Period
to 26 January 2021

The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 26 January 2021 with a comparison to the same period in the previous 2 years.

ITIL
England > North East
6 months to
26 Jan 2021
Same period 2020 Same period 2019
Rank 18 15 18
Rank change year-on-year -3 +3 0
Permanent jobs citing ITIL 79 142 149
As % of all permanent jobs advertised in the North East 8.21% 11.30% 11.10%
As % of the Processes & Methodologies category 9.08% 12.20% 11.83%
Number of salaries quoted 67 109 121
Median annual salary £42,500 £35,000 £32,667
Median salary % change year-on-year +21.43% +7.14% -12.89%
10th Percentile £24,000 £19,750 £21,250
90th Percentile £62,000 £47,300 £69,750
England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Permanent vacancies with a requirement for process or methodology skills 870 1,164 1,260
As % of all permanent IT jobs advertised in the North East 90.44% 92.60% 93.89%
Number of salaries quoted 719 847 1,014
Median annual salary £45,000 £41,500 £42,291
Median salary % change year-on-year +8.43% -1.87% +5.73%
10th Percentile £29,400 £25,750 £24,000
90th Percentile £65,000 £61,250 £66,250
England median annual salary £55,000 £55,000 £52,500
% change year-on-year - +4.76% +5.00%

ITIL
Job Vacancy Trend in the North East

Job postings citing ITIL as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for ITIL in the North East

ITIL
Salary Trend in the North East

3-month moving average salary quoted in jobs citing ITIL in the North East.

Salary trend for ITIL in the North East

ITIL
Salary Histogram in the North East

Salary distribution for jobs citing ITIL in the North East over the 6 months to 26 January 2021.

Salary histogram for ITIL in the North East

ITIL
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North East region over the 6 months to 26 January 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +1 66 £44,000 +38.58% 6
Durham -15 12 £31,398 -12.78%
ITIL
England

For the 6 months to 26 January 2021, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region with a requirement for ITIL.

1 26 (32.91%) Active Directory
2 24 (30.38%) Azure
3 23 (29.11%) Service Delivery
4 21 (26.58%) Windows
4 21 (26.58%) Public Sector
5 19 (24.05%) Change Management
6 18 (22.78%) Microsoft
7 15 (18.99%) Office 365
8 14 (17.72%) Project Delivery
8 14 (17.72%) Windows Server
8 14 (17.72%) SLA
8 14 (17.72%) Project Management
9 13 (16.46%) AWS
10 12 (15.19%) Service Management
10 12 (15.19%) PRINCE2
10 12 (15.19%) Incident Management
11 10 (12.66%) Infrastructure Engineering
12 9 (11.39%) Windows Server 2016
12 9 (11.39%) Problem Management
12 9 (11.39%) Capacity Management
13 8 (10.13%) Cisco
13 8 (10.13%) Virtual Servers
13 8 (10.13%) Service Delivery Management
14 7 (8.86%) Collaborative Working
14 7 (8.86%) Azure Active Directory
14 7 (8.86%) Data Centre
14 7 (8.86%) Microsoft Intune
14 7 (8.86%) SCCM
14 7 (8.86%) Degree
14 7 (8.86%) ITIL Certification

