Period
to 20 July 2018

The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 20 July 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > North East
6 months to
20 Jul 2018
Same period 2017 Same period 2016
Rank 34 27 12
Rank change year-on-year -7 -15 +38
Permanent jobs citing ITIL 121 97 244
As % of all permanent IT jobs advertised in the North East 7.21% 8.01% 15.99%
As % of the Processes & Methodologies category 7.88% 8.76% 18.35%
Number of salaries quoted 126 87 211
North East median annual salary £37,500 £37,500 £41,500
Median salary % change year-on-year - -9.64% +22.06%
10th Percentile £20,750 £20,650 £25,750
90th Percentile £50,000 £53,000 £71,250
England median annual salary £45,000 £45,000 £45,000

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Permanent vacancies with a requirement for process or methodology skills 1,535 1,107 1,330
As % of all permanent IT jobs advertised in the North East 91.48% 91.41% 87.16%
Number of salaries quoted 1,262 976 1,158
North East median annual salary £40,000 £37,500 £37,953
Median salary % change year-on-year +6.67% -1.19% +1.21%
10th Percentile £22,750 £22,750 £23,500
90th Percentile £61,150 £55,000 £63,750
England median annual salary £50,000 £50,000 £50,000

ITIL
Job Vacancy Trend in the North East

Job postings citing ITIL as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for ITIL in the North East

ITIL
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the North East.

Salary trend for ITIL in the North East

ITIL
Salary Histogram in the North East

The salary distribution of IT jobs citing ITIL in the North East over the 6 months to 20 July 2018.

Salary histogram for ITIL in the North East

ITIL
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North East region over the 6 months to 20 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -4 99 £40,000 +6.67% 15
Durham +12 18 £31,500 -23.17% 2
ITIL
England

For the 6 months to 20 July 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region with a requirement for ITIL.

1 38 (31.40%) Service Management
2 37 (30.58%) Finance
2 37 (30.58%) Windows
3 36 (29.75%) SLA
4 30 (24.79%) ITIL Certification
5 29 (23.97%) Microsoft
5 29 (23.97%) Banking
6 26 (21.49%) Active Directory
7 18 (14.88%) Change Management
7 18 (14.88%) Microsoft Office
7 18 (14.88%) Oracle
8 16 (13.22%) SAP
8 16 (13.22%) Linux
8 16 (13.22%) ERP
8 16 (13.22%) Service Delivery
8 16 (13.22%) Stakeholder Management
9 14 (11.57%) Problem Management
9 14 (11.57%) Analytical Skills
10 13 (10.74%) ITIL Foundation Certificate
10 13 (10.74%) Office 365
10 13 (10.74%) Incident Management
11 12 (9.92%) Configuration Management
11 12 (9.92%) Windows 7
11 12 (9.92%) Windows Server
12 11 (9.09%) Microsoft Azure
13 10 (8.26%) Windows Server 2008
13 10 (8.26%) VMware
14 9 (7.44%) ITSM
14 9 (7.44%) LAN
14 9 (7.44%) WAN

ITIL
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (4.13%) Apache
2 3 (2.48%) IIS
2 3 (2.48%) MS Exchange
2 3 (2.48%) Skype for Business
3 2 (1.65%) SharePoint
3 2 (1.65%) Tomcat
4 1 (0.83%) BizTalk Server
4 1 (0.83%) IBM Notes
4 1 (0.83%) JBoss
4 1 (0.83%) nginx
4 1 (0.83%) SharePoint Server
4 1 (0.83%) Site Server
4 1 (0.83%) WebLogic
4 1 (0.83%) WebSphere
Applications
1 18 (14.88%) Microsoft Office
2 3 (2.48%) Microsoft Excel
3 1 (0.83%) AutoCAD
3 1 (0.83%) Microsoft PowerPoint
Business Applications
1 1 (0.83%) SAP ERP
1 1 (0.83%) Siebel CRM
Cloud Services
1 13 (10.74%) Office 365
2 11 (9.09%) Microsoft Azure
3 9 (7.44%) Amazon AWS
4 2 (1.65%) Amazon EC2
4 2 (1.65%) Amazon S3
4 2 (1.65%) G Suite
5 1 (0.83%) Amazon CloudWatch
5 1 (0.83%) AWS CloudFormation
5 1 (0.83%) Azure Active Directory
5 1 (0.83%) Route 53
5 1 (0.83%) Tricentis Tosca
5 1 (0.83%) Virtual Private Cloud
Communications & Networking
1 9 (7.44%) LAN
1 9 (7.44%) WAN
2 8 (6.61%) Firewall
2 8 (6.61%) Skype
3 7 (5.79%) VoIP
4 6 (4.96%) Wi-Fi
5 4 (3.31%) SAN
6 3 (2.48%) Broadband
6 3 (2.48%) DHCP
6 3 (2.48%) DNS
6 3 (2.48%) Internet
6 3 (2.48%) PBX
7 2 (1.65%) SMS
7 2 (1.65%) VLAN
8 1 (0.83%) Network Security
Database & Business Intelligence
1 7 (5.79%) MySQL
1 7 (5.79%) SQL Server
2 3 (2.48%) Oracle Database
2 3 (2.48%) Relational Database
2 3 (2.48%) SQL Server 2008
3 2 (1.65%) Oracle Reports
3 2 (1.65%) PostgreSQL
3 2 (1.65%) RDBMS
3 2 (1.65%) SQL Server 2014
3 2 (1.65%) SQL Server Reporting Services
3 2 (1.65%) SQLPlus
4 1 (0.83%) Azure SQL Database
4 1 (0.83%) BusinessObjects
4 1 (0.83%) Data Warehouse
Development Applications
1 3 (2.48%) JIRA
2 2 (1.65%) SQL Server Management Studio (SSMS)
2 2 (1.65%) Team Foundation Server
2 2 (1.65%) Toad
3 1 (0.83%) Git (software)
3 1 (0.83%) GitLab
3 1 (0.83%) Jenkins
3 1 (0.83%) Maven
3 1 (0.83%) Selenium
3 1 (0.83%) Sonatype Nexus
3 1 (0.83%) Vagrant
3 1 (0.83%) Visual Studio
General
1 37 (30.58%) Finance
2 29 (23.97%) Banking
3 9 (7.44%) Marketing
4 8 (6.61%) Legal
5 7 (5.79%) Back Office
5 7 (5.79%) Retail
6 6 (4.96%) Manufacturing
7 5 (4.13%) Publishing
8 2 (1.65%) Advertising
8 2 (1.65%) Telecoms
9 1 (0.83%) Law
Job Titles
1 31 (25.62%) Analyst
2 22 (18.18%) IT Manager
2 22 (18.18%) Service Manager
3 16 (13.22%) Service Analyst
3 16 (13.22%) Service Desk Analyst
4 13 (10.74%) Applications Support
4 13 (10.74%) Support Analyst
5 12 (9.92%) Service Desk Manager
6 10 (8.26%) 2nd Line Support
6 10 (8.26%) Technical Support
7 9 (7.44%) Technical Analyst
8 8 (6.61%) Applications Support Analyst
8 8 (6.61%) IT Analyst
9 7 (5.79%) Delivery Manager
9 7 (5.79%) IT Support
9 7 (5.79%) Service Desk Support
9 7 (5.79%) Service Desk Support Analyst
9 7 (5.79%) Services Delivery Manager
9 7 (5.79%) Technical Support Analyst
9 7 (5.79%) Vendor Manager
Libraries, Frameworks & Software Standards
1 6 (4.96%) Middleware
2 5 (4.13%) LAMP
3 4 (3.31%) .NET
3 4 (3.31%) RESTful
3 4 (3.31%) Web Services
4 2 (1.65%) HTML
5 1 (0.83%) .NET Framework
5 1 (0.83%) ActiveMQ
5 1 (0.83%) Apache Wicket
5 1 (0.83%) ASP.NET
5 1 (0.83%) COM
5 1 (0.83%) Elastic Stack
5 1 (0.83%) GWT
5 1 (0.83%) HTML5
5 1 (0.83%) IBM Integration Bus
5 1 (0.83%) JSF
5 1 (0.83%) JSON
