Customer Service Representative Job Trends in Merseyside

Customer Service Representative
North West > Merseyside

As of 21 September 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median Customer Service Representative salary in Merseyside.

6 months to
21 Sep 2025
Same period 2024 Same period 2023
Rank 61 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Service Representative 2 0 0
As % of all permanent jobs advertised in Merseyside 0.34% - -
As % of the Job Titles category 0.38% - -
Number of salaries quoted 0 0 0
Median annual salary (50th Percentile) - - -
North West median annual salary £25,087 - -

All Permanent IT Job Vacancies
Merseyside

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Merseyside. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Merseyside with a recognized job title 527 781 474
% of permanent jobs with a recognized job title 89.78% 96.42% 90.63%
Number of salaries quoted 247 528 353
10th Percentile £25,750 £30,000 £30,200
25th Percentile £35,000 £37,875 £37,500
Median annual salary (50th Percentile) £52,500 £50,000 £49,500
Median % change year-on-year +5.00% +1.01% +3.13%
75th Percentile £65,000 £65,000 £60,000
90th Percentile £75,000 £80,149 £72,500
North West median annual salary £50,000 £50,000 £55,000
% change year-on-year - -9.09% +4.76%

Customer Service Representative
Job Vacancy Trend in Merseyside

Job postings that featured Customer Service Representative in the job title as a proportion of all IT jobs advertised in Merseyside.

Job vacancy trend for Customer Service Representative in Merseyside

Customer Service Representative
Salary Trend in Merseyside

Salary distribution trend for Customer Service Representative job vacancies in Merseyside.

Salary distribution trend for Customer Service Representative job vacancies in Merseyside

Customer Service Representative
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service Representative within the Merseyside region over the 6 months to 21 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Liverpool - 2 - - 1
Customer Service Representative
North West

Customer Service Representative Skill Set
Top 7 Co-occurring Skills and Capabilities in Merseyside

For the 6 months to 21 September 2025, Customer Service Representative job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Merseyside region featuring Customer Service Representative in the job title.

1 2 (100.00%) Artificial Intelligence
1 2 (100.00%) Degree
1 2 (100.00%) PayPal
1 2 (100.00%) Content Writing
1 2 (100.00%) Chatbot
1 2 (100.00%) Conversational UI
1 2 (100.00%) Customer Service

Customer Service Representative Skill Set
Co-occurring Skills and Capabilities in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (100.00%) Chatbot
Processes & Methodologies
1 2 (100.00%) Artificial Intelligence
1 2 (100.00%) Content Writing
1 2 (100.00%) Conversational UI
1 2 (100.00%) Customer Service
Qualifications
1 2 (100.00%) Degree
Vendors
1 2 (100.00%) PayPal