Period
to 17 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > North East
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 16 12 59
Rank change year-on-year -4 +47 -39
Permanent jobs citing ITIL 161 233 67
As % of all permanent IT jobs advertised in the North East 11.83% 15.39% 4.26%
As % of the Processes & Methodologies category 13.58% 18.22% 4.80%
Number of salaries quoted 143 195 54
North East median annual salary £36,500 £42,500 £32,500
Median salary % change year-on-year -14.12% +30.77% +1.56%
10th Percentile £22,550 £23,100 £21,250
90th Percentile £61,500 £64,000 £59,250
England median annual salary £45,000 £44,000 £45,000
% change year-on-year +2.27% -2.22% +5.88%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Permanent vacancies with a requirement for process or methodology skills 1186 1279 1397
As % of all permanent IT jobs advertised in the North East 87.14% 84.48% 88.87%
Number of salaries quoted 1022 1084 1199
North East median annual salary £40,000 £40,000 £40,000
10th Percentile £23,775 £25,750 £25,000
90th Percentile £60,000 £59,625 £57,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

ITIL
Job Vacancy Trend in the North East

Job postings citing ITIL as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for ITIL in the North East

ITIL
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the North East.

Salary trend for ITIL in the North East

ITIL
Salary Histogram in the North East

The salary distribution of IT jobs citing ITIL in the North East over the 6 months to 17 November 2017.

Salary histogram for ITIL in the North East

ITIL
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North East region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear 0 123 £37,500 -6.25% 5
Durham -26 22 £37,500 -16.67% 1
Northumberland -6 4 £55,000 +22.22% 1
Teesside - 1 £27,500 -
ITIL
England

For the 6 months to 17 November 2017, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for ITIL.

1 50 (31.06%) Microsoft
2 48 (29.81%) Windows
3 42 (26.09%) Incident Management
4 37 (22.98%) Service Delivery
4 37 (22.98%) Change Management
5 36 (22.36%) Service Management
5 36 (22.36%) Active Directory
6 32 (19.88%) Microsoft Office
7 31 (19.25%) Office 365
8 30 (18.63%) Finance
8 30 (18.63%) Agile Software Development
9 29 (18.01%) Oracle
10 28 (17.39%) Security Cleared
11 26 (16.15%) Firewall
11 26 (16.15%) VMware
12 25 (15.53%) Linux
13 24 (14.91%) SQL
14 23 (14.29%) WAN
14 23 (14.29%) Citrix
14 23 (14.29%) ITSM
14 23 (14.29%) VMware Infrastructure
14 23 (14.29%) Problem Management
14 23 (14.29%) Microsoft Azure
14 23 (14.29%) Windows Server 2012
15 22 (13.66%) Windows Server 2008
15 22 (13.66%) SQL Server
16 21 (13.04%) LAN
17 20 (12.42%) SLA
17 20 (12.42%) Cisco
17 20 (12.42%) ITIL V3

ITIL
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (10.56%) MS Exchange
2 10 (6.21%) SharePoint
3 8 (4.97%) Exchange Server 2003
4 6 (3.73%) BizTalk Server
5 4 (2.48%) Exchange Server 2010
5 4 (2.48%) Skype for Business
6 3 (1.86%) Apache
6 3 (1.86%) Documentum
6 3 (1.86%) IBM Notes
6 3 (1.86%) IIS
6 3 (1.86%) iPlanet
6 3 (1.86%) JBoss
6 3 (1.86%) Oracle Application Server
6 3 (1.86%) SharePoint Server
6 3 (1.86%) Tomcat
6 3 (1.86%) WebLogic
7 2 (1.24%) CMS
7 2 (1.24%) MQSeries
7 2 (1.24%) OpenStack
7 2 (1.24%) WebLogic Portal
Applications
1 32 (19.88%) Microsoft Office
2 2 (1.24%) Microsoft Project
Business Applications
1 3 (1.86%) assyst
1 3 (1.86%) Oracle Procure-to-Pay
2 1 (0.62%) Oracle EBS
2 1 (0.62%) Oracle ERP
2 1 (0.62%) Oracle Financials
2 1 (0.62%) SAP PM
Cloud Services
1 31 (19.25%) Office 365
2 23 (14.29%) Microsoft Azure
3 12 (7.45%) Amazon AWS
4 8 (4.97%) Azure Active Directory
5 3 (1.86%) Cloud Computing
5 3 (1.86%) GitHub
6 2 (1.24%) G Suite
6 2 (1.24%) IaaS
6 2 (1.24%) PaaS
6 2 (1.24%) SaaS
7 1 (0.62%) OneDrive
Communications & Networking
1 26 (16.15%) Firewall
2 23 (14.29%) WAN
3 21 (13.04%) LAN
4 19 (11.80%) DNS
5 17 (10.56%) TCP/IP
6 15 (9.32%) DHCP
7 13 (8.07%) VoIP
8 12 (7.45%) Wi-Fi
9 11 (6.83%) WLAN
10 10 (6.21%) VLAN
11 9 (5.59%) Internet
11 9 (5.59%) SAN
12 8 (4.97%) Cisco ASA
12 8 (4.97%) SMTP
13 7 (4.35%) SMS
14 6 (3.73%) NAS
14 6 (3.73%) Network Security
15 4 (2.48%) Skype
15 4 (2.48%) VPN
16 3 (1.86%) DMZ
Database & Business Intelligence
1 22 (13.66%) SQL Server
2 10 (6.21%) Oracle Database
3 7 (4.35%) RDBMS
3 7 (4.35%) Relational Database
4 6 (3.73%) Oracle Database 12c
5 4 (2.48%) SQL Server 2008
6 2 (1.24%) SQL Server Reporting Services
7 1 (0.62%) Big Data
7 1 (0.62%) Data Mining
7 1 (0.62%) GIS
7 1 (0.62%) MySQL
7 1 (0.62%) NoSQL
7 1 (0.62%) OLAP
7 1 (0.62%) Oracle Discoverer
7 1 (0.62%) Oracle OLAP
7 1 (0.62%) PostgreSQL
7 1 (0.62%) QlikView
7 1 (0.62%) SQL Server Analysis Services
7 1 (0.62%) SQL Server Integration Services
7 1 (0.62%) SQLPlus
Development Applications
1 9 (5.59%) Selenium
2 8 (4.97%) JIRA
3 6 (3.73%) Cucumber
3 6 (3.73%) SoapUI
4 4 (2.48%) JMeter
4 4 (2.48%) LoadRunner
4 4 (2.48%) Ranorex
4 4 (2.48%) Robot Framework
4 4 (2.48%) Team Foundation Server
4 4 (2.48%) WebDriver
5 3 (1.86%) Git (software)
5 3 (1.86%) Jenkins
5 3 (1.86%) Visual Studio
6 2 (1.24%) SQL Server Management Studio (SSMS)
6 2 (1.24%) Zephyr
7 1 (0.62%) TestDirector
7 1 (0.62%) Toad
General
1 30 (18.63%) Finance
2 11 (6.83%) Banking
3 3 (1.86%) Manufacturing
4 1 (0.62%) Back Office
Job Titles
1 38 (23.60%) Analyst
2 23 (14.29%) Service Analyst
3 21 (13.04%) Service Manager
4 19 (11.80%) Service Desk Analyst
5 15 (9.32%) IT Manager
6 13 (8.07%) ITIL Manager
7 12 (7.45%) Incident Manager
7 12 (7.45%) Technical Support
8 10 (6.21%) Delivery Manager
8 10 (6.21%) Services Delivery Manager
9 9 (5.59%) 3rd Line Engineer
9 9 (5.59%) Applications Support
9 9 (5.59%) Consultant
9 9 (5.59%) IT Services Manager
9 9 (5.59%) Support Analyst
10 8 (4.97%) Architect
10 8 (4.97%) ITIL Service Analyst
11 7 (4.35%) DBA
11 7 (4.35%) Technical Leader
11 7 (4.35%) Technical Manager
Libraries, Frameworks & Software Standards
1 19 (11.80%) Web Services
2 15 (9.32%) Middleware
3 11 (6.83%) JSON
3 11 (6.83%) RESTful
4 8 (4.97%) WAP
5 7 (4.35%) .NET
5 7 (4.35%) SOAP
6 6 (3.73%) Oracle GoldenGate
7 5 (3.11%) HTML
7 5 (3.11%) XML
8 4 (2.48%) ASP.NET
8 4 (2.48%) REST
9 3 (1.86%) .NET Framework
9 3 (1.86%) AngularJS
9 3 (1.86%) J2EE
10 2 (1.24%) Oracle Fusion
10 2 (1.24%) XSLT
11 1 (0.62%) HTML5
11 1 (0.62%) Software Packaging
11 1 (0.62%) WCF
Miscellaneous
1 18 (11.18%) Analytical Skills
2 11 (6.83%) Management Information System
