Customer Service Advisor Job Trends in Merthyr Tydfil

Customer Service Adviser
South Wales > Merthyr Tydfil

The median Customer Service Adviser salary in Merthyr Tydfil is £25,087 per year, according to job vacancies posted during the 6 months leading to 13 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 3 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Service Advisor 2 0 0
As % of all permanent jobs in Merthyr Tydfil 13.33% - -
As % of the Job Titles category 50.00% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £25,087 - -
South Wales median annual salary £24,000 - -

All Permanent IT Job Roles
Merthyr Tydfil

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Merthyr Tydfil. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Merthyr Tydfil with a recognized job title 4 1 0
% of permanent jobs with a recognized job title 26.67% 100.00% -
Number of salaries quoted 3 1 0
10th Percentile £22,313 - -
25th Percentile £23,354 - -
Median annual salary (50th Percentile) £25,087 £65,000 -
Median % change year-on-year -61.40% - -
75th Percentile - - -
90th Percentile - - -
South Wales median annual salary £50,000 £50,000 £50,000
% change year-on-year - - +3.21%

Customer Service Advisor
Job Vacancy Trend in Merthyr Tydfil

Historical trend showing the proportion of permanent IT job postings featuring 'Customer Service Advisor' in the job title relative to all permanent IT jobs advertised in Merthyr Tydfil.

Customer Service Advisor job vacancy trend in Merthyr Tydfil

Customer Service Advisor Skill Set
Top 4 Co-Occurring Skills & Capabilities in Merthyr Tydfil

For the 6 months to 13 January 2026, Customer Service Advisor job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Merthyr Tydfil region featuring Customer Service Advisor in the job title.

1 2 (100.00%) Customer Service
2 1 (50.00%) Broadband
2 1 (50.00%) BT
2 1 (50.00%) Problem-Solving

Customer Service Advisor Skill Set
Co-Occurring Skills & Capabilities in Merthyr Tydfil by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 1 (50.00%) Broadband
General
1 1 (50.00%) Games
Processes & Methodologies
1 2 (100.00%) Customer Service
2 1 (50.00%) Problem-Solving
Vendors
1 1 (50.00%) BT