ITIL
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.06%) Apache
1 4 (5.06%) IIS
1 4 (5.06%) MS Exchange
Applications
1 2 (2.53%) Microsoft Office
2 1 (1.27%) Microsoft Excel
Business Applications
1 6 (7.59%) Remedy AR System
1 6 (7.59%) Remedy ITSM
Cloud Services
1 24 (30.38%) Azure
2 15 (18.99%) Office 365
3 13 (16.46%) AWS
4 7 (8.86%) Azure Active Directory
5 4 (5.06%) Logic Apps
6 2 (2.53%) SaaS
7 1 (1.27%) OneDrive
Communications & Networking
1 7 (8.86%) Firewall
1 7 (8.86%) LAN
1 7 (8.86%) WAN
2 6 (7.59%) VoIP
3 5 (6.33%) DHCP
3 5 (6.33%) DNS
3 5 (6.33%) Network Security
3 5 (6.33%) Remote Desktop
3 5 (6.33%) TCP/IP
3 5 (6.33%) Wi-Fi
4 4 (5.06%) BGP
4 4 (5.06%) Cisco IOS
4 4 (5.06%) HSRP
4 4 (5.06%) OSPF
4 4 (5.06%) SSL
4 4 (5.06%) VLAN
4 4 (5.06%) VPN
5 2 (2.53%) Internet
6 1 (1.27%) SAN
6 1 (1.27%) Wireless
Database & Business Intelligence
1 1 (1.27%) Data Warehouse
1 1 (1.27%) SQL Server
Development Applications
1 1 (1.27%) SQL Server Management Studio (SSMS)
General
1 21 (26.58%) Public Sector
2 6 (7.59%) Finance
3 3 (3.80%) Telecoms
4 2 (2.53%) Legal
5 1 (1.27%) Marketing
Job Titles
1 9 (11.39%) Infrastructure Engineer
2 8 (10.13%) 3rd Line Engineer
2 8 (10.13%) Analyst
2 8 (10.13%) IT Manager
3 6 (7.59%) 3rd Line Infrastructure Engineer
3 6 (7.59%) Applications Support
3 6 (7.59%) Architect
4 5 (6.33%) Development Manager
4 5 (6.33%) Security Officer
4 5 (6.33%) Support Manager
5 4 (5.06%) Check Point Specialist
5 4 (5.06%) Cisco Network Specialist
5 4 (5.06%) Cisco Security Specialist
5 4 (5.06%) Cloud Engineer
5 4 (5.06%) IT Security Officer
5 4 (5.06%) Network Security Specialist
5 4 (5.06%) Office 365 Engineer
5 4 (5.06%) Security Specialist
5 4 (5.06%) Service Improvement Manager
5 4 (5.06%) Service Transition Leader
Libraries, Frameworks & Software Standards
1 4 (5.06%) XML
1 4 (5.06%) XML Messaging
2 1 (1.27%) .NET
Miscellaneous
1 7 (8.86%) Data Centre
2 5 (6.33%) Analytical Skills
3 4 (5.06%) Management Information System
4 2 (2.53%) Smartphone
5 1 (1.27%) Analytical Mindset
5 1 (1.27%) Enterprise Storage
5 1 (1.27%) Fat Client
5 1 (1.27%) Self-Motivation
5 1 (1.27%) Thin Client
Operating Systems
1 21 (26.58%) Windows
2 14 (17.72%) Windows Server
3 9 (11.39%) Windows Server 2016
4 5 (6.33%) Linux
5 4 (5.06%) Debian
6 3 (3.80%) Windows 10
7 2 (2.53%) Android
7 2 (2.53%) Apple iOS
7 2 (2.53%) Windows 7
8 1 (1.27%) Unix
Processes & Methodologies
1 23 (29.11%) Service Delivery
2 19 (24.05%) Change Management
3 14 (17.72%) Project Delivery
3 14 (17.72%) Project Management
4 12 (15.19%) Incident Management
4 12 (15.19%) PRINCE2
4 12 (15.19%) Service Management
5 10 (12.66%) Infrastructure Engineering
6 9 (11.39%) Capacity Management
6 9 (11.39%) Problem Management
7 8 (10.13%) Service Delivery Management
8 7 (8.86%) Agile Software Development
8 7 (8.86%) Collaborative Working
8 7 (8.86%) Information Security
9 6 (7.59%) Data Security
9 6 (7.59%) E-Discovery
9 6 (7.59%) Identity Management
9 6 (7.59%) ITSM
9 6 (7.59%) Network Management
9 6 (7.59%) Translating Business Requirements
Programming Languages
1 6 (7.59%) SQL
2 5 (6.33%) Java
3 4 (5.06%) PowerShell
Qualifications
1 7 (8.86%) CISM
1 7 (8.86%) CISSP
1 7 (8.86%) Degree
1 7 (8.86%) ITIL Certification
2 5 (6.33%) CCNA
2 5 (6.33%) CCNP
2 5 (6.33%) Cisco Certification
3 2 (2.53%) MCSA
3 2 (2.53%) Microsoft Certification
4 1 (1.27%) A+ Certification
Quality Assurance & Compliance
1 14 (17.72%) SLA
2 2 (2.53%) COBIT
3 1 (1.27%) ISO/IEC 27001
System Software
1 26 (32.91%) Active Directory
2 8 (10.13%) Virtual Servers
3 5 (6.33%) VMware Infrastructure
4 4 (5.06%) Firmware
4 4 (5.06%) vSphere
Systems Management
1 7 (8.86%) Microsoft Intune
1 7 (8.86%) SCCM
2 1 (1.27%) WSUS
Vendors
1 18 (22.78%) Microsoft
2 8 (10.13%) Cisco
3 7 (8.86%) VMware
4 6 (7.59%) BMC
4 6 (7.59%) Remedy
5 5 (6.33%) Citrix
5 5 (6.33%) SolarWinds
6 4 (5.06%) CheckPoint
6 4 (5.06%) Meraki
6 4 (5.06%) Zscaler
7 2 (2.53%) HP
7 2 (2.53%) Veeam
8 1 (1.27%) Nasuni