1st Line Service Desk Analyst Jobs in Maidenhead

First Line Service Desk Analyst
Berkshire > Maidenhead

The median First Line Service Desk Analyst salary in Maidenhead is £27,500 per year, according to job vacancies posted during the 6 months leading to 4 August 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
4 Aug 2025
Same period 2024 Same period 2023
Rank 55 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Service Desk Analyst 3 0 0
As % of all permanent jobs advertised in Maidenhead 1.43% - -
As % of the Job Titles category 1.47% - -
Number of salaries quoted 3 0 0
10th Percentile - - -
25th Percentile £26,750 - -
Median annual salary (50th Percentile) £27,500 - -
75th Percentile £28,625 - -
90th Percentile £28,850 - -
Berkshire median annual salary £27,500 - £26,000

All Permanent IT Job Vacancies
Maidenhead

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Maidenhead. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Maidenhead with a recognized job title 204 73 119
% of permanent jobs with a recognized job title 97.14% 93.59% 91.54%
Number of salaries quoted 34 23 77
10th Percentile £19,750 £26,500 £28,000
25th Percentile £27,500 £35,000 -
Median annual salary (50th Percentile) £40,000 £57,500 £40,000
Median % change year-on-year -30.43% +43.75% -28.89%
75th Percentile £60,938 £65,000 £58,750
90th Percentile £82,500 £72,500 £72,500
Berkshire median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - -3.51%

1st Line Service Desk Analyst
Job Vacancy Trend in Maidenhead

Job postings that featured 1st Line Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Maidenhead.

Job vacancy trend for 1st Line Service Desk Analyst in Maidenhead

1st Line Service Desk Analyst
Salary Trend in Maidenhead

3-month moving average salary quoted in jobs citing 1st Line Service Desk Analyst in Maidenhead.

Salary trend for 1st Line Service Desk Analyst in Maidenhead

1st Line Service Desk Analyst Skill Set
Top 21 Co-occurring Skills and Capabilities in Maidenhead

For the 6 months to 4 August 2025, 1st Line Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Maidenhead region featuring 1st Line Service Desk Analyst in the job title.

1 3 (100.00%) Continuous Improvement
1 3 (100.00%) Data Centre
1 3 (100.00%) ServiceNow
1 3 (100.00%) ConnectWise
2 1 (33.33%) Project Delivery
2 1 (33.33%) Requirements Gathering
2 1 (33.33%) Meraki
2 1 (33.33%) Presales
2 1 (33.33%) Virtual Machines
2 1 (33.33%) Break/Fix
2 1 (33.33%) Microsoft 365
2 1 (33.33%) SharePoint
2 1 (33.33%) Cisco
2 1 (33.33%) Sophos
2 1 (33.33%) Fortinet
2 1 (33.33%) Project Planning
2 1 (33.33%) Draytek
2 1 (33.33%) Risk Analysis
2 1 (33.33%) Aruba
2 1 (33.33%) Firewall
2 1 (33.33%) Wireless

1st Line Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Maidenhead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) SharePoint
Cloud Services
1 1 (33.33%) Microsoft 365
Communications & Networking
1 1 (33.33%) Firewall
1 1 (33.33%) Wireless
Miscellaneous
1 3 (100.00%) Data Centre
Processes & Methodologies
1 3 (100.00%) Continuous Improvement
2 1 (33.33%) Break/Fix
2 1 (33.33%) Presales
2 1 (33.33%) Project Delivery
2 1 (33.33%) Project Planning
2 1 (33.33%) Requirements Gathering
2 1 (33.33%) Risk Analysis
System Software
1 1 (33.33%) Virtual Machines
Vendors
1 3 (100.00%) ConnectWise
1 3 (100.00%) ServiceNow
2 1 (33.33%) Aruba
2 1 (33.33%) Cisco
2 1 (33.33%) Draytek
2 1 (33.33%) Fortinet
2 1 (33.33%) Meraki
2 1 (33.33%) Sophos