First Line Support
East of England > Norfolk
The median First Line Support salary in Norfolk is £23,500 per year, according to job vacancies posted during the 6 months leading to 29 May 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 29 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 43 | 70 | 42 |
| Rank change year-on-year | +27 | -28 | -14 |
| Permanent jobs requiring a 1st Line Support | 8 | 6 | 1 |
| As % of all permanent jobs advertised in Norfolk | 2.08% | 0.76% | 0.40% |
| As % of the Job Titles category | 2.11% | 0.81% | 0.56% |
| Number of salaries quoted | 4 | 6 | 0 |
| 10th Percentile | £21,875 | - | - |
| 25th Percentile | £22,438 | £23,000 | - |
| Median annual salary (50th Percentile) | £23,500 | £24,000 | - |
| Median % change year-on-year | -2.08% | - | - |
| 75th Percentile | £25,375 | £26,250 | - |
| 90th Percentile | £26,950 | £26,500 | - |
| East of England median annual salary | £28,500 | £24,750 | £25,000 |
| % change year-on-year | +15.15% | -1.00% | +4.17% |
All Permanent IT Job Vacancies
Norfolk
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Norfolk. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Norfolk with a recognized job title | 380 | 740 | 180 |
| % of permanent jobs with a recognized job title | 98.70% | 93.32% | 72.00% |
| Number of salaries quoted | 173 | 514 | 90 |
| 10th Percentile | £27,300 | £26,000 | £24,000 |
| 25th Percentile | £31,250 | £29,000 | £31,938 |
| Median annual salary (50th Percentile) | £47,683 | £40,000 | £41,000 |
| Median % change year-on-year | +19.21% | -2.44% | +9.00% |
| 75th Percentile | £55,000 | £52,500 | £55,000 |
| 90th Percentile | £62,000 | £60,000 | £64,125 |
| East of England median annual salary | £50,000 | £47,500 | £55,000 |
| % change year-on-year | +5.26% | -13.64% | +10.00% |
1st Line Support
Job Vacancy Trend in Norfolk
Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Norfolk.
1st Line Support
Salary Trend in Norfolk
3-month moving average salary quoted in jobs citing 1st Line Support in Norfolk.
1st Line Support
Job Locations in Norfolk
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Norfolk region over the 6 months to 29 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Norwich | +37 | 5 | £23,500 | +2.17% | |
| King's Lynn | - | 2 | £23,000 | - | |
| 1st Line Support East of England |
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1st Line Support Skill Set
Top 20 Co-occurring Skills and Capabilities in Norfolk
For the 6 months to 29 May 2025, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Norfolk region featuring 1st Line Support in the job title.
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1st Line Support Skill Set
Co-occurring Skills and Capabilities in Norfolk by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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