Period
to 20 January 2018

The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 20 January 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > North East
6 months to
20 Jan 2018
Same period 2017 Same period 2016
Rank 16 12 64
Rank change year-on-year -4 +52 -45
Permanent jobs citing ITIL 178 199 59
As % of all permanent IT jobs advertised in the North East 11.35% 14.87% 4.36%
As % of the Processes & Methodologies category 12.98% 17.49% 4.88%
Number of salaries quoted 161 156 48
North East median annual salary £36,500 £36,250 £33,750
Median salary % change year-on-year +0.69% +7.41% -3.57%
10th Percentile £23,250 £20,750 £20,725
90th Percentile £58,750 £53,750 £67,875
England median annual salary £45,000 £43,500 £43,596
% change year-on-year +3.45% -0.22% +2.58%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Permanent vacancies with a requirement for process or methodology skills 1,371 1,138 1,210
As % of all permanent IT jobs advertised in the North East 87.44% 85.05% 89.43%
Number of salaries quoted 1,197 951 1,060
North East median annual salary £40,000 £37,500 £37,500
Median salary % change year-on-year +6.67% - -
10th Percentile £24,000 £22,500 £24,500
90th Percentile £63,000 £57,500 £58,750
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

ITIL
Job Vacancy Trend in the North East

Job postings citing ITIL as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for ITIL in the North East

ITIL
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the North East.

Salary trend for ITIL in the North East

ITIL
Salary Histogram in the North East

The salary distribution of IT jobs citing ITIL in the North East over the 6 months to 20 January 2018.

Salary histogram for ITIL in the North East

ITIL
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North East region over the 6 months to 20 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -5 132 £35,000 -3.45% 36
Durham -22 26 £37,500 -11.76% 8
Northumberland -4 9 £55,000 +100.00%
Teesside - 1 £27,500 -
ITIL
England

For the 6 months to 20 January 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for ITIL.

1 60 (33.71%) Microsoft
2 58 (32.58%) Windows
3 52 (29.21%) Change Management
4 47 (26.40%) Active Directory
5 46 (25.84%) Incident Management
6 44 (24.72%) Service Delivery
7 42 (23.60%) Service Management
8 37 (20.79%) Office 365
9 36 (20.22%) Microsoft Office
9 36 (20.22%) Finance
10 32 (17.98%) Microsoft Azure
11 31 (17.42%) Problem Management
11 31 (17.42%) ITSM
12 30 (16.85%) Agile Software Development
12 30 (16.85%) Windows Server 2012
13 29 (16.29%) Linux
14 28 (15.73%) ITIL V3
15 27 (15.17%) Windows Server 2008
15 27 (15.17%) VMware
16 26 (14.61%) WAN
16 26 (14.61%) Web Services
16 26 (14.61%) SLA
16 26 (14.61%) Windows Server
17 25 (14.04%) MS Exchange
18 24 (13.48%) DNS
18 24 (13.48%) Citrix
19 23 (12.92%) LAN
19 23 (12.92%) SQL
19 23 (12.92%) SQL Server
19 23 (12.92%) Security Cleared

ITIL
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (14.04%) MS Exchange
2 10 (5.62%) SharePoint
3 9 (5.06%) Exchange Server 2003
4 6 (3.37%) BizTalk Server
5 4 (2.25%) Skype for Business
6 3 (1.69%) Documentum
6 3 (1.69%) Exchange Server 2010
6 3 (1.69%) SharePoint Server
7 2 (1.12%) Apache
7 2 (1.12%) CMS
7 2 (1.12%) iPlanet
7 2 (1.12%) JBoss
7 2 (1.12%) MQSeries
7 2 (1.12%) OpenStack
7 2 (1.12%) Oracle Application Server
7 2 (1.12%) Tomcat
7 2 (1.12%) WebLogic
7 2 (1.12%) WebLogic Portal
8 1 (0.56%) Exchange Server 2007
8 1 (0.56%) IBM Notes
Applications
1 36 (20.22%) Microsoft Office
2 2 (1.12%) Microsoft Project
Business Applications
1 3 (1.69%) assyst
2 2 (1.12%) Oracle ERP
2 2 (1.12%) Oracle Procure-to-Pay
3 1 (0.56%) Oracle EBS
3 1 (0.56%) Oracle Financials
3 1 (0.56%) SAP ERP
3 1 (0.56%) SAP PM
Cloud Services
1 37 (20.79%) Office 365
2 32 (17.98%) Microsoft Azure
3 19 (10.67%) Amazon AWS
4 9 (5.06%) Azure Active Directory
5 5 (2.81%) G Suite
6 4 (2.25%) Cloud Computing
7 3 (1.69%) GitHub
8 2 (1.12%) IaaS
8 2 (1.12%) OneDrive
8 2 (1.12%) PaaS
8 2 (1.12%) SaaS
9 1 (0.56%) AWS CloudFormation
Communications & Networking
1 26 (14.61%) WAN
2 24 (13.48%) DNS
3 23 (12.92%) LAN
4 22 (12.36%) Firewall
5 21 (11.80%) DHCP
6 17 (9.55%) TCP/IP
6 17 (9.55%) VLAN
7 13 (7.30%) VoIP
7 13 (7.30%) Wi-Fi
8 10 (5.62%) WLAN
9 9 (5.06%) SAN
9 9 (5.06%) SMS
9 9 (5.06%) SMTP
10 8 (4.49%) Intranet
11 7 (3.93%) Cisco ASA
11 7 (3.93%) NAS
11 7 (3.93%) VPN
12 4 (2.25%) DMZ
12 4 (2.25%) Network Security
12 4 (2.25%) Skype
Database & Business Intelligence
1 23 (12.92%) SQL Server
2 5 (2.81%) MySQL
2 5 (2.81%) Oracle Database
2 5 (2.81%) SQL Server 2008
3 4 (2.25%) SQL Server Reporting Services
4 3 (1.69%) PostgreSQL
5 2 (1.12%) Oracle Database 12c
5 2 (1.12%) RDBMS
5 2 (1.12%) Relational Database
6 1 (0.56%) Amazon RDS
6 1 (0.56%) Big Data
6 1 (0.56%) Data Warehouse
6 1 (0.56%) Geospatial Data
6 1 (0.56%) NoSQL
6 1 (0.56%) OLAP
6 1 (0.56%) Oracle OLAP
6 1 (0.56%) Oracle Reports
6 1 (0.56%) SQL Server 2014
6 1 (0.56%) SQL Server Analysis Services
6 1 (0.56%) SQL Server Integration Services
Development Applications
1 9 (5.06%) Selenium
2 6 (3.37%) Cucumber
2 6 (3.37%) SoapUI
3 5 (2.81%) JIRA
3 5 (2.81%) Team Foundation Server
4 4 (2.25%) JMeter
4 4 (2.25%) LoadRunner
4 4 (2.25%) Ranorex
4 4 (2.25%) Robot Framework
4 4 (2.25%) WebDriver
5 3 (1.69%) Git (software)
5 3 (1.69%) Jenkins
5 3 (1.69%) Visual Studio
6 2 (1.12%) Zephyr
7 1 (0.56%) SQL Server Management Studio (SSMS)
7 1 (0.56%) TestDirector
General
1 36 (20.22%) Finance
2 18 (10.11%) Banking
3 3 (1.69%) Retail
3 3 (1.69%) Telecoms
4 1 (0.56%) Law
4 1 (0.56%) Manufacturing
4 1 (0.56%) Marketing
Job Titles
1 38 (21.35%) Analyst
2 27 (15.17%) Service Manager
3 22 (12.36%) Service Analyst
4 20 (11.24%) IT Manager
5 17 (9.55%) Delivery Manager
5 17 (9.55%) Service Desk Analyst
5 17 (9.55%) Services Delivery Manager
5 17 (9.55%) Technical Support
6 15 (8.43%) 3rd Line Engineer
7 12 (6.74%) Incident Manager
8 11 (6.18%) Applications Support
8 11 (6.18%) ITIL Manager
9 10 (5.62%) Consultant
9 10 (5.62%) IT Services Manager
9 10 (5.62%) Support Analyst
10 9 (5.06%) Infrastructure Engineer
10 9 (5.06%) Technical Leader
11 8 (4.49%) Applications Support Analyst
11 8 (4.49%) Global Services Delivery Manager
11 8 (4.49%) ITIL Service Manager
Libraries, Frameworks & Software Standards
1 26 (14.61%) Web Services
2 21 (11.80%) Middleware
3 17 (9.55%) RESTful
4 15 (8.43%) JSON
5 9 (5.06%) WAP
6 7 (3.93%) .NET
7 5 (2.81%) ASP.NET
7 5 (2.81%) Software Packaging
8 4 (2.25%) REST
8 4 (2.25%) SOAP
9 3 (1.69%) .NET Framework
9 3 (1.69%) AngularJS
10 2 (1.12%) HTML
10 2 (1.12%) J2EE
10 2 (1.12%) LDAP
10 2 (1.12%) Oracle Fusion
10 2 (1.12%) Oracle GoldenGate
10 2 (1.12%) WCF
10 2 (1.12%) XML
10 2 (1.12%) XSLT
Miscellaneous
1 22 (12.36%) Analytical Skills
2 12 (6.74%) CMDB
3 11 (6.18%) Management Information System
4 10 (5.62%) Clustering
5 9 (5.06%) Public Cloud
6 8 (4.49%) Computer Science
7 5 (2.81%) Data Centre
7 5 (2.81%) Greenfield Project
8 4 (2.25%) Replication
9 3 (1.69%) User Experience
10 2 (1.12%) Grid Computing
10 2 (1.12%) Hybrid Cloud
10 2 (1.12%) Virtual Team
11 1 (0.56%) CESG
11 1 (0.56%) Distributed Denial-of-Service
11 1 (0.56%) Freedom of Information
11 1 (0.56%) Learning Management System
11 1 (0.56%) NHS
11 1 (0.56%) Private Cloud
11 1 (0.56%) Social Media
Operating Systems
1 58 (32.58%) Windows
2 30 (16.85%) Windows Server 2012
3 29 (16.29%) Linux
4 27 (15.17%) Windows Server 2008
5 26 (14.61%) Windows Server
6 15 (8.43%) Windows 10
7 12 (6.74%) Windows XP
8 9 (5.06%) Windows 7
9 6 (3.37%) Windows Server 2003
10 4 (2.25%) CentOS
10 4 (2.25%) Ubuntu
10 4 (2.25%) Unix
11 3 (1.69%) Windows 8
12 2 (1.12%) AIX
12 2 (1.12%) HPUX
12 2 (1.12%) Oracle Linux
12 2 (1.12%) Solaris
12 2 (1.12%) SUSE
13 1 (0.56%) Apple iOS
13 1 (0.56%) Windows 2000
Processes & Methodologies
1 52 (29.21%) Change Management
2 46 (25.84%) Incident Management
3 44 (24.72%) Service Delivery
4 42 (23.60%) Service Management
5 31 (17.42%) ITSM
5 31 (17.42%) Problem Management
6 30 (16.85%) Agile Software Development
7 28 (15.73%) ITIL V3
8 20 (11.24%) High Availability
8 20 (11.24%) Stakeholder Management
9 19 (10.67%) Root Cause Analysis
10 17 (9.55%) Identity Access Management
10 17 (9.55%) PRINCE2
11 13 (7.30%) ERP
12 12 (6.74%) Change Control
12 12 (6.74%) Project Management
12 12 (6.74%) Technical Architecture
13 11 (6.18%) Capacity Planning
13 11 (6.18%) Test Automation
13 11 (6.18%) Waterfall
Programming Languages
1 23 (12.92%) SQL
2 20 (11.24%) PowerShell
3 4 (2.25%) C#
3 4 (2.25%) Ruby
4 3 (1.69%) Java
4 3 (1.69%) Shell Script
5 2 (1.12%) Bash Shell
5 2 (1.12%) C-shell
5 2 (1.12%) JavaScript
5 2 (1.12%) Korn
5 2 (1.12%) Perl
6 1 (0.56%) C++
6 1 (0.56%) Python
6 1 (0.56%) RPG
6 1 (0.56%) RPG III
6 1 (0.56%) RPG IV
Qualifications
1 23 (12.92%) Security Cleared
2 22 (12.36%) ITIL Certification
3 16 (8.99%) ITIL Foundation Certificate
4 13 (7.30%) SC Cleared
5 12 (6.74%) Degree
6 9 (5.06%) Microsoft Certification
7 8 (4.49%) Cisco Certification
8 7 (3.93%) CCNA
8 7 (3.93%) DV Cleared
9 6 (3.37%) CCNP
9 6 (3.37%) CISSP
10 5 (2.81%) MCP
10 5 (2.81%) MCSA
10 5 (2.81%) MCSE
11 4 (2.25%) CEH
11 4 (2.25%) GCIH
11 4 (2.25%) GSEC
11 4 (2.25%) ISTQB
11 4 (2.25%) ISTQB Advanced Certification
12 3 (1.69%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 26 (14.61%) SLA
2 2 (1.12%) Data Quality
2 2 (1.12%) GDPR
2 2 (1.12%) ISO/IEC 27001
2 2 (1.12%) PMO
2 2 (1.12%) QA
3 1 (0.56%) COBIT
3 1 (0.56%) Cyber Essentials
3 1 (0.56%) ISO 9000
3 1 (0.56%) ISO 9001
3 1 (0.56%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
3 1 (0.56%) PCI DSS
System Software
1 47 (26.40%) Active Directory
2 20 (11.24%) VMware Infrastructure
3 17 (9.55%) Hyper-V
4 15 (8.43%) XenApp
5 9 (5.06%) DFS Replication
6 6 (3.37%) vSphere
7 5 (2.81%) Terminal Services
8 4 (2.25%) Oracle RAC
9 2 (1.12%) KVM
9 2 (1.12%) Samba
9 2 (1.12%) Veritas Volume Manager
10 1 (0.56%) Virtual Machines
Systems Management
1 12 (6.74%) Backup Exec
2 9 (5.06%) WSUS
3 7 (3.93%) ZABBIX
4 5 (2.81%) SCCM
5 4 (2.25%) Puppet
5 4 (2.25%) Systems Management Server (SMS)
6 3 (1.69%) Nagios
7 2 (1.12%) Data Guard
7 2 (1.12%) OpenView
7 2 (1.12%) Oracle Enterprise Manager
8 1 (0.56%) AirWatch
8 1 (0.56%) HP Quality Center
8 1 (0.56%) Microsoft Intune
Vendors
1 60 (33.71%) Microsoft
2 27 (15.17%) VMware
3 24 (13.48%) Citrix
4 21 (11.80%) Oracle
5 15 (8.43%) Sun
6 12 (6.74%) Cisco
6 12 (6.74%) SAP
7 9 (5.06%) Veritas
8 8 (4.49%) Workday
9 7 (3.93%) arcserve
9 7 (3.93%) CA
9 7 (3.93%) Red Hat
9 7 (3.93%) Sophos
9 7 (3.93%) Symantec
9 7 (3.93%) Veeam
10 5 (2.81%) Google
10 5 (2.81%) HP
11 4 (2.25%) Splunk
12 3 (1.69%) Pega
12 3 (1.69%) Rackspace