2nd Line Service Desk Analyst Jobs in Newport Pagnell

Second Line Service Desk Analyst
Buckinghamshire > Newport Pagnell

The median Second Line Service Desk Analyst salary in Newport Pagnell is £22,500 per year, according to job vacancies posted during the 6 months leading to 16 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 13 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Service Desk Analyst 1 0 0
As % of all permanent jobs advertised in Newport Pagnell 3.03% - -
As % of the Job Titles category 4.35% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £20,000 - -
Median annual salary (50th Percentile) £22,500 - -
75th Percentile £25,000 - -
90th Percentile - - -
Buckinghamshire median annual salary £22,500 - £35,000

All Permanent IT Job Vacancies
Newport Pagnell

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Newport Pagnell. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Newport Pagnell with a recognized job title 23 48 2
% of permanent jobs with a recognized job title 69.70% 100.00% 100.00%
Number of salaries quoted 3 6 0
10th Percentile £25,250 £35,500 -
25th Percentile £33,125 £39,125 -
Median annual salary (50th Percentile) £47,500 £50,000 -
Median % change year-on-year -5.00% - -
75th Percentile £49,859 £58,438 -
90th Percentile £50,524 £61,250 -
Buckinghamshire median annual salary £50,967 £47,500 £51,250
% change year-on-year +7.30% -7.32% -2.38%

2nd Line Service Desk Analyst Skill Set
Top 10 Co-occurring Skills and Capabilities in Newport Pagnell

For the 6 months to 16 May 2025, 2nd Line Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Newport Pagnell region featuring 2nd Line Service Desk Analyst in the job title.

1 1 (100.00%) Microsoft Office
1 1 (100.00%) SLA
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) EPoS
1 1 (100.00%) ITSM
1 1 (100.00%) Retail
1 1 (100.00%) Azure
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Entra ID

2nd Line Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Newport Pagnell by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) Microsoft Office
Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Entra ID
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Retail
Miscellaneous
1 1 (100.00%) EPoS
Processes & Methodologies
1 1 (100.00%) ITSM
Quality Assurance & Compliance
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft