2nd/3rd Line Support Job Trends in the North West
2nd/3rd Line Support
England > North West
The median 2nd/3rd Line Support salary in the North West is £30,000 per year, according to job vacancies posted during the 6 months leading to 23 October 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 23 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 259 | 229 | 226 |
| Rank change year-on-year | -30 | -3 | -36 |
| Permanent 2nd/3rd Line Support jobs | 5 | 3 | 3 |
| As % of all permanent jobs in the North West | 0.039% | 0.063% | 0.043% |
| As % of the Job Titles category | 0.042% | 0.071% | 0.045% |
| Number of salaries quoted | 4 | 3 | 3 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | £29,500 | £29,500 |
| Median annual salary (50th Percentile) | £30,000 | £32,000 | £32,000 |
| Median % change year-on-year | -6.25% | - | -14.67% |
| 75th Percentile | - | £34,500 | £34,500 |
| 90th Percentile | - | - | - |
| England median annual salary | £37,500 | £40,000 | £35,000 |
| % change year-on-year | -6.25% | +14.29% | -15.15% |
All Permanent IT Job Roles
North West
For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts in the North West matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.
| 6 months to 23 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent job adverts in the North West matching a recognised job title | 11,993 | 4,254 | 6,713 |
| % of permanent job adverts matching a recognised job title | 92.57% | 88.85% | 95.21% |
| Number of salaries quoted | 8,758 | 2,351 | 3,784 |
| 10th Percentile | £30,000 | £26,500 | £31,250 |
| 25th Percentile | £40,000 | £33,750 | £40,000 |
| Median annual salary (50th Percentile) | £55,000 | £49,500 | £50,000 |
| Median % change year-on-year | +11.11% | -1.00% | -9.09% |
| 75th Percentile | £75,000 | £65,000 | £65,000 |
| 90th Percentile | £90,000 | £80,000 | £77,850 |
| England median annual salary | £59,999 | £54,000 | £57,500 |
| % change year-on-year | +11.11% | -6.09% | -4.17% |
2nd/3rd Line Support Job Vacancy Trend in the North West
Historical trend showing the proportion of permanent 2nd/3rd Line Support job postings relative to all permanent IT jobs advertised in the North West.
2nd/3rd Line Support Salary Trend in the North West
Salary distribution trend for 2nd/3rd Line Support job vacancies in the North West.
2nd/3rd Line Support Job Locations in the North West
The table below looks at the demand and provides a guide to the median salaries quoted in 2nd/3rd Line Support jobs within the North West region over the 6 months to 23 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Job Ads Past 6 Months |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Manchester | - | 5 | £30,000 | - | |
| 2nd/3rd Line Support England |
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2nd/3rd Line Support Skill Set Top 16 Co-Occurring Skills & Capabilities in the North West
For the 6 months to 23 October 2026, 2nd/3rd Line Support job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent 2nd/3rd Line Support job ads across the North West region.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Active Directory | 20.0% | 1 |
| 1 | Azure | 20.0% | 1 |
| 1 | DHCP | 20.0% | 1 |
| 1 | DNS | 20.0% | 1 |
| 1 | Entra ID | 20.0% | 1 |
| 1 | Firewall | 20.0% | 1 |
| 1 | Microsoft | 20.0% | 1 |
| 1 | Microsoft 365 | 20.0% | 1 |
| 1 | Microsoft Exchange | 20.0% | 1 |
| 1 | Microsoft Intune | 20.0% | 1 |
| 1 | SharePoint | 20.0% | 1 |
| 1 | VLAN | 20.0% | 1 |
| 1 | VMS | 20.0% | 1 |
| 1 | VPN | 20.0% | 1 |
| 1 | Windows | 20.0% | 1 |
| 1 | Windows Server | 20.0% | 1 |
2nd/3rd Line Support Skill Set Co-Occurring Skills & Capabilities in the North West by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|