Period
to 26 May 2020

The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 26 May 2020 with a comparison to the same period in the previous 2 years.

ITIL
England > North East
6 months to
26 May 2020
Same period 2019 Same period 2018
Rank 22 16 34
Rank change year-on-year -6 +18 -14
Permanent jobs citing ITIL 92 167 135
As % of all permanent jobs advertised in the North East 8.43% 12.94% 7.70%
As % of the Processes & Methodologies category 9.08% 13.95% 8.33%
Number of salaries quoted 66 118 144
Median annual salary £35,000 £34,652 £40,000
Median salary % change year-on-year +1.00% -13.37% +9.59%
10th Percentile £21,250 £23,500 £20,750
90th Percentile £47,500 £53,100 £50,000
England median annual salary £49,000 £45,000 £45,000
% change year-on-year +8.89% - +2.27%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Permanent vacancies with a requirement for process or methodology skills 1,013 1,197 1,621
As % of all permanent IT jobs advertised in the North East 92.85% 92.72% 92.47%
Number of salaries quoted 732 903 1,366
Median annual salary £41,500 £40,000 £40,000
Median salary % change year-on-year +3.75% - +12.12%
10th Percentile £24,750 £25,750 £22,625
90th Percentile £62,500 £63,750 £62,500
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

ITIL
Job Vacancy Trend in the North East

Job postings citing ITIL as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for ITIL in the North East

ITIL
Salary Trend in the North East

3-month moving average salary quoted in jobs citing ITIL in the North East.

Salary trend for ITIL in the North East

ITIL
Salary Histogram in the North East

Salary distribution for jobs citing ITIL in the North East over the 6 months to 26 May 2020.

Salary histogram for ITIL in the North East

ITIL
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North East region over the 6 months to 26 May 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -11 62 £39,500 +21.54% 4
Durham +2 29 £35,000 -4.11% 4
Northumberland - 1 - -
ITIL
England

For the 6 months to 26 May 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region with a requirement for ITIL.

1 26 (28.26%) Service Management
2 24 (26.09%) Service Delivery
2 24 (26.09%) Finance
3 22 (23.91%) ITIL Certification
4 21 (22.83%) Windows
5 19 (20.65%) Degree
6 17 (18.48%) Microsoft
7 16 (17.39%) Active Directory
7 16 (17.39%) Windows Server
8 15 (16.30%) Linux
8 15 (16.30%) Office 365
9 14 (15.22%) Agile Software Development
10 13 (14.13%) Wealth Management
10 13 (14.13%) SSL
10 13 (14.13%) SLA
10 13 (14.13%) ITSM
10 13 (14.13%) Infrastructure Engineering
11 12 (13.04%) Windows Server 2016
11 12 (13.04%) Data Centre
12 10 (10.87%) VMware
12 10 (10.87%) Project Management
12 10 (10.87%) Citrix
12 10 (10.87%) SQL
13 9 (9.78%) Azure
13 9 (9.78%) Unix
13 9 (9.78%) Cisco
13 9 (9.78%) Change Management
13 9 (9.78%) Virtual Servers
14 8 (8.70%) Problem-Solving
14 8 (8.70%) Management Information System

ITIL
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (6.52%) Apache
1 6 (6.52%) IIS
2 3 (3.26%) SharePoint
3 2 (2.17%) MS Exchange
Applications
1 7 (7.61%) Microsoft Excel
1 7 (7.61%) Microsoft Office
2 3 (3.26%) Microsoft Project
Business Applications
1 1 (1.09%) Oracle Applications
Cloud Services
1 15 (16.30%) Office 365
2 9 (9.78%) Azure
3 7 (7.61%) SaaS
4 5 (5.43%) AWS
5 2 (2.17%) IaaS
5 2 (2.17%) PaaS
6 1 (1.09%) Power Platform
Communications & Networking
1 13 (14.13%) SSL
2 8 (8.70%) LAN
2 8 (8.70%) SAN
2 8 (8.70%) WAN
3 7 (7.61%) DHCP
3 7 (7.61%) DNS
3 7 (7.61%) Firewall
3 7 (7.61%) MPLS
4 6 (6.52%) Remote Desktop
5 5 (5.43%) 3G
5 5 (5.43%) BGP
5 5 (5.43%) DDNS
5 5 (5.43%) DSL
5 5 (5.43%) IPsec
5 5 (5.43%) Junos
5 5 (5.43%) OSPF
5 5 (5.43%) TACACS
5 5 (5.43%) Unified Communications
5 5 (5.43%) Wi-Fi
5 5 (5.43%) Wireless
Database & Business Intelligence
1 5 (5.43%) SQL Server
2 1 (1.09%) Big Data
2 1 (1.09%) Data Warehouse
2 1 (1.09%) Power BI
2 1 (1.09%) Relational Database
2 1 (1.09%) SQL Server 2017
2 1 (1.09%) SQL Server Analysis Services
2 1 (1.09%) SQL Server Integration Services
2 1 (1.09%) SQL Server Reporting Services
Development Applications
1 5 (5.43%) Cucumber
1 5 (5.43%) Gatling
1 5 (5.43%) HP UFT
1 5 (5.43%) JMeter
1 5 (5.43%) Selenium
2 3 (3.26%) JIRA
3 2 (2.17%) SQL Server Management Studio (SSMS)
General
1 24 (26.09%) Finance
2 7 (7.61%) Public Sector
3 2 (2.17%) Manufacturing
4 1 (1.09%) Back Office
4 1 (1.09%) Legal
Job Titles
1 18 (19.57%) Analyst
2 11 (11.96%) Service Analyst
2 11 (11.96%) Service Desk Analyst
3 10 (10.87%) IT Support
3 10 (10.87%) Service Manager
4 7 (7.61%) Administrator
4 7 (7.61%) Infrastructure Engineer
4 7 (7.61%) Infrastructure Manager
4 7 (7.61%) Network Engineer
5 6 (6.52%) Integration Specialist
5 6 (6.52%) Technical Specialist
6 5 (5.43%) 1st/2nd Line Support
6 5 (5.43%) 1st/2nd Line Support Technician
6 5 (5.43%) 2nd Line Support Technician
6 5 (5.43%) Cisco Engineer
6 5 (5.43%) Cisco Network Engineer
6 5 (5.43%) IT Support Technician
6 5 (5.43%) IT Technician
6 5 (5.43%) Operations Team Leader
6 5 (5.43%) Team Leader
Libraries, Frameworks & Software Standards
1 8 (8.70%) XML
2 6 (6.52%) XML Messaging
3 3 (3.26%) REST
3 3 (3.26%) SOAP
3 3 (3.26%) Web Services
4 2 (2.17%) .NET
4 2 (2.17%) Ajax
4 2 (2.17%) AngularJS
4 2 (2.17%) ASP.NET
4 2 (2.17%) ASP.NET MVC
4 2 (2.17%) CSS
4 2 (2.17%) HTML
4 2 (2.17%) HTML5
4 2 (2.17%) JDBC
4 2 (2.17%) LDAP
4 2 (2.17%) ODBC
4 2 (2.17%) SAML
4 2 (2.17%) Twitter Bootstrap
5 1 (1.09%) COM
5 1 (1.09%) FIX Protocol
Miscellaneous
1 12 (13.04%) Data Centre
2 8 (8.70%) Management Information System
3 6 (6.52%) Mobile App
4 5 (5.43%) PKI
5 4 (4.35%) EMC VNX
5 4 (4.35%) Replication
6 2 (2.17%) Analytical Skills
6 2 (2.17%) CMDB
6 2 (2.17%) Private Cloud
6 2 (2.17%) Self-Motivation
6 2 (2.17%) Video Conferencing
7 1 (1.09%) Analytical Mindset
7 1 (1.09%) Life Science
7 1 (1.09%) Public Cloud
7 1 (1.09%) Renewable Energy
Operating Systems
1 21 (22.83%) Windows
2 16 (17.39%) Windows Server
3 15 (16.30%) Linux
4 12 (13.04%) Windows Server 2016
5 9 (9.78%) Unix
6 6 (6.52%) Debian
6 6 (6.52%) Windows 7
6 6 (6.52%) Windows 8
6 6 (6.52%) Windows Server 2012
7 5 (5.43%) Windows 10
7 5 (5.43%) Windows Server 2008
Processes & Methodologies
1 26 (28.26%) Service Management
2 24 (26.09%) Service Delivery
3 14 (15.22%) Agile Software Development
4 13 (14.13%) Infrastructure Engineering
4 13 (14.13%) ITSM
4 13 (14.13%) Wealth Management
5 10 (10.87%) Project Management
6 9 (9.78%) Change Management
7 8 (8.70%) Problem-Solving
8 7 (7.61%) Incident Management
8 7 (7.61%) Performance Management
9 6 (6.52%) Asset Management
9 6 (6.52%) Computer Science
9 6 (6.52%) Mentoring
9 6 (6.52%) Operations Management
9 6 (6.52%) PRINCE2
9 6 (6.52%) Project Delivery
10 5 (5.43%) Defect Tracking
10 5 (5.43%) Exploratory Testing
10 5 (5.43%) Web Filtering
Programming Languages
1 10 (10.87%) SQL
2 4 (4.35%) PowerShell
3 2 (2.17%) C#
3 2 (2.17%) JavaScript
4 1 (1.09%) Data Analysis Expressions (DAX)
4 1 (1.09%) PL/SQL
4 1 (1.09%) VBScript
Qualifications
1 22 (23.91%) ITIL Certification
2 19 (20.65%) Degree
3 8 (8.70%) Cisco Certification
4 6 (6.52%) Microsoft Certification
5 5 (5.43%) MCSE
6 3 (3.26%) CCNA
6 3 (3.26%) CCNP
6 3 (3.26%) MCSA
7 1 (1.09%) CISA
7 1 (1.09%) CISSP
Quality Assurance & Compliance
1 13 (14.13%) SLA
2 4 (4.35%) ISO/IEC 27001
3 2 (2.17%) GDPR
3 2 (2.17%) QA
4 1 (1.09%) COBIT
System Software
1 16 (17.39%) Active Directory
2 9 (9.78%) Virtual Servers
3 4 (4.35%) EMC RecoverPoint
3 4 (4.35%) VMware Infrastructure
4 3 (3.26%) vSphere
4 3 (3.26%) XenApp
5 2 (2.17%) VMware ESXi
6 1 (1.09%) Citrix Hypervisor
6 1 (1.09%) Virtual Desktop
6 1 (1.09%) XenDesktop
Systems Management
1 5 (5.43%) Cisco Prime
1 5 (5.43%) SolarWinds Orion
2 3 (3.26%) SCCM
3 2 (2.17%) Microsoft Intune
3 2 (2.17%) Single Sign-On
Vendors
1 17 (18.48%) Microsoft
2 10 (10.87%) Citrix
2 10 (10.87%) VMware
3 9 (9.78%) Cisco
4 5 (5.43%) Barracuda Networks
4 5 (5.43%) F5
4 5 (5.43%) Forcepoint
4 5 (5.43%) Juniper
4 5 (5.43%) Palo Alto
4 5 (5.43%) SolarWinds
5 4 (4.35%) Dell
5 4 (4.35%) EMC
5 4 (4.35%) Veeam
6 3 (3.26%) Capita
6 3 (3.26%) IBM
6 3 (3.26%) ServiceNow
6 3 (3.26%) WorldPay
7 2 (2.17%) Dynatrace
7 2 (2.17%) NetScout
7 2 (2.17%) Snow