mobile Computing
7 1 (0.80%) PKI
7 1 (0.80%) PMI
7 1 (0.80%) Replication
7 1 (0.80%) SWIFT
Operating Systems
1 100 (80.00%) Windows
2 43 (34.40%) Windows Server
3 33 (26.40%) Windows 7
4 21 (16.80%) Windows 8
5 20 (16.00%) Windows 10
6 16 (12.80%) Windows Server 2008
7 15 (12.00%) Linux
8 13 (10.40%) Windows Server 2012
9 12 (9.60%) Windows XP
10 8 (6.40%) Mac OS X
10 8 (6.40%) Unix
10 8 (6.40%) Windows Server 2003
11 3 (2.40%) Android
11 3 (2.40%) Windows Phone
12 2 (1.60%) Apple iOS
Processes & Methodologies
1 28 (22.40%) ITIL
2 8 (6.40%) Business Intelligence
2 8 (6.40%) Digital Marketing
2 8 (6.40%) Programme Management
3 6 (4.80%) ITSM
3 6 (4.80%) Project Management
4 5 (4.00%) Mathematics
5 4 (3.20%) Problem Management
5 4 (3.20%) Validation
5 4 (3.20%) WFM
6 3 (2.40%) CRM
6 3 (2.40%) Data Protection
6 3 (2.40%) Knowledge Management
6 3 (2.40%) Mobile Device Management
6 3 (2.40%) Service Delivery
6 3 (2.40%) Time Management
7 2 (1.60%) Agile Software Development
7 2 (1.60%) Continuous Improvement Process
7 2 (1.60%) Mentoring
7 2 (1.60%) Virtual Environments
Programming Languages
1 14 (11.20%) SQL
2 6 (4.80%) C
3 1 (0.80%) JavaScript
Qualifications
1 25 (20.00%) Microsoft Certification
2 19 (15.20%) MCSE
3 13 (10.40%) MCP
4 10 (8.00%) MCSA
5 8 (6.40%) A+ Certification
5 8 (6.40%) Security Cleared
6 7 (5.60%) Degree
7 6 (4.80%) SC Cleared
8 5 (4.00%) Cisco Certification
9 4 (3.20%) CCNA
10 3 (2.40%) MCTS
11 2 (1.60%) CCENT
11 2 (1.60%) Network+ Certification
11 2 (1.60%) VTSP
12 1 (0.80%) ACTC
12 1 (0.80%) CCA
12 1 (0.80%) Citrix Certification
12 1 (0.80%) PMI Certification
12 1 (0.80%) PMP
12 1 (0.80%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 23 (18.40%) SLA
2 2 (1.60%) COBIT
System Software
1 73 (58.40%) Active Directory
2 8 (6.40%) Hyper-V
3 7 (5.60%) VMware Infrastructure
4 1 (0.80%) vSphere
4 1 (0.80%) XenApp
4 1 (0.80%) XenDesktop
Systems Management
1 5 (4.00%) SCCM
2 4 (3.20%) Backup Exec
3 1 (0.80%) Jamf Pro
3 1 (0.80%) Norton AntiVirus
3 1 (0.80%) XenMobile
Vendors
1 68 (54.40%) Microsoft
2 20 (16.00%) Cisco
3 16 (12.80%) VMware
4 14 (11.20%) Citrix
5 9 (7.20%) Apple
6 8 (6.40%) SAP
7 5 (4.00%) HP
8 4 (3.20%) Dell
9 3 (2.40%) Google
9 3 (2.40%) IBM
9 3 (2.40%) Kaspersky
9 3 (2.40%) Veeam
9 3 (2.40%) Xerox
10 2 (1.60%) Bloomberg
10 2 (1.60%) Juniper
10 2 (1.60%) NetApp
10 2 (1.60%) Reuters
10 2 (1.60%) Sage
10 2 (1.60%) ServiceNow
11 1 (0.80%) Symantec
Wakefield, West Yorkshire
Search Consultancy
Salary: £18000 - £22000 per annum
Posted: 3 days ago
South West London
Millshill Recruitment Ltd
Salary: £22000 - £23000 per annum + + Bens
Posted: 5 days ago
Waltham Cross, Hertfordshire
Latcom Ltd
Salary: From £20,000 to £20,000 per annum + On-call Allowance + Good Benefits
Posted: 5 days ago
Leicester, Leicestershire
Blues Point Ltd
Salary: From £18,000 to £21,000 per annum + benefits
Posted: 5 days ago
London
XIST4 IT LIMITED
Salary: £28-40,000 + Bens
Posted: 10 days ago
High Wycombe, Buckinghamshire
Bluetownonline
Salary: Benefits
Posted: 6 days ago
High Wycombe
Recruitment Genius Ltd
Salary: £22000 - £28000 per annum
Posted: 19 days ago
Northampton
IQ Telecom
Salary: £25000 - £29000 per annum + Car Allowance and Mileage
Posted: 21 days ago
West London
Client Server
Salary: £25,000 to £35,000 + bonus + benefits
Posted: 13 days ago
City, London
Statesman Travel Limited
Salary: Up to £35,000 per annum
Posted: 19 days ago
Milton Keynes
Recruitment Genius Ltd
Salary: £20000 - £26000 per annum
Posted: 25 days ago