The median annual salary for a Customer Support Analyst was - in advertised job vacancies in Manchester during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Customer Support Analyst
North West / Manchester
Rank - - 188
Permanent jobs requiring a Customer Support Analyst 0 0 1
As % of all permanent IT jobs advertised in Manchester - - 0.027%
As % of the Job Titles category - - 0.028%
Number of salaries quoted 0 0 1
Median salary - - £20,000
UK excluding London median salary £21,500 £32,000 £22,500
% change year-on-year -32.81% +42.22%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Manchester. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Manchester
Permanent job vacancies with a job title containing a recognized job role 3763 3254 3594
As % of all permanent IT job vacancies advertised in Manchester 96.78% 97.54% 96.66%
Number of salaries quoted 3138 2705 2948
Median salary £42,000 £42,500 £40,000
Median salary % change year-on-year -1.17% +6.25%  
90% offered a salary of more than £27,500 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Customer Support Analyst
Job Vacancy Trend in Manchester

The job posting trend of jobs advertised in Manchester that featured Customer Support Analyst in the job title.

Job vacancy trend for Customer Support Analyst in Manchester

Customer Support Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Analyst in Manchester.

Salary trend for Customer Support Analyst in Manchester

Customer Support Analyst Skill Set
Top 2 Related IT Skills in Manchester

For the 6 months to 23 March 2017, Customer Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring Customer Support Analyst in the job title.

1 4 (100.00%) SQL
1 4 (100.00%) SLA

Customer Support Analyst Skill Set
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Programming Languages
1 4 (100.00%) SQL
Quality Assurance & Compliance
1 4 (100.00%) SLA