3 10 (6.21%) CMDB
4 8 (4.97%) Clustering
4 8 (4.97%) Public Cloud
5 6 (3.73%) Data Centre
5 6 (3.73%) Virtual Team
6 3 (1.86%) Computer Science
6 3 (1.86%) Greenfield Project
6 3 (1.86%) Life Science
6 3 (1.86%) Replication
6 3 (1.86%) User Experience
7 2 (1.24%) Grid Computing
7 2 (1.24%) Hybrid Cloud
8 1 (0.62%) CESG
8 1 (0.62%) Distributed Denial-of-Service
8 1 (0.62%) Driving Licence
8 1 (0.62%) Fintech
8 1 (0.62%) Private Cloud
8 1 (0.62%) Social Media
Operating Systems
1 48 (29.81%) Windows
2 25 (15.53%) Linux
3 23 (14.29%) Windows Server 2012
4 22 (13.66%) Windows Server 2008
5 13 (8.07%) Windows Server
6 12 (7.45%) Windows XP
7 11 (6.83%) Windows 10
8 8 (4.97%) Unix
9 6 (3.73%) Oracle Linux
9 6 (3.73%) Windows 7
9 6 (3.73%) Windows 8
10 3 (1.86%) AIX
10 3 (1.86%) CentOS
10 3 (1.86%) HPUX
10 3 (1.86%) Solaris
10 3 (1.86%) SUSE
10 3 (1.86%) Ubuntu
11 2 (1.24%) Windows Server 2003
Processes & Methodologies
1 42 (26.09%) Incident Management
2 37 (22.98%) Change Management
2 37 (22.98%) Service Delivery
3 36 (22.36%) Service Management
4 30 (18.63%) Agile Software Development
5 23 (14.29%) ITSM
5 23 (14.29%) Problem Management
6 20 (12.42%) ITIL V3
7 17 (10.56%) PRINCE2
7 17 (10.56%) Project Management
8 16 (9.94%) Root Cause Analysis
9 15 (9.32%) Capacity Planning
10 14 (8.70%) High Availability
11 13 (8.07%) Project Planning
11 13 (8.07%) Stakeholder Management
12 12 (7.45%) ERP
12 12 (7.45%) Mentoring
13 11 (6.83%) DevOps
13 11 (6.83%) Identity Access Management
13 11 (6.83%) Test Automation
Programming Languages
1 24 (14.91%) SQL
2 14 (8.70%) PowerShell
3 6 (3.73%) Java
3 6 (3.73%) Shell Script
4 4 (2.48%) C#
4 4 (2.48%) Ruby
5 3 (1.86%) Bash Shell
5 3 (1.86%) C-shell
5 3 (1.86%) Korn
5 3 (1.86%) Perl
5 3 (1.86%) Python
5 3 (1.86%) T-SQL
6 2 (1.24%) JavaScript
7 1 (0.62%) C++
7 1 (0.62%) PL/SQL
Qualifications
1 28 (17.39%) Security Cleared
2 16 (9.94%) ITIL Foundation Certificate
3 14 (8.70%) SC Cleared
4 12 (7.45%) ITIL Certification
5 10 (6.21%) Degree
6 9 (5.59%) Cisco Certification
7 8 (4.97%) Microsoft Certification
8 7 (4.35%) DV Cleared
9 6 (3.73%) CCNP
9 6 (3.73%) MCP
9 6 (3.73%) Oracle Certification
10 5 (3.11%) CCNA
10 5 (3.11%) CISSP
11 4 (2.48%) CEH
11 4 (2.48%) GCIH
11 4 (2.48%) GSEC
11 4 (2.48%) ISTQB
11 4 (2.48%) ISTQB Advanced Certification
12 3 (1.86%) A+ Certification
12 3 (1.86%) HND
Quality Assurance & Compliance
1 20 (12.42%) SLA
2 4 (2.48%) ISO/IEC 27001
3 2 (1.24%) Data Quality
3 2 (1.24%) QA
4 1 (0.62%) COBIT
4 1 (0.62%) GDPR
4 1 (0.62%) ISO 9001
4 1 (0.62%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 36 (22.36%) Active Directory
2 23 (14.29%) VMware Infrastructure
3 17 (10.56%) XenApp
4 15 (9.32%) Hyper-V
5 8 (4.97%) DFS Replication
5 8 (4.97%) Oracle RAC
6 6 (3.73%) vSphere
7 3 (1.86%) Citrix Presentation Server
7 3 (1.86%) KVM
7 3 (1.86%) Veritas Volume Manager
8 2 (1.24%) Samba
9 1 (0.62%) Terminal Services
9 1 (0.62%) VMware ESXi
Systems Management
1 8 (4.97%) WSUS
2 7 (4.35%) Backup Exec
3 6 (3.73%) Data Guard
3 6 (3.73%) Oracle Enterprise Manager
4 5 (3.11%) ZABBIX
5 4 (2.48%) Nagios
5 4 (2.48%) Systems Management Server (SMS)
6 3 (1.86%) Puppet
7 2 (1.24%) OpenView
8 1 (0.62%) AirWatch
8 1 (0.62%) FortiGate
8 1 (0.62%) HP Quality Center
8 1 (0.62%) Microsoft Intune
8 1 (0.62%) SCCM
Vendors
1 50 (31.06%) Microsoft
2 29 (18.01%) Oracle
3 26 (16.15%) VMware
4 23 (14.29%) Citrix
5 20 (12.42%) Cisco
6 16 (9.94%) Sun
7 10 (6.21%) SAP
8 9 (5.59%) Veritas
9 7 (4.35%) Splunk
9 7 (4.35%) Workday
10 6 (3.73%) arcserve
10 6 (3.73%) CA
10 6 (3.73%) Red Hat
10 6 (3.73%) Sophos
10 6 (3.73%) Symantec
10 6 (3.73%) Veeam
11 5 (3.11%) HP
12 3 (1.86%) Lotus
12 3 (1.86%) PlateSpin
12 3 (1.86%) Remedy