Period
to 17 October 2018

The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 17 October 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > North East
6 months to
17 Oct 2018
Same period 2017 Same period 2016
Rank 28 18 13
Rank change year-on-year -10 -5 +45
Permanent jobs citing ITIL 106 137 217
As % of all permanent IT jobs advertised in the North East 7.55% 11.93% 14.60%
As % of the Processes & Methodologies category 8.19% 13.21% 16.91%
Number of salaries quoted 92 118 188
North East median annual salary £32,970 £35,000 £41,500
Median salary % change year-on-year -5.80% -15.66% +18.57%
10th Percentile £20,525 £21,250 £24,600
90th Percentile £59,875 £58,750 £67,500
England median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% -2.22%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Permanent vacancies with a requirement for process or methodology skills 1,294 1,037 1,283
As % of all permanent IT jobs advertised in the North East 92.17% 90.33% 86.34%
Number of salaries quoted 1,050 887 1,111
North East median annual salary £40,000 £39,000 £39,500
Median salary % change year-on-year +2.56% -1.27% -1.25%
10th Percentile £22,229 £23,250 £25,000
90th Percentile £63,775 £60,000 £60,000
England median annual salary £52,000 £50,000 £50,000
% change year-on-year +4.00% - +5.26%

ITIL
Job Vacancy Trend in the North East

Job postings citing ITIL as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for ITIL in the North East

ITIL
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the North East.

Salary trend for ITIL in the North East

ITIL
Salary Histogram in the North East

The salary distribution of IT jobs citing ITIL in the North East over the 6 months to 17 October 2018.

Salary histogram for ITIL in the North East

ITIL
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North East region over the 6 months to 17 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -18 89 £35,000 - 30
Durham +5 11 £28,750 -25.38% 7
ITIL
England

For the 6 months to 17 October 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region with a requirement for ITIL.

1 38 (35.85%) SLA
2 34 (32.08%) Service Management
3 24 (22.64%) ITIL Certification
4 23 (21.70%) Microsoft
5 22 (20.75%) Windows
6 21 (19.81%) ITSM
6 21 (19.81%) Banking
7 20 (18.87%) Finance
8 19 (17.92%) Stakeholder Management
9 17 (16.04%) Linux
9 17 (16.04%) Contract Management
10 16 (15.09%) Agile Software Development
10 16 (15.09%) Incident Management
11 14 (13.21%) Service Delivery
11 14 (13.21%) ITIL Foundation Certificate
11 14 (13.21%) Greenfield Project
12 13 (12.26%) Change Management
12 13 (12.26%) Business Intelligence
13 12 (11.32%) SharePoint
13 12 (11.32%) LAN
13 12 (11.32%) Active Directory
13 12 (11.32%) Legal
13 12 (11.32%) VMware
13 12 (11.32%) Stakeholder Engagement
13 12 (11.32%) Coaching
14 11 (10.38%) Office 365
14 11 (10.38%) Problem Management
14 11 (10.38%) WAN
14 11 (10.38%) Microsoft Office
15 10 (9.43%) Microsoft Excel

