Customer Service Jobs in Maidstone

Customer Service
Kent > Maidstone

The following table provides summary statistics for permanent job vacancies advertised in Maidstone with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 4 3 9
Rank change year-on-year -1 +6 +6
Permanent jobs citing Customer Service 45 84 19
As % of all permanent jobs advertised in Maidstone 23.68% 27.10% 12.50%
As % of the Processes & Methodologies category 26.79% 27.72% 13.19%
Number of salaries quoted 42 9 2
10th Percentile £12,480 - £32,175
25th Percentile £21,250 £30,500 £38,063
Median annual salary (50th Percentile) £22,500 £41,500 £50,250
Median % change year-on-year -45.78% -17.41% +105.10%
75th Percentile £29,000 £43,250 £62,563
90th Percentile £40,900 - £68,525
Kent median annual salary £27,500 £40,000 £35,000
% change year-on-year -31.25% +14.29% -

All Process and Methodology Skills
Maidstone

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Maidstone with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 168 303 144
As % of all permanent jobs advertised in Maidstone 88.42% 97.74% 94.74%
Number of salaries quoted 151 126 104
10th Percentile £21,250 £25,750 £27,750
25th Percentile £25,250 £27,750 £41,250
Median annual salary (50th Percentile) £40,000 £38,000 £65,000
Median % change year-on-year +5.26% -41.54% +73.33%
75th Percentile £51,158 £57,500 £76,250
90th Percentile £62,500 £72,500 £90,000
Kent median annual salary £42,500 £47,250 £45,000
% change year-on-year -10.05% +5.00% +11.11%

Customer Service
Job Vacancy Trend in Maidstone

Job postings citing Customer Service as a proportion of all IT jobs advertised in Maidstone.

Job vacancy trend for Customer Service in Maidstone

Customer Service
Salary Trend in Maidstone

3-month moving average salary quoted in jobs citing Customer Service in Maidstone.

Salary trend for Customer Service in Maidstone

Customer Service
Salary Histogram in Maidstone

Salary distribution for jobs citing Customer Service in Maidstone over the 6 months to 28 April 2024.

Salary histogram for Customer Service in Maidstone

Customer Service
Co-occurring Skills and Capabilities in Maidstone by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (11.11%) SharePoint
2 1 (2.22%) Microsoft Exchange
Applications
1 15 (33.33%) Microsoft Office
Business Applications
1 3 (6.67%) Unit4 Business World
Cloud Services
1 25 (55.56%) Microsoft 365
2 3 (6.67%) Azure
3 2 (4.44%) Entra ID
4 1 (2.22%) Cloud Computing
Communications & Networking
1 19 (42.22%) VLAN
2 16 (35.56%) ADSL
2 16 (35.56%) Broadband
2 16 (35.56%) LAN
2 16 (35.56%) WAN
2 16 (35.56%) Wireless
3 6 (13.33%) DNS
4 4 (8.89%) DHCP
5 3 (6.67%) Firewall
5 3 (6.67%) TCP/IP
5 3 (6.67%) VPN
6 1 (2.22%) IP Telephony
6 1 (2.22%) VoIP
Database & Business Intelligence
1 2 (4.44%) Relational Database
General
1 32 (71.11%) Social Skills
2 16 (35.56%) Telecoms
3 6 (13.33%) Retail
4 4 (8.89%) Finance
4 4 (8.89%) Inclusion and Diversity
5 3 (6.67%) Analytical Skills
6 2 (4.44%) Presentation Skills
7 1 (2.22%) Banking
7 1 (2.22%) Legal
7 1 (2.22%) Organisational Skills
Job Titles
1 16 (35.56%) Network Support
2 14 (31.11%) Analyst
3 12 (26.67%) Help Desk Support
3 12 (26.67%) Support Engineer
4 11 (24.44%) Network Engineer
4 11 (24.44%) Network Support Engineer
5 10 (22.22%) Support Analyst
6 9 (20.00%) Help Desk Engineer
6 9 (20.00%) Help Desk Support Engineer
7 7 (15.56%) Network Analyst
7 7 (15.56%) Network Support Analyst
8 6 (13.33%) 1st Line Support
8 6 (13.33%) IT Analyst
8 6 (13.33%) IT Support
9 5 (11.11%) 1st Line Support Analyst
9 5 (11.11%) Consultant
9 5 (11.11%) Help Desk Analyst
10 4 (8.89%) 2nd Line Support
10 4 (8.89%) 2nd Line Support Analyst
10 4 (8.89%) IT Support Analyst
Miscellaneous
1 8 (17.78%) Smartphone
2 2 (4.44%) Onboarding
3 1 (2.22%) Credit Risk
3 1 (2.22%) Self-Motivation
Operating Systems
1 25 (55.56%) Windows
2 20 (44.44%) Windows 10
3 8 (17.78%) Android
3 8 (17.78%) Apple iOS
4 5 (11.11%) Windows Server
Processes & Methodologies
1 12 (26.67%) Mentoring
2 10 (22.22%) Mathematics
3 9 (20.00%) Problem-Solving
4 4 (8.89%) Process Improvement
4 4 (8.89%) Service Delivery
5 3 (6.67%) Customer Experience
5 3 (6.67%) ERP
5 3 (6.67%) Logistics
6 2 (4.44%) Benchmarking
6 2 (4.44%) Coaching
6 2 (4.44%) Continuous Improvement
6 2 (4.44%) Data Analysis
6 2 (4.44%) Data Migration
6 2 (4.44%) Incident Management
6 2 (4.44%) Malware Detection/Protection
6 2 (4.44%) Mechatronics
6 2 (4.44%) Migration
7 1 (2.22%) Credit Risk Management
7 1 (2.22%) People Management
7 1 (2.22%) Risk Management
Qualifications
1 16 (35.56%) CCNA
1 16 (35.56%) Cisco Certification
1 16 (35.56%) MCITP
1 16 (35.56%) Microsoft Certification
1 16 (35.56%) Network+ Certification
2 5 (11.11%) Security Cleared
3 2 (4.44%) Degree
3 2 (4.44%) HNC
Quality Assurance & Compliance
1 8 (17.78%) GDPR
2 5 (11.11%) SLA
System Software
1 6 (13.33%) Active Directory
2 3 (6.67%) Hyper-V
Vendors
1 25 (55.56%) Microsoft
2 18 (40.00%) Cisco
3 3 (6.67%) VMware
3 3 (6.67%) WatchGuard