5 1 (0.83%) Ruby on Rails
5 1 (0.83%) SOAP
5 1 (0.83%) XML
Miscellaneous
1 14 (11.57%) Analytical Skills
2 8 (6.61%) Greenfield Project
3 5 (4.13%) User Experience
4 4 (3.31%) Public Cloud
5 2 (1.65%) CMDB
5 2 (1.65%) Data Centre
5 2 (1.65%) Self-Motivation
5 2 (1.65%) Virtual Team
6 1 (0.83%) Client/Server
6 1 (0.83%) Computer Science
6 1 (0.83%) Driving Licence
6 1 (0.83%) Fintech
6 1 (0.83%) Management Information System
6 1 (0.83%) NHS
6 1 (0.83%) Private Cloud
Operating Systems
1 37 (30.58%) Windows
2 16 (13.22%) Linux
3 12 (9.92%) Windows 7
3 12 (9.92%) Windows Server
4 10 (8.26%) Windows Server 2008
5 9 (7.44%) Windows 10
6 7 (5.79%) Unix
7 6 (4.96%) Windows Server 2012
8 5 (4.13%) Windows XP
9 1 (0.83%) CentOS
9 1 (0.83%) Debian
9 1 (0.83%) Red Hat Enterprise Linux
9 1 (0.83%) Ubuntu
9 1 (0.83%) Windows 8
9 1 (0.83%) Windows Server 2003
Processes & Methodologies
1 38 (31.40%) Service Management
2 18 (14.88%) Change Management
3 16 (13.22%) ERP
3 16 (13.22%) Service Delivery
3 16 (13.22%) Stakeholder Management
4 14 (11.57%) Problem Management
5 13 (10.74%) Incident Management
6 12 (9.92%) Configuration Management
7 9 (7.44%) Agile Software Development
7 9 (7.44%) Business Intelligence
7 9 (7.44%) Business Transformation
7 9 (7.44%) ITSM
7 9 (7.44%) Problem-Solving
8 8 (6.61%) Contract Management
8 8 (6.61%) PRINCE2
8 8 (6.61%) Stakeholder Engagement
9 7 (5.79%) DevOps
9 7 (5.79%) Mentoring
9 7 (5.79%) Project Management
9 7 (5.79%) SDLC
Programming Languages
1 9 (7.44%) SQL
2 6 (4.96%) Java
2 6 (4.96%) PHP
3 5 (4.13%) PowerShell
4 3 (2.48%) Shell Script
5 2 (1.65%) Python
5 2 (1.65%) Ruby
6 1 (0.83%) C#
6 1 (0.83%) C++
6 1 (0.83%) JavaScript
6 1 (0.83%) Jython
6 1 (0.83%) T-SQL
Qualifications
1 30 (24.79%) ITIL Certification
2 13 (10.74%) ITIL Foundation Certificate
3 4 (3.31%) Microsoft Certification
4 3 (2.48%) Degree
4 3 (2.48%) MCSE
4 3 (2.48%) PMI Certification
4 3 (2.48%) PMP
5 2 (1.65%) BPSS Clearance
5 2 (1.65%) MCP
5 2 (1.65%) PRINCE2 Certification
5 2 (1.65%) Security Cleared
6 1 (0.83%) A+ Certification
6 1 (0.83%) BC Cleared
6 1 (0.83%) CCNA
6 1 (0.83%) Cisco Certification
6 1 (0.83%) DBS Check
6 1 (0.83%) ISTQB
6 1 (0.83%) MCDST
6 1 (0.83%) SC Cleared
Quality Assurance & Compliance
1 36 (29.75%) SLA
2 1 (0.83%) Disclosure Scotland
2 1 (0.83%) GDPR
2 1 (0.83%) ISO/IEC 20000
2 1 (0.83%) ISO/IEC 27001
2 1 (0.83%) QA
System Software
1 26 (21.49%) Active Directory
2 5 (4.13%) Hyper-V
3 3 (2.48%) Firmware
4 2 (1.65%) VMware Infrastructure
5 1 (0.83%) Docker
5 1 (0.83%) Postfix
5 1 (0.83%) Terminal Server
5 1 (0.83%) Virtual Machines
Systems Management
1 3 (2.48%) Ansible
2 2 (1.65%) Nagios
2 2 (1.65%) Puppet
2 2 (1.65%) ZABBIX
3 1 (0.83%) HAProxy
3 1 (0.83%) Opscode Chef
3 1 (0.83%) Systems Management Server (SMS)
3 1 (0.83%) Terraform
Vendors
1 29 (23.97%) Microsoft
2 18 (14.88%) Oracle
3 16 (13.22%) SAP
4 10 (8.26%) VMware
5 9 (7.44%) Workday
6 8 (6.61%) Cisco
7 5 (4.13%) Citrix
8 4 (3.31%) Mitel
8 4 (3.31%) Sun
9 3 (2.48%) Google
9 3 (2.48%) Salesforce.com
10 2 (1.65%) Meraki
10 2 (1.65%) Rackspace
11 1 (0.83%) AppDynamics
11 1 (0.83%) Dynatrace
11 1 (0.83%) Informatica
11 1 (0.83%) Lotus
11 1 (0.83%) MuleSoft
11 1 (0.83%) RedGate
11 1 (0.83%) Splunk