ITIL
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (11.32%) SharePoint
2 4 (3.77%) Apache
3 3 (2.83%) Skype for Business
3 3 (2.83%) WebLogic
4 2 (1.89%) IIS
4 2 (1.89%) MS Exchange
4 2 (1.89%) Oracle SOA Suite
5 1 (0.94%) BizTalk Server
5 1 (0.94%) SharePoint Server
Applications
1 11 (10.38%) Microsoft Office
2 10 (9.43%) Microsoft Excel
Business Applications
1 1 (0.94%) assyst
1 1 (0.94%) SAP ERP
1 1 (0.94%) Siebel CRM
Cloud Services
1 11 (10.38%) Office 365
2 10 (9.43%) Amazon AWS
3 5 (4.72%) Microsoft Azure
4 2 (1.89%) Amazon EC2
4 2 (1.89%) Amazon S3
4 2 (1.89%) SaaS
5 1 (0.94%) Amazon CloudWatch
5 1 (0.94%) AWS CloudFormation
5 1 (0.94%) Azure Active Directory
5 1 (0.94%) Google Cloud Platform
5 1 (0.94%) Route 53
5 1 (0.94%) Virtual Private Cloud
Communications & Networking
1 12 (11.32%) LAN
2 11 (10.38%) WAN
3 8 (7.55%) Firewall
4 5 (4.72%) VoIP
4 5 (4.72%) Wi-Fi
5 4 (3.77%) Broadband
5 4 (3.77%) PBX
5 4 (3.77%) SAN
6 3 (2.83%) Skype
7 2 (1.89%) Internet
8 1 (0.94%) DHCP
8 1 (0.94%) DNS
8 1 (0.94%) MPLS
8 1 (0.94%) SMS
8 1 (0.94%) VLAN
Database & Business Intelligence
1 8 (7.55%) Data Warehouse
2 5 (4.72%) SQL Server
3 4 (3.77%) MySQL
4 3 (2.83%) Oracle Database
5 2 (1.89%) Oracle Database 11g
5 2 (1.89%) SQL Server 2008
6 1 (0.94%) Azure SQL Database
6 1 (0.94%) BusinessObjects
6 1 (0.94%) Power BI
6 1 (0.94%) Relational Database
6 1 (0.94%) SQL Server 2014
Development Applications
1 4 (3.77%) JIRA
2 2 (1.89%) GitLab
2 2 (1.89%) JDeveloper
2 2 (1.89%) Selenium
3 1 (0.94%) Jenkins
3 1 (0.94%) Maven
3 1 (0.94%) Sonatype Nexus
3 1 (0.94%) Vagrant
3 1 (0.94%) Visual Studio
General
1 21 (19.81%) Banking
2 20 (18.87%) Finance
3 12 (11.32%) Legal
4 7 (6.60%) Manufacturing
5 5 (4.72%) Retail
6 3 (2.83%) Advertising
7 1 (0.94%) Arabic Language
7 1 (0.94%) Back Office
7 1 (0.94%) Law
7 1 (0.94%) Publishing
7 1 (0.94%) Telecoms
Job Titles
1 40 (37.74%) Analyst
2 20 (18.87%) IT Manager
3 19 (17.92%) Service Analyst
4 18 (16.98%) Service Desk Analyst
5 16 (15.09%) IT Analyst
6 12 (11.32%) Service Desk Support
6 12 (11.32%) Service Desk Support Analyst
7 11 (10.38%) Service Manager
7 11 (10.38%) Vendor Manager
8 10 (9.43%) IT Support
8 10 (9.43%) Process Analyst
9 9 (8.49%) IT Support Analyst
9 9 (8.49%) Support Analyst
10 8 (7.55%) Incident Analyst
10 8 (7.55%) IT Procurement Manager
10 8 (7.55%) Procurement Manager
11 7 (6.60%) Commercial Manager
11 7 (6.60%) Systems Administrator
11 7 (6.60%) Technical Analyst
11 7 (6.60%) Technical Services Analyst
Libraries, Frameworks & Software Standards
1 4 (3.77%) .NET
1 4 (3.77%) LAMP
2 2 (1.89%) HTML
2 2 (1.89%) Oracle Streams
2 2 (1.89%) Spring
2 2 (1.89%) XML
3 1 (0.94%) .NET Framework
3 1 (0.94%) ActiveMQ
3 1 (0.94%) Apache Wicket
3 1 (0.94%) ASP.NET
3 1 (0.94%) CGI
3 1 (0.94%) Elastic Stack
3 1 (0.94%) GWT
3 1 (0.94%) HTML5
3 1 (0.94%) JSF
3 1 (0.94%) Node.js
3 1 (0.94%) Ruby on Rails
3 1 (0.94%) SOAP
Miscellaneous
1 14 (13.21%) Greenfield Project
2 6 (5.66%) Analytical Skills
3 2 (1.89%) Enterprise Storage
3 2 (1.89%) Public Cloud
3 2 (1.89%) Reference Data
3 2 (1.89%) Replication
3 2 (1.89%) Self-Motivation
3 2 (1.89%) Tandem
