ITSM Jobs in Merton

IT Service Management (ITSM)
South London > Merton

The following table provides summary statistics for permanent job vacancies advertised in Merton with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 25 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 26 36 40
Rank change year-on-year +10 +4 -4
Permanent jobs citing ITSM 5 1 1
As % of all permanent jobs advertised in Merton 4.17% 0.70% 0.69%
As % of the Processes & Methodologies category 4.63% 0.76% 0.72%
Number of salaries quoted 5 1 1
10th Percentile £31,550 - -
25th Percentile £32,000 - £27,500
Median annual salary (50th Percentile) £34,000 £60,000 £30,000
Median % change year-on-year -43.33% +100.00% -33.33%
75th Percentile £36,000 - £32,500
90th Percentile £38,400 - -
South London median annual salary £40,000 £45,000 £31,500
% change year-on-year -11.11% +42.86% -40.17%

All Process and Methodology Skills
Merton

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merton with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 108 131 138
As % of all permanent jobs advertised in Merton 90.00% 91.61% 95.83%
Number of salaries quoted 40 38 67
10th Percentile £31,100 £39,200 £33,500
25th Percentile £41,875 £41,750 £42,500
Median annual salary (50th Percentile) £61,750 £57,500 £60,000
Median % change year-on-year +7.39% -4.17% -4.00%
75th Percentile £77,125 £79,688 £80,000
90th Percentile £95,250 £92,500 £82,250
South London median annual salary £55,000 £55,000 £50,000
% change year-on-year - +10.00% -16.67%

ITSM
Job Vacancy Trend in Merton

Job postings citing ITSM as a proportion of all IT jobs advertised in Merton.

Job vacancy trend for ITSM in Merton

ITSM
Salary Trend in Merton

3-month moving average salary quoted in jobs citing ITSM in Merton.

Salary trend for ITSM in Merton

ITSM
Job Locations in Merton

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Merton region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Wimbledon +8 3 £34,000 -43.33% 2
ITSM
South London

ITSM
Co-occurring Skills and Capabilities in Merton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (40.00%) SharePoint
2 1 (20.00%) Microsoft Exchange
Applications
1 1 (20.00%) Microsoft Office
Cloud Services
1 4 (80.00%) Azure
2 3 (60.00%) Microsoft 365
2 3 (60.00%) Mimecast
3 2 (40.00%) Entra ID
3 2 (40.00%) OneDrive
Communications & Networking
1 3 (60.00%) VoIP
1 3 (60.00%) VPN
2 2 (40.00%) Firewall
2 2 (40.00%) TCP/IP
3 1 (20.00%) DNS
3 1 (20.00%) LAN
3 1 (20.00%) Structured Cabling
3 1 (20.00%) WAN
General
1 2 (40.00%) Telecoms
2 1 (20.00%) Retail
Job Titles
1 5 (100.00%) Support Engineer
2 4 (80.00%) IT Engineer
2 4 (80.00%) IT Support
2 4 (80.00%) IT Support Engineer
3 1 (20.00%) Desktop Engineer
3 1 (20.00%) Desktop Support
3 1 (20.00%) Desktop Support Engineer
3 1 (20.00%) Field Engineer
3 1 (20.00%) Field Support Engineer
Miscellaneous
1 1 (20.00%) Driving Licence
1 1 (20.00%) Video Conferencing
Operating Systems
1 5 (100.00%) Windows
2 2 (40.00%) Android
2 2 (40.00%) Windows 10
Processes & Methodologies
1 4 (80.00%) Customer Service
1 4 (80.00%) Service Management
2 3 (60.00%) Data Protection
3 2 (40.00%) Disaster Recovery
3 2 (40.00%) Kalman Filter
3 2 (40.00%) Line Management
3 2 (40.00%) Mobile Device Management
3 2 (40.00%) Multi-Factor Authentication
4 1 (20.00%) Asset Management
4 1 (20.00%) Cybersecurity
4 1 (20.00%) Infrastructure Engineering
4 1 (20.00%) ITIL
Qualifications
1 1 (20.00%) A+ Certification
1 1 (20.00%) CCNA
1 1 (20.00%) Cisco Certification
1 1 (20.00%) Degree
1 1 (20.00%) ITIL Certification
Quality Assurance & Compliance
1 1 (20.00%) SLA
System Software
1 5 (100.00%) Active Directory
2 1 (20.00%) Virtual Desktop
Systems Management
1 2 (40.00%) Microsoft Intune
2 1 (20.00%) SCCM
Vendors
1 5 (100.00%) Microsoft
2 3 (60.00%) Sophos
3 2 (40.00%) Avaya