Customer Service Contracts in Maidstone

Customer Service
Kent > Maidstone

The table below provides summary statistics for contract job vacancies advertised in Maidstone requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 9 - 7
Rank change year-on-year - - +3
Contract jobs citing Customer Service 1 0 3
As % of all contract jobs advertised in Maidstone 3.45% - 9.09%
As % of the Processes & Methodologies category 4.17% - 12.00%
Number of daily rates quoted 1 0 2
10th Percentile - - £129
25th Percentile £189 - £141
Median daily rate (50th Percentile) £193 - £161
Median % change year-on-year - - +37.23%
75th Percentile £196 - £181
90th Percentile - - £192
Kent median daily rate £169 £165 £123
% change year-on-year +2.27% +34.69% -18.33%

All Process and Methodology Skills
Maidstone

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Maidstone.

Contract vacancies with a requirement for process or methodology skills 24 10 25
As % of all contract IT jobs advertised in Maidstone 82.76% 62.50% 75.76%
Number of daily rates quoted 19 4 21
10th Percentile £198 £262 £189
25th Percentile £228 £367 £200
Median daily rate (50th Percentile) £333 £500 £350
Median % change year-on-year -33.50% +42.86% +9.38%
75th Percentile £501 £563 £438
90th Percentile £623 £585 £530
Kent median daily rate £333 £425 £350
% change year-on-year -21.76% +21.43% -19.08%
Number of hourly rates quoted 0 2 0
Median hourly rate - £35.50 -
Kent median hourly rate £21.43 £35.50 £52.28
% change year-on-year -39.63% -32.09% +47.07%

Customer Service
Job Vacancy Trend in Maidstone

Job postings citing Customer Service as a proportion of all IT jobs advertised in Maidstone.

Job vacancy trend for Customer Service in Maidstone

Customer Service
Contractor Daily Rate Trend in Maidstone

3-month moving average daily rate quoted in jobs citing Customer Service in Maidstone.

Daily rate trend for Customer Service in Maidstone

Customer Service
Contractor Hourly Rate Trend in Maidstone

3-month moving average hourly rates quoted in jobs citing Customer Service in Maidstone.

Hourly rate trend for Customer Service in Maidstone

Customer Service
Co-occurring Skills and Capabilities in Maidstone by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Job Titles
1 1 (100.00%) 1st/2nd Line Support
1 1 (100.00%) 2nd Line Support
Miscellaneous
1 1 (100.00%) Driving Licence
1 1 (100.00%) W3C
Processes & Methodologies
1 1 (100.00%) Data Management
1 1 (100.00%) Information Governance
Qualifications
1 1 (100.00%) IBM Certification
Vendors
1 1 (100.00%) IBM
1 1 (100.00%) Microsoft