1 to 25 of 206 Customer Service Jobs in London

leading technology client are looking for a talented and motivated Customer Service Manager to support their rapid growth into strategically important new markets. You'll work with outsourced service providers, continuously enhance their customer service platforms and deliver a digital service model across their … European operations. You'll align and evolve their customer service strategy, while using data to provide valuable recommendations to senior management. This is a newly created role in a fast growing business. The team are high performing and very supportive. A brilliant opportunity! The following skills/experience ...

Purpose Working as a BMS Service engineer you will provide the scheduled service of client BMS systems including onsite planned preventative maintenance, panel modifications as required, offsite technical support, system hardware testing, innovate new software applications, emergency call out service on a rotational basis. On completion … your work, you will provide client reports in a timely manner detailing service works or client callouts. You will be working closely with your Line manager, Customer Service team and other team Managers to ensure that we meet our internal and client KPI targets. Competencies BMS Software ...

Role Profile - ServiceNow Platform Technical Consultant (PTC) Customer Story Development Consultant - CRM Transformation Programme Role Overview A ServiceNow Platform Technical Consultant (PTC) is required to support the design and implementation of a strategic CRM transformation programme for a major UK B2B Telecommunications Provider. The consultant will play a critical … role translating business and operational requirements into customer-centric ServiceNow platform capabilities , developing and refining Customer Stories that underpin solution design, delivery execution, and business adoption. The role operates across the design, build, and implementation life cycle , ensuring alignment between customer experience outcomes and ServiceNow product configuration ...

Service Desk Administrator Permanent Uxbridge/Hybrid working after probation £30,000 This is a brilliant opportunity for a candidate with supreme office administration/customer service experience, ideally working with Engineers. Working for a business who have a fantastic company culture and is highly supportive … will work in the Customer Care Team taking calls regarding Engineer attendance. This role sits within the company’s service team so candidates will need to have excellent telephone manner and 5* customer service skills, as well as strong data entry skills. Role requirements: Respond ...

Customer Experience & Contact Platform Architect - Manager London Manchester Edinburgh CL7 Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation … apply industry expertise, diverse skill sets and next-generation technology to each business challenge. As a team: Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. The Service ...

Senior Service Centre Operator At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical … networks connected and protected 24/7. Reporting to the Maintenance Team Leader, the successful Senior Service Centre Operator will play a key role in supporting our customer, along with our Traffic Signal and CCTV Engineers. Will help to ensure that the operation is run effectively, incidents ...

Senior Service Centre Operator At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical … networks connected and protected 24/7. Reporting to the Maintenance Team Leader, the successful Senior Service Centre Operator will play a key role in supporting our customer, along with our Traffic Signal and CCTV Engineers. Will help to ensure that the operation is run effectively, incidents ...

part of the Service team, you will: Work in a technical capacity contributing through hands-on CCaaS/AI design and build to deliver customer experience and contact platforms at scale. Be at the forefront of CCaaS and AI innovation, helping clients build connected, always-on service models for their customers. Work with leading organizations across multiple industries, contributing to large-scale customer and platform transformations. Support clients in defining a customer-first mindset and reshaping their business and operating models. Transform customer journeys and service interactions using data, CCaaS platforms ...

robust data and development capabilities, networking and infrastructure expertise, and unparalleled security solutions, Wanstor is renowned in the market for excellence. Our strong customer references provide a solid foundation for your success. If you’re looking for a place where your skills can thrive and grow, you’ll feel … right at home here! We’re looking for a Service Desk Team Leader to join our talented Service Management team. This role is crucial to ensuring customer requirements are met in terms of communication, prioritising, escalating and resolving incidents and requests. The Service Desk Team leader ...

Service Engineer/CCTV Control Rooms & Integrated Security Site Engineer A fantastic opportunity to join our team at Ocular, for a skilled engineer with experience in CCTV, access control and integrated security systems to join a dynamic service team supporting high-security sites across London. Ideal for someone … East London or Site in Central London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Service Engineer supporting large-scale, high-end integrated security systems within complex, secure environments. As a Service Engineer you will deliver maintenance, troubleshooting and planned ...

Service Engineer/CCTV Control Rooms & Integrated Security Site Engineer A fantastic opportunity to join our team at Ocular, for a skilled engineer with experience in CCTV, access control and integrated security systems to join a dynamic service team supporting high-security sites across London. Ideal for someone … East London or Site in Central London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Service Engineer supporting large-scale, high-end integrated security systems within complex, secure environments. As a Service Engineer you will deliver maintenance, troubleshooting and planned ...

Join us and help keep the nations critical networks connected and protected 24/7. Reporting to the Maintenance Team Leader, the successful Senior Service Centre Operator will play a key role in supporting our customer, along with our Traffic Signal and CCTV Engineers. Will help to ensure … that the operation is run effectively, incidents and incoming calls are managed within SLA, correct processes are followed, whilst consistently delivering a first-class service to its customers. This role will be based from our Feltham depot TW14 0AF and will work 12 hrs shifts ...

Barron McCann Ltd is an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent … reputation for great service and are now expanding our operations seeking enthusiastic technically minded individuals to join us as Field Service Engineers. As a member of our team, you will be based in the field, covering the North London area. You will and benefit from a Company ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

Line Support Engineer, Technical Support Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. SALARY: £32,000 per annum + up to £4,000 Bonus + Benefits (see below) LOCATION … Windows, Microsoft 365, Azure cloud services and endpoint management platforms. The Onsite IT Support Engineer/2nd Line Desktop Support Technician will deliver outstanding customer service, manage incidents and service requests in line with ITIL processes, and mentor junior team members while ensuring SLAs and security standards ...

