Customer Service Jobs in North London

Customer Service
London > North London

The following table provides summary statistics for permanent job vacancies advertised in North London with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 1 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 May 2024
Same period 2023 Same period 2022
Rank 14 15 31
Rank change year-on-year +1 +16 -23
Permanent jobs citing Customer Service 15 15 21
As % of all permanent jobs advertised in North London 10.27% 11.03% 8.27%
As % of the Processes & Methodologies category 11.72% 11.90% 8.86%
Number of salaries quoted 15 12 7
10th Percentile - £26,175 £22,400
25th Percentile £25,500 £30,681 -
Median annual salary (50th Percentile) £27,500 £32,649 £23,000
Median % change year-on-year -15.77% +41.95% -16.36%
75th Percentile £31,030 £36,250 £25,000
90th Percentile £32,060 £64,750 £37,200
London median annual salary £42,500 £45,000 £45,000
% change year-on-year -5.56% - -16.28%

All Process and Methodology Skills
North London

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in North London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 128 126 237
As % of all permanent jobs advertised in North London 87.67% 92.65% 93.31%
Number of salaries quoted 116 52 125
10th Percentile £29,500 £30,942 £21,000
25th Percentile £38,750 £39,063 £33,500
Median annual salary (50th Percentile) £55,000 £52,500 £50,000
Median % change year-on-year +4.76% +5.00% -8.26%
75th Percentile £65,000 £68,750 £57,500
90th Percentile £73,750 £82,500 £67,950
London median annual salary £70,576 £75,000 £70,000
% change year-on-year -5.90% +7.14% -

Customer Service
Job Vacancy Trend in North London

Job postings citing Customer Service as a proportion of all IT jobs advertised in North London.

Job vacancy trend for Customer Service in North London

Customer Service
Salary Trend in North London

3-month moving average salary quoted in jobs citing Customer Service in North London.

Salary trend for Customer Service in North London

Customer Service
Job Locations in North London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the North London region over the 6 months to 1 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Enfield +3 9 £27,000 -32.50% 6
Barnet - 4 £27,500 - 1
Customer Service
London

Customer Service
Co-occurring Skills and Capabilities in North London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (40.00%) Microsoft Office
Cloud Services
1 9 (60.00%) Microsoft 365
General
1 5 (33.33%) Social Skills
2 3 (20.00%) Inclusion and Diversity
Job Titles
1 6 (40.00%) IT Support
1 6 (40.00%) IT Support Technician
1 6 (40.00%) IT Technician
1 6 (40.00%) Support Technician
2 3 (20.00%) Consultant
2 3 (20.00%) ICT Consultant
2 3 (20.00%) Project Officer
2 3 (20.00%) Project Support Officer
2 3 (20.00%) Support Officer
3 2 (13.33%) 1st/2nd Line Support
3 2 (13.33%) 1st/2nd Line Support Analyst
3 2 (13.33%) 2nd Line Support
3 2 (13.33%) 2nd Line Support Analyst
3 2 (13.33%) Analyst
3 2 (13.33%) Support Analyst
4 1 (6.67%) Support Engineer
4 1 (6.67%) Technical Engineer
4 1 (6.67%) Technical Support
4 1 (6.67%) Technical Support Engineer
Miscellaneous
1 5 (33.33%) Self-Motivation
Processes & Methodologies
1 5 (33.33%) Problem-Solving
2 3 (20.00%) Collaborative Working
2 3 (20.00%) Mentoring
3 2 (13.33%) Incident Management
3 2 (13.33%) User Experience
Qualifications
1 3 (20.00%) DBS Check
Quality Assurance & Compliance
1 2 (13.33%) SLA
Vendors
1 6 (40.00%) Microsoft