Period
to 25 April 2018

The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 25 April 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > North East
6 months to
25 Apr 2018
Same period 2017 Same period 2016
Rank 26 17 20
Rank change year-on-year -9 +3 +16
Permanent jobs citing ITIL 153 142 160
As % of all permanent IT jobs advertised in the North East 8.12% 10.60% 11.95%
As % of the Processes & Methodologies category 8.89% 11.98% 13.40%
Number of salaries quoted 160 114 135
North East median annual salary £40,000 £36,500 £37,500
Median salary % change year-on-year +9.59% -2.67% +7.14%
10th Percentile £24,450 £20,750 £19,600
90th Percentile £50,000 £52,500 £75,000
England median annual salary £45,000 £44,000 £45,000
% change year-on-year +2.27% -2.22% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Permanent vacancies with a requirement for process or methodology skills 1,722 1,185 1,194
As % of all permanent IT jobs advertised in the North East 91.35% 88.43% 89.17%
Number of salaries quoted 1,477 1,033 1,047
North East median annual salary £40,000 £37,000 £37,500
Median salary % change year-on-year +8.11% -1.33% -
10th Percentile £23,500 £22,500 £23,500
90th Percentile £62,943 £53,750 £63,750
England median annual salary £50,000 £50,000 £47,903
% change year-on-year - +4.38% +3.02%

ITIL
Job Vacancy Trend in the North East

Job postings citing ITIL as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for ITIL in the North East

ITIL
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the North East.

Salary trend for ITIL in the North East

ITIL
Salary Histogram in the North East

The salary distribution of IT jobs citing ITIL in the North East over the 6 months to 25 April 2018.

Salary histogram for ITIL in the North East

ITIL
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North East region over the 6 months to 25 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -9 114 £40,000 +6.67% 28
Durham -13 25 £35,690 -12.95% 4
Northumberland +1 8 £55,000 +100.00%
ITIL
England

For the 6 months to 25 April 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region with a requirement for ITIL.

1 54 (35.29%) Windows
2 51 (33.33%) Finance
3 45 (29.41%) Service Management
3 45 (29.41%) Microsoft
3 45 (29.41%) Active Directory
4 42 (27.45%) Change Management
5 34 (22.22%) Incident Management
5 34 (22.22%) ITIL Certification
6 32 (20.92%) Service Delivery
7 31 (20.26%) SLA
8 28 (18.30%) Linux
8 28 (18.30%) Banking
9 27 (17.65%) Windows Server
10 26 (16.99%) Microsoft Azure
10 26 (16.99%) Microsoft Office
11 24 (15.69%) Problem Management
11 24 (15.69%) Analytical Skills
12 23 (15.03%) Web Services
13 22 (14.38%) Stakeholder Management
14 20 (13.07%) ITSM
14 20 (13.07%) Office 365
15 19 (12.42%) PowerShell
16 18 (11.76%) High Availability
16 18 (11.76%) Identity Access Management
16 18 (11.76%) SQL
16 18 (11.76%) DNS
16 18 (11.76%) DHCP
16 18 (11.76%) MS Exchange
16 18 (11.76%) Middleware
17 17 (11.11%) VMware

ITIL
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (11.76%) MS Exchange
2 5 (3.27%) Exchange Server 2003
3 3 (1.96%) BizTalk Server
3 3 (1.96%) SharePoint
4 2 (1.31%) Apache
4 2 (1.31%) Exchange Server 2010
4 2 (1.31%) Tomcat
5 1 (0.65%) Exchange Server 2007
5 1 (0.65%) IBM Notes
5 1 (0.65%) IIS
5 1 (0.65%) JBoss
5 1 (0.65%) nginx
5 1 (0.65%) SharePoint Server
5 1 (0.65%) Site Server
5 1 (0.65%) Skype for Business
5 1 (0.65%) WebLogic
5 1 (0.65%) WebSphere
Applications
1 26 (16.99%) Microsoft Office
2 2 (1.31%) Microsoft Excel
3 1 (0.65%) AutoCAD
3 1 (0.65%) Microsoft PowerPoint
Business Applications
1 1 (0.65%) Oracle EBS
1 1 (0.65%) Oracle ERP
1 1 (0.65%) Oracle Financials
1 1 (0.65%) SAP ERP
Cloud Services
1 26 (16.99%) Microsoft Azure
2 20 (13.07%) Office 365
3 15 (9.80%) Amazon AWS
4 7 (4.58%) G Suite
5 5 (3.27%) Azure Active Directory
6 2 (1.31%) OneDrive
7 1 (0.65%) AWS CloudFormation
7 1 (0.65%) Cloud Computing
7 1 (0.65%) Tricentis Tosca
Communications & Networking
1 18 (11.76%) DHCP
1 18 (11.76%) DNS
2 13 (8.50%) Firewall
2 13 (8.50%) VLAN
2 13 (8.50%) VoIP
3 11 (7.19%) WAN
4 10 (6.54%) LAN
5 9 (5.88%) SAN
6 8 (5.23%) Intranet
6 8 (5.23%) TCP/IP
7 6 (3.92%) Skype
8 5 (3.27%) Cisco ASA
8 5 (3.27%) SMTP
8 5 (3.27%) VPN
8 5 (3.27%) WLAN
9 4 (2.61%) DMZ
9 4 (2.61%) NAS
9 4 (2.61%) Wi-Fi
10 3 (1.96%) SMS
11 2 (1.31%) PBX
Database & Business Intelligence
1 15 (9.80%) SQL Server
2 8 (5.23%) MySQL
3 5 (3.27%) SQL Server Reporting Services
4 4 (2.61%) PostgreSQL
5 3 (1.96%) Oracle Database
5 3 (1.96%) Oracle Reports
5 3 (1.96%) SQL Server 2008
6 2 (1.31%) Data Warehouse
6 2 (1.31%) RDBMS
6 2 (1.31%) Relational Database
6 2 (1.31%) SQL Server 2014
6 2 (1.31%) SQLPlus
7 1 (0.65%) OLAP
7 1 (0.65%) Oracle Discoverer
7 1 (0.65%) Oracle OLAP
7 1 (0.65%) SQL Server Analysis Services
7 1 (0.65%) SQL Server Integration Services
Development Applications
1 6 (3.92%) Team Foundation Server
2 4 (2.61%) Selenium
3 3 (1.96%) Cucumber
3 3 (1.96%) JMeter
3 3 (1.96%) LoadRunner
3 3 (1.96%) Ranorex
3 3 (1.96%) Robot Framework
3 3 (1.96%) SoapUI
3 3 (1.96%) SQL Server Management Studio (SSMS)
3 3 (1.96%) WebDriver
4 2 (1.31%) JIRA
4 2 (1.31%) Toad
5 1 (0.65%) Git (software)
5 1 (0.65%) Visual Studio
General
1 51 (33.33%) Finance
2 28 (18.30%) Banking
3 10 (6.54%) Marketing
3 10 (6.54%) Retail
4 7 (4.58%) Back Office
5 5 (3.27%) Manufacturing
6 4 (2.61%) Publishing
6 4 (2.61%) Telecoms
7 2 (1.31%) Advertising
7 2 (1.31%) Legal
8 1 (0.65%) Law
Job Titles
1 34 (22.22%) Service Manager
2 25 (16.34%) Analyst
3 23 (15.03%) IT Manager
4 20 (13.07%) Delivery Manager
4 20 (13.07%) Services Delivery Manager
5 18 (11.76%) Technical Support
6 13 (8.50%) Applications Support
7 11 (7.19%) 3rd Line Engineer
7 11 (7.19%) Service Analyst
7 11 (7.19%) Support Analyst
8 10 (6.54%) Service Desk Analyst
8 10 (6.54%) Support Engineer
9 9 (5.88%) Applications Support Analyst
9 9 (5.88%) Service Desk Manager
10 8 (5.23%) Global Services Delivery Manager
10 8 (5.23%) Technical Engineer
11 7 (4.58%) Administrator
11 7 (4.58%) Incident Manager
11 7 (4.58%) Infrastructure Manager
11 7 (4.58%) SAP Support
Libraries, Frameworks & Software Standards
1 23 (15.03%) Web Services
2 18 (11.76%) Middleware
3 16 (10.46%) RESTful
4 11 (7.19%) JSON
5 5 (3.27%) Software Packaging
5 5 (3.27%) WAP
6 4 (2.61%) .NET
7 3 (1.96%) REST
7 3 (1.96%) SOAP
8 2 (1.31%) ASP.NET
8 2 (1.31%) LAMP
9 1 (0.65%) .NET Framework
9 1 (0.65%) COM
9 1 (0.65%) HTML
9 1 (0.65%) HTML5
9 1 (0.65%) IBM Integration Bus
9 1 (0.65%) Oracle Fusion
9 1 (0.65%) WCF
Miscellaneous
1 24 (15.69%) Analytical Skills
2 7 (4.58%) CMDB
2 7 (4.58%) Computer Science
3 6 (3.92%) Clustering
3 6 (3.92%) Greenfield Project
4 5 (3.27%) Management Information System
4 5 (3.27%) User Experience
5 4 (2.61%) Data Centre
5 4 (2.61%) Public Cloud
5 4 (2.61%) Replication
5 4 (2.61%) Self-Motivation
6 2 (1.31%) NHS
6 2 (1.31%) Virtual Team
7 1 (0.65%) Client/Server
7 1 (0.65%) Freedom of Information
7 1 (0.65%) Hybrid Cloud
7 1 (0.65%) Learning Management System
7 1 (0.65%) Social Media
Operating Systems
1 54 (35.29%) Windows
2 28 (18.30%) Linux
3 27 (17.65%) Windows Server
4 16 (10.46%) Windows 7
5 15 (9.80%) Windows Server 2008
5 15 (9.80%) Windows Server 2012
6 9 (5.88%) Windows 10
7 4 (2.61%) CentOS
7 4 (2.61%) Ubuntu
7 4 (2.61%) Unix
7 4 (2.61%) Windows Server 2003
8 2 (1.31%) Windows XP
9 1 (0.65%) Android
9 1 (0.65%) Apple iOS
9 1 (0.65%) Debian
9 1 (0.65%) Red Hat Enterprise Linux
9 1 (0.65%) Windows 2000
9 1 (0.65%) Windows 8
Processes & Methodologies
1 45 (29.41%) Service Management
2 42 (27.45%) Change Management
3 34 (22.22%) Incident Management
4 32 (20.92%) Service Delivery
5 24 (15.69%) Problem Management
6 22 (14.38%) Stakeholder Management
7 20 (13.07%) ITSM
8 18 (11.76%) High Availability
8 18 (11.76%) Identity Access Management
9 17 (11.11%) ITIL V3
9 17 (11.11%) Problem-Solving
10 12 (7.84%) Change Control
10 12 (7.84%) ERP
10 12 (7.84%) Mentoring
11 11 (7.19%) Agile Software Development
11 11 (7.19%) Root Cause Analysis
12 9 (5.88%) Business Transformation
12 9 (5.88%) PRINCE2
12 9 (5.88%) SDLC
12 9 (5.88%) Service Delivery Management
Programming Languages
1 19 (12.42%) PowerShell
2 18 (11.76%) SQL
3 3 (1.96%) Java
3 3 (1.96%) PHP
3 3 (1.96%) Ruby
3 3 (1.96%) Shell Script
4 1 (0.65%) C#
4 1 (0.65%) JavaScript
4 1 (0.65%) Python
4 1 (0.65%) RPG
4 1 (0.65%) RPG III
4 1 (0.65%) RPG IV
Qualifications
1 34 (22.22%) ITIL Certification
2 8 (5.23%) Degree
2 8 (5.23%) Microsoft Certification
3 7 (4.58%) ITIL Foundation Certificate
3 7 (4.58%) MCSE
4 5 (3.27%) CCNA
4 5 (3.27%) CCNP
4 5 (3.27%) Cisco Certification
4 5 (3.27%) MCSA
5 4 (2.61%) ISTQB
5 4 (2.61%) PMI Certification
5 4 (2.61%) PMP
5 4 (2.61%) Security Cleared
6 3 (1.96%) ISTQB Advanced Certification
6 3 (1.96%) MCP
7 2 (1.31%) APMP
7 2 (1.31%) PRINCE2 Certification
7 2 (1.31%) PRINCE2 Practitioner
8 1 (0.65%) CISM
8 1 (0.65%) ISEB Practitioner
Quality Assurance & Compliance
1 31 (20.26%) SLA
2 2 (1.31%) PMO
3 1 (0.65%) Cyber Essentials
3 1 (0.65%) Data Quality
3 1 (0.65%) GDPR
3 1 (0.65%) ISO 9000
3 1 (0.65%) ISO 9001
3 1 (0.65%) ISO/IEC 27001
3 1 (0.65%) PCI DSS
System Software
1 45 (29.41%) Active Directory
2 11 (7.19%) Hyper-V
3 6 (3.92%) VMware Infrastructure
4 5 (3.27%) DFS Replication
4 5 (3.27%) Terminal Services
4 5 (3.27%) XenApp
5 2 (1.31%) Firmware
6 1 (0.65%) Postfix
6 1 (0.65%) Virtual Machines
Systems Management
1 10 (6.54%) Backup Exec
2 5 (3.27%) SCCM
2 5 (3.27%) WSUS
3 3 (1.96%) Nagios
3 3 (1.96%) Single Sign-On
3 3 (1.96%) ZABBIX
4 2 (1.31%) Systems Management Server (SMS)
5 1 (0.65%) HAProxy
5 1 (0.65%) Microsoft Intune
5 1 (0.65%) Puppet
Vendors
1 45 (29.41%) Microsoft
2 17 (11.11%) VMware
3 15 (9.80%) Oracle
4 13 (8.50%) Citrix
5 11 (7.19%) SAP
6 10 (6.54%) Cisco
7 7 (4.58%) Google
8 6 (3.92%) Red Hat
9 5 (3.27%) arcserve
9 5 (3.27%) CA
9 5 (3.27%) Mitel
9 5 (3.27%) Sophos
9 5 (3.27%) Symantec
9 5 (3.27%) Veeam
9 5 (3.27%) Veritas
10 4 (2.61%) Workday
11 3 (1.96%) Meraki
11 3 (1.96%) Rackspace
12 2 (1.31%) IBM
13 1 (0.65%) Avaya