2nd Line Support Analyst Job Trends in North Wales

Second Line Support Analyst
Wales > North Wales

The median Second Line Support Analyst salary in North Wales is £34,000 per year, according to job vacancies posted during the 6 months leading to 30 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
30 Jan 2026
Same period 2025 Same period 2024
Rank 15 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Support Analyst 1 0 0
As % of all permanent jobs in North Wales 0.87% - -
As % of the Job Titles category 1.00% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £34,000 - -
Wales median annual salary £34,000 - -

All Permanent IT Job Roles
North Wales

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in North Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in North Wales with a recognized job title 100 83 185
% of permanent jobs with a recognized job title 86.96% 79.05% 100.00%
Number of salaries quoted 68 40 110
10th Percentile £24,000 £29,350 £23,750
25th Percentile £30,000 £34,000 £26,250
Median annual salary (50th Percentile) £35,000 £50,000 £34,000
Median % change year-on-year -30.00% +47.06% -24.44%
75th Percentile £50,375 £66,250 £44,688
90th Percentile £78,630 £70,000 £54,427
Wales median annual salary £48,122 £49,104 £45,000
% change year-on-year -2.00% +9.12% -1.09%

2nd Line Support Analyst
Job Vacancy Trend in North Wales

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support Analyst' in the job title relative to all permanent IT jobs advertised in North Wales.

2nd Line Support Analyst job vacancy trend in North Wales

2nd Line Support Analyst
Salary Trend in North Wales

Salary distribution trend for 2nd Line Support Analyst job vacancies in North Wales.

Salary distribution trend for 2nd Line Support Analyst job vacancies in North Wales

2nd Line Support Analyst
Job Locations in North Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the North Wales region over the 6 months to 30 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Flintshire - 1 £34,000 -
2nd Line Support Analyst
Wales

2nd Line Support Analyst Skill Set
Top 21 Co-Occurring Skills & Capabilities in North Wales

For the 6 months to 30 January 2026, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North Wales region featuring 2nd Line Support Analyst in the job title.

1 1 (100.00%) Active Directory
1 1 (100.00%) Azure
1 1 (100.00%) Customer Service
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
1 1 (100.00%) Firewall
1 1 (100.00%) IIS
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) SLA
1 1 (100.00%) SolarWinds
1 1 (100.00%) TCP/IP
1 1 (100.00%) VMware
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows 7
1 1 (100.00%) Windows Server
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Windows Server 2012

2nd Line Support Analyst Skill Set
Co-Occurring Skills & Capabilities in North Wales by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (100.00%) IIS
1 1 (100.00%) Microsoft Exchange
Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
1 1 (100.00%) Firewall
1 1 (100.00%) TCP/IP
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows 7
1 1 (100.00%) Windows Server
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Windows Server 2012
Processes & Methodologies
1 1 (100.00%) Customer Service
Quality Assurance & Compliance
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) VMware Infrastructure
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) SolarWinds
1 1 (100.00%) VMware