Service Desk Support Jobs in North Wales

Service Desk Support
Wales > North Wales

The median Service Desk Support salary in North Wales is £34,000 per year, according to job vacancies posted during the 6 months leading to 10 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
10 May 2025
Same period 2024 Same period 2023
Rank 31 - -
Rank change year-on-year - - -
Permanent jobs requiring a Service Desk Support 1 0 0
As % of all permanent jobs advertised in North Wales 0.60% - -
As % of the Job Titles category 0.68% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £34,000 - -
Wales median annual salary £34,000 £28,750 £25,000
% change year-on-year +18.26% +15.00% -

All Permanent IT Job Vacancies
North Wales

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in North Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in North Wales with a recognized job title 148 258 128
% of permanent jobs with a recognized job title 89.16% 97.36% 67.37%
Number of salaries quoted 45 146 35
10th Percentile £29,700 £24,750 £22,000
25th Percentile £35,000 £26,250 £30,000
Median annual salary (50th Percentile) £47,683 £39,134 £33,500
Median % change year-on-year +21.85% +16.82% -21.18%
75th Percentile - £50,000 £48,750
90th Percentile - £60,000 £71,400
Wales median annual salary £49,104 £45,000 £45,000
% change year-on-year +9.12% - -5.26%

Service Desk Support
Job Vacancy Trend in North Wales

Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised in North Wales.

Job vacancy trend for Service Desk Support in North Wales

Service Desk Support
Salary Trend in North Wales

3-month moving average salary quoted in jobs citing Service Desk Support in North Wales.

Salary trend for Service Desk Support in North Wales

Service Desk Support
Job Locations in North Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Support within the North Wales region over the 6 months to 10 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Flintshire - 1 £34,000 -
Service Desk Support
Wales

Service Desk Support Skill Set
Top 19 Co-occurring Skills and Capabilities in North Wales

For the 6 months to 10 May 2025, Service Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North Wales region featuring Service Desk Support in the job title.

1 1 (100.00%) IIS
1 1 (100.00%) Windows
1 1 (100.00%) DHCP
1 1 (100.00%) TCP/IP
1 1 (100.00%) DNS
1 1 (100.00%) SLA
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Firewall
1 1 (100.00%) VMware
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) SolarWinds
1 1 (100.00%) Windows 7
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Windows Server 2012
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows Server
1 1 (100.00%) Customer Service

Service Desk Support Skill Set
Co-occurring Skills and Capabilities in North Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) IIS
Cloud Services
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
1 1 (100.00%) Firewall
1 1 (100.00%) TCP/IP
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows 7
1 1 (100.00%) Windows Server
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Windows Server 2012
Processes & Methodologies
1 1 (100.00%) Customer Service
Quality Assurance & Compliance
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) VMware Infrastructure
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) SolarWinds
1 1 (100.00%) VMware