Customer Service Representative Job Trends in Manchester

Customer Service Representative
North West > Manchester

As of 15 January 2026, there is not enough information available from job vacancies posted within the last 6 months to determine the median Customer Service Representative salary in Manchester.

6 months to
15 Jan 2026
Same period 2025 Same period 2024
Rank 129 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Service Representative 2 0 0
As % of all permanent jobs in Manchester 0.068% - -
As % of the Job Titles category 0.076% - -
Number of salaries quoted 0 0 0
Median annual salary (50th Percentile) - - -
North West median annual salary £25,087 - -

All Permanent IT Job Roles
Manchester

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Manchester with a recognized job title 2,627 2,507 2,388
% of permanent jobs with a recognized job title 89.35% 93.79% 94.99%
Number of salaries quoted 1,719 1,213 1,927
10th Percentile £30,000 £35,000 £32,092
25th Percentile £40,000 £41,250 £42,500
Median annual salary (50th Percentile) £55,000 £55,000 £55,000
Median % change year-on-year - - -3.51%
75th Percentile £72,500 £72,500 £71,250
90th Percentile £87,500 £86,250 £84,056
North West median annual salary £50,000 £51,667 £50,000
% change year-on-year -3.23% +3.33% -4.76%

Customer Service Representative
Job Vacancy Trend in Manchester

Historical trend showing the proportion of permanent IT job postings featuring 'Customer Service Representative' in the job title relative to all permanent IT jobs advertised in Manchester.

Customer Service Representative job vacancy trend in Manchester

Customer Service Representative
Salary Trend in Manchester

Salary distribution trend for Customer Service Representative job vacancies in Manchester.

Salary distribution trend for Customer Service Representative job vacancies in Manchester

Customer Service Representative Skill Set
Top 7 Co-Occurring Skills & Capabilities in Manchester

For the 6 months to 15 January 2026, Customer Service Representative job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring Customer Service Representative in the job title.

1 2 (100.00%) AI
1 2 (100.00%) Chatbot
1 2 (100.00%) Content Writing
1 2 (100.00%) Conversational UI
1 2 (100.00%) Customer Service
1 2 (100.00%) Degree
1 2 (100.00%) PayPal

Customer Service Representative Skill Set
Co-Occurring Skills & Capabilities in Manchester by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 2 (100.00%) Chatbot
Processes & Methodologies
1 2 (100.00%) AI
1 2 (100.00%) Content Writing
1 2 (100.00%) Conversational UI
1 2 (100.00%) Customer Service
Qualifications
1 2 (100.00%) Degree
Vendors
1 2 (100.00%) PayPal