Title: Photocopier Service Engineer Location: Walking FSE - Central London Job Type: Full-Time Salary: Competitive (Depending on Experience) We are seeking an experienced Service Engineer to join a growing and dynamic print solutions provider in the Inner M25. You will be responsible for the installation, maintenance, and repair … will be provided. Key Responsibilities Install, repair, and maintain MFD/printers (laser, inkjet, and multifunction devices) Provide on‑site support and troubleshooting at customer locations Diagnose and resolve hardware, software, and connectivity issues Carry out routine servicing and preventative maintenance to maximise device uptime Stay up to date ...

Audio Visual Service Engineer Salary: £40,000 - £45,000 Sector: Corporate/Commercial Employment Type: Full-Time, Permanent About the Role We are seeking an experienced Audio Visual Service Engineer to join a growing London-based team, supporting a range of high-profile corporate clients. This … fantastic opportunity for a skilled AV professional who thrives in customer-facing environments and enjoys problem-solving, delivering high-quality support, and working with cutting-edge AV technologies. In this role, you will be responsible for servicing, maintaining, fault-finding, and repairing a variety of AV and conferencing systems ...

Audio Visual Service Engineer Salary: £40,000 - £45,000 + Company Van Sector: Corporate/Commercial Employment Type: Full-Time, Permanent About the Role We are seeking an experienced Audio Visual Service Engineer to join a growing London-based team, supporting a range of high-profile corporate clients. … This is a fantastic opportunity for a skilled AV professional who thrives in customer-facing environments and enjoys problem-solving, delivering high-quality support, and working with cutting-edge AV technologies. In this role, you will be responsible for servicing, maintaining, fault-finding, and repairing a variety ...

Role: Service Desk Analyst (BTS) Location: South London/Hybrid Salary: £36,000 - £43,000 Are you an experienced IT support professional looking to step into a highly regulated, fast-paced environment where customer service and technical excellence go hand in hand? This hybrid role combines onsite … line services) across a dynamic financial services organisation. What You'll Be Doing Acting as first point of contact for IT Incidents and Service Requests. Logging, categorising and managing tickets via the ITSM tool in line with SLAs. Supporting Windows 11, Microsoft 365, Active Directory and SCCM environments. Troubleshooting ...

organisation. This is an excellent opportunity to gain hands-on experience while working towards a recognised apprenticeship qualification. Responsibilities: Providing initial triage of service requests and identifying the appropriate IT resources Logging, monitoring and tracking incidents through the call management system Providing first-line resolution for hardware, software … application issues Escalating incidents and service requests in line with service level agreements Keeping users informed of progress and ensuring excellent customer service Supporting desktop hardware, operating systems and business applications Assisting with desktop asset management Contributing to service improvement by analysing call trends ...

profitable. Find out more about Ricoh Today What you will be doing The Site Services Specialist will provide high-quality support through the Service Bar within a professional law firm environment. This role is responsible for delivering a range of office services, document processing, and client-facing assistance … ensure smooth daily operations. The ideal candidate will have strong customer service skills, attention to detail, and proficiency in Microsoft Office applications. Print, Copy, Scan & Finishing: Operate and manage print services, including finishing tasks. Floor Walks & Printer Checks: Conduct regular checks to ensure equipment functionality and availability. ...

hours per week | 9.00am–6.00pm (1 hour lunch) Salary & Benefits Competitive salary. 20 days annual leave rising to 25 days with length of service, plus bank holidays. Private healthcare and workplace pension. About the Opportunity Our client is a growing Managed Service Provider (MSP) delivering digital transformation, cloud … managed services, hardware, software and project-based solutions. You will directly support revenue generation by enabling the sales team to operate efficiently, delivering excellent customer service and maintaining accurate, timely sales processes. Key Responsibilities Managing the sales inbox and answering inbound sales calls in a professional and timely ...

collaborating with a fabulous travel company who are now seeking an enthusiastic On the Road Travel Service Manager to join the team. Exciting role for a travel professional with experience as a Regional Sales Manager, Business Development Manager seeking a non sales role or Account Manager able to provide … excellent customer service with strong communication skills; seeking a rewarding career with a reputable travel company that retains staff for the long term offering a positive work culture and supportive team. If you have excellent communication skills from a travel background to be able to visit travel companies ...

looking for an enthusiastic and motivated apprentice with great communication skills to kick start their IT career, and join us in providing excellent customer service and IT Support for King’s staff and students. You’ll be joining our End User Services Desktop Team, who are the front … relevant technologies, and your ITIL Foundation Certificate, in addition to the Level 3 Cloud Engineer Apprenticeship. You’ll be responsible for: Providing technical and customer service support via a rota at campus-based locations Processing support tickets assigned to the End User Services team and ensure their timely ...

frontline role, ensuring our equipment remains safe, compliant, and ready for hire when our customers need it most. Working directly at customer sites and supported by our London depot network, you will be responsible for maintaining service schedules, carrying out repairs, and responding quickly to equipment breakdowns. … will also act as a professional ambassador for Speedy, delivering excellent service and building strong customer relationships. About the Role As a Mobile Engineer, you will enjoy a varied and rewarding role that combines hands-on engineering with customer service and problem-solving. Your responsibilities will ...