4 1 (0.94%) Clustering
4 1 (0.94%) CMDB
4 1 (0.94%) Driving Licence
4 1 (0.94%) Fintech
4 1 (0.94%) Mainframe
4 1 (0.94%) Management Information System
4 1 (0.94%) Private Cloud
4 1 (0.94%) Virtual Team
Operating Systems
1 22 (20.75%) Windows
2 17 (16.04%) Linux
3 9 (8.49%) Windows Server
4 7 (6.60%) Windows Server 2008
5 6 (5.66%) Windows Server 2012
6 5 (4.72%) Unix
6 5 (4.72%) Windows 10
7 4 (3.77%) Windows XP
8 3 (2.83%) Red Hat Enterprise Linux
8 3 (2.83%) Windows 7
9 2 (1.89%) CentOS
9 2 (1.89%) Windows Server 2003
10 1 (0.94%) Android
10 1 (0.94%) Ubuntu
10 1 (0.94%) VME
10 1 (0.94%) Windows 8
Processes & Methodologies
1 34 (32.08%) Service Management
2 21 (19.81%) ITSM
3 19 (17.92%) Stakeholder Management
4 17 (16.04%) Contract Management
5 16 (15.09%) Agile Software Development
5 16 (15.09%) Incident Management
6 14 (13.21%) Service Delivery
7 13 (12.26%) Business Intelligence
7 13 (12.26%) Change Management
8 12 (11.32%) Coaching
8 12 (11.32%) Stakeholder Engagement
9 11 (10.38%) Problem Management
10 9 (8.49%) Configuration Management
10 9 (8.49%) ITIL V3
10 9 (8.49%) Mentoring
10 9 (8.49%) Use Case
11 8 (7.55%) DevOps
12 7 (6.60%) Analytics
12 7 (6.60%) ERP
13 6 (5.66%) Release Management
Programming Languages
1 10 (9.43%) SQL
2 8 (7.55%) Java
3 4 (3.77%) PHP
3 4 (3.77%) Python
4 3 (2.83%) Jython
4 3 (2.83%) Shell Script
5 2 (1.89%) Bash Shell
5 2 (1.89%) Perl
5 2 (1.89%) PL/SQL
5 2 (1.89%) PowerShell
5 2 (1.89%) Ruby
6 1 (0.94%) C
6 1 (0.94%) C#
6 1 (0.94%) C++
6 1 (0.94%) JavaScript
6 1 (0.94%) T-SQL
Qualifications
1 24 (22.64%) ITIL Certification
2 14 (13.21%) ITIL Foundation Certificate
3 7 (6.60%) Security Cleared
4 6 (5.66%) SC Cleared
5 4 (3.77%) Microsoft Certification
6 3 (2.83%) Degree
7 2 (1.89%) BPSS Clearance
7 2 (1.89%) CCNA
7 2 (1.89%) Cisco Certification
7 2 (1.89%) DBS Check
8 1 (0.94%) A+ Certification
8 1 (0.94%) BC Cleared
8 1 (0.94%) MCDST
8 1 (0.94%) MCSE
8 1 (0.94%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 38 (35.85%) SLA
2 1 (0.94%) Disclosure Scotland
2 1 (0.94%) GDPR
2 1 (0.94%) ISO/IEC 20000
2 1 (0.94%) ISO/IEC 27001
2 1 (0.94%) QA
System Software
1 12 (11.32%) Active Directory
2 8 (7.55%) Hyper-V
3 4 (3.77%) Firmware
4 3 (2.83%) VMware Infrastructure
5 1 (0.94%) Docker
5 1 (0.94%) EMC RecoverPoint
5 1 (0.94%) Terminal Server
5 1 (0.94%) Virtual Machines
5 1 (0.94%) VMware ESXi
Systems Management
1 3 (2.83%) Ansible
1 3 (2.83%) Nagios
1 3 (2.83%) Puppet
1 3 (2.83%) ZABBIX
2 2 (1.89%) Oracle RMAN
3 1 (0.94%) EMC NetWorker
3 1 (0.94%) HP SIM
3 1 (0.94%) Microsoft Clustering
3 1 (0.94%) NetBackup
3 1 (0.94%) Opscode Chef
3 1 (0.94%) SCCM
3 1 (0.94%) Terraform
3 1 (0.94%) Tivoli
3 1 (0.94%) Tivoli Storage Manager
3 1 (0.94%) vMotion
Vendors
1 23 (21.70%) Microsoft
2 12 (11.32%) VMware
3 10 (9.43%) Oracle
4 7 (6.60%) SAP
5 6 (5.66%) Workday
6 4 (3.77%) Citrix
6 4 (3.77%) Mitel
6 4 (3.77%) Sun
7 3 (2.83%) Cisco
7 3 (2.83%) HP
7 3 (2.83%) Rackspace
7 3 (2.83%) RedGate
7 3 (2.83%) Salesforce.com
7 3 (2.83%) ServiceNow
8 2 (1.89%) Google
8 2 (1.89%) Red Hat
8 2 (1.89%) Remedy
8 2 (1.89%) SolarWinds
9 1 (0.94%) IBM
9 1 (0.94%) Veeam