1st Line Support Engineer Job Trends in Norfolk

First Line Support Engineer
East of England > Norfolk

The median First Line Support Engineer salary in Norfolk is £28,500 per year, according to job vacancies posted during the 6 months leading to 25 October 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
25 Oct 2025
Same period 2024 Same period 2023
Rank 26 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Support Engineer 1 0 0
As % of all permanent jobs in Norfolk 0.57% - -
As % of the Job Titles category 0.58% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £27,750 - -
Median annual salary (50th Percentile) £28,500 - -
75th Percentile £29,250 - -
90th Percentile - - -
East of England median annual salary £28,500 £26,000 £22,500
% change year-on-year +9.62% +15.56% -10.00%

All Permanent IT Job Vacancies
Norfolk

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Norfolk. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Norfolk with a recognized job title 171 345 89
% of permanent jobs with a recognized job title 98.28% 97.18% 97.80%
Number of salaries quoted 107 209 59
10th Percentile £27,625 £26,250 £26,250
25th Percentile £34,250 £30,000 £34,035
Median annual salary (50th Percentile) £45,000 £45,000 £48,500
Median % change year-on-year - -7.22% +28.94%
75th Percentile £58,750 £60,000 £57,500
90th Percentile £63,000 £80,000 £72,500
East of England median annual salary £45,000 £52,500 £52,500
% change year-on-year -14.29% - +4.71%

1st Line Support Engineer
Job Vacancy Trend in Norfolk

Historical trend showing the proportion of permanent IT job postings featuring '1st Line Support Engineer' in the job title relative to all permanent IT jobs advertised in Norfolk.

1st Line Support Engineer job vacancy trend in Norfolk

1st Line Support Engineer
Salary Trend in Norfolk

Salary distribution trend for 1st Line Support Engineer job vacancies in Norfolk.

Salary distribution trend for 1st Line Support Engineer job vacancies in Norfolk

1st Line Support Engineer
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the Norfolk region over the 6 months to 25 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
King's Lynn - 1 £28,500 -
1st Line Support Engineer
East of England

1st Line Support Engineer Skill Set
Top 6 Co-Occurring Skills & Capabilities in Norfolk

For the 6 months to 25 October 2025, 1st Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Norfolk region featuring 1st Line Support Engineer in the job title.

1 1 (100.00%) Active Directory
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10

1st Line Support Engineer Skill Set
Co-Occurring Skills & Capabilities in Norfolk by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Public Sector
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
Processes & Methodologies
1 1 (100.00%) Problem-Solving
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft