1st/2nd Line Support
England > North East
The median 1st/2nd Line Support salary in the North East is £25,000 per year, according to job vacancies posted during the 6 months leading to 14 August 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 14 Aug 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 73 | - | 80 |
| Rank change year-on-year | - | - | +33 |
| Permanent jobs requiring a 1st/2nd Line Support | 2 | 0 | 1 |
| As % of all permanent jobs advertised in the North East | 0.12% | - | 0.12% |
| As % of the Job Titles category | 0.16% | - | 0.15% |
| Number of salaries quoted | 2 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £24,500 | - | - |
| Median annual salary (50th Percentile) | £25,000 | - | - |
| 75th Percentile | £25,500 | - | - |
| 90th Percentile | - | - | - |
| England median annual salary | £31,000 | £32,500 | £31,000 |
| % change year-on-year | -4.62% | +4.84% | +10.71% |
All Permanent IT Job Vacancies
North East
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the North East with a recognized job title | 1,234 | 1,420 | 689 |
| % of permanent jobs with a recognized job title | 75.57% | 94.16% | 79.47% |
| Number of salaries quoted | 718 | 1,030 | 534 |
| 10th Percentile | £25,084 | £25,750 | £30,633 |
| 25th Percentile | £25,087 | £35,000 | £37,500 |
| Median annual salary (50th Percentile) | £30,625 | £45,000 | £50,000 |
| Median % change year-on-year | -31.94% | -10.00% | +7.85% |
| 75th Percentile | £52,438 | £62,425 | £62,500 |
| 90th Percentile | £70,000 | £75,000 | £72,500 |
| England median annual salary | £55,000 | £55,000 | £60,000 |
| % change year-on-year | - | -8.33% | - |
1st/2nd Line Support
Job Vacancy Trend in the North East
Job postings that featured 1st/2nd Line Support in the job title as a proportion of all IT jobs advertised in the North East.
1st/2nd Line Support
Salary Trend in the North East
3-month moving average salary quoted in jobs citing 1st/2nd Line Support in the North East.
1st/2nd Line Support
Job Locations in the North East
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st/2nd Line Support within the North East region over the 6 months to 14 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Durham | - | 2 | £25,000 | - | |
| 1st/2nd Line Support England |
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1st/2nd Line Support Skill Set
Top 10 Co-occurring Skills and Capabilities in the North East
For the 6 months to 14 August 2025, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region featuring 1st/2nd Line Support in the job title.
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1st/2nd Line Support Skill Set
Co-occurring Skills and Capabilities in the North East by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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