Customer Service Job Trends in Neath

Customer Service
Neath Port Talbot > Neath

The table below provides summary statistics and salary benchmarking for jobs advertised in Neath requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 8 October 2026, with comparisons to the same periods in the previous two years.

6 months to
8 Oct 2026
Same period 2025 Same period 2024
Rank 16 - -
Rank change year-on-year - - -
Permanent jobs citing Customer Service 7 0 0
As % of all permanent jobs in Neath 10.77% - -
As % of the Processes & Methodologies category 13.21% - -
Number of salaries quoted 3 0 0
10th Percentile £28,800 - -
25th Percentile £29,250 - -
Median annual salary (50th Percentile) £30,000 - -
75th Percentile - - -
90th Percentile - - -
Neath Port Talbot median annual salary £30,000 £35,000 -
% change year-on-year -14.29% - -

All Process & Methodology Skills
Neath

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Neath.

Permanent vacancies with a requirement for process or methodology skills 53 3 8
As % of all permanent jobs advertised in Neath 81.54% 100.00% 100.00%
Number of salaries quoted 9 3 1
10th Percentile £27,900 - -
25th Percentile £30,000 £33,000 £41,250
Median annual salary (50th Percentile) £38,500 £36,000 £47,500
Median % change year-on-year +6.94% -24.21% -44.12%
75th Percentile £40,250 £52,000 £53,750
90th Percentile - £59,800 -
Neath Port Talbot median annual salary £55,000 £35,000 £43,750
% change year-on-year +57.14% -20.00% -12.50%

Customer Service
Job Vacancy Trend in Neath

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Neath.

Customer Service job vacancy trend in Neath

Customer Service
Co-Occurring Skills & Capabilities in Neath by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (14.29%) AutoCAD
Business Applications
1 1 (14.29%) Odoo
Cloud Services
1 2 (28.57%) Power Platform
Communications & Networking
1 4 (57.14%) Broadband
Database & Business Intelligence
1 2 (28.57%) Power BI
General
1 4 (57.14%) Social Skills
2 2 (28.57%) Games
3 1 (14.29%) Manufacturing
3 1 (14.29%) Marketing
3 1 (14.29%) Retail
3 1 (14.29%) Telecoms
Job Titles
1 2 (28.57%) Analyst
1 2 (28.57%) Senior
1 2 (28.57%) Senior Analyst
1 2 (28.57%) Senior Service Desk Analyst
1 2 (28.57%) Service Analyst
1 2 (28.57%) Service Desk Analyst
2 1 (14.29%) AutoCAD Designer
2 1 (14.29%) CAD Designer
2 1 (14.29%) Customer Service Representative
2 1 (14.29%) Designer
Miscellaneous
1 3 (42.86%) Smart Home
2 2 (28.57%) CCTV
2 2 (28.57%) Smart City
3 1 (14.29%) Handset
3 1 (14.29%) Self-Motivation
3 1 (14.29%) Social Media
Processes & Methodologies
1 4 (57.14%) Coaching
2 2 (28.57%) Business Intelligence
2 2 (28.57%) Customer Experience
2 2 (28.57%) Decarbonisation
2 2 (28.57%) Incident Management
2 2 (28.57%) ITIL
2 2 (28.57%) ITSM
2 2 (28.57%) Major Incident Management
2 2 (28.57%) Root Cause Analysis
2 2 (28.57%) Service Delivery
2 2 (28.57%) Service Management
2 2 (28.57%) Stakeholder Management
3 1 (14.29%) CAD
3 1 (14.29%) CRM
3 1 (14.29%) Customer Requirements
Qualifications
1 2 (28.57%) DBS Check
1 2 (28.57%) ITIL Certification
Vendors
1 3 (42.86%) BT
2 1 (14.29%) Google