Period
to 20 November 2017

The median annual salary for an IT Support Manager was £42,500 in advertised job vacancies in the North West during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Manager
England > North West
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 359 358 347
Rank change year-on-year -1 -11 +34
Permanent jobs requiring an IT Support Manager 15 7 19
As % of all permanent IT jobs advertised in the North West 0.11% 0.057% 0.15%
As % of the Job Titles category 0.12% 0.059% 0.15%
Number of salaries quoted 14 6 18
North West median annual salary £42,500 £36,875 £45,000
Median salary % change year-on-year +15.25% -18.06% +12.50%
10th Percentile £35,375 £28,265 £31,500
90th Percentile £45,000 £45,000 £52,875
England median annual salary £42,500 £45,000 £45,000
% change year-on-year -5.56% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North West
Permanent vacancies in the North West with a recognized job title 12799 11927 12584
% of permanent IT jobs with a recognized job title 96.59% 97.01% 96.58%
Number of salaries quoted 10256 10029 10440
North West median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +6.67%
10th Percentile £25,000 £25,000 £23,000
90th Percentile £65,000 £61,250 £58,750
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

IT Support Manager
Job Vacancy Trend in the North West

Job postings that featured IT Support Manager in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for IT Support Manager in the North West

IT Support Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Manager in the North West.

Salary trend for IT Support Manager in the North West

IT Support Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Manager within the North West region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +2 10 £41,250 +32.94%
Cheshire -31 4 £42,500 -5.56%
Merseyside +21 1 - -
IT Support Manager
England

IT Support Manager Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 20 November 2017, IT Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring IT Support Manager in the job title.

1 14 (93.33%) Windows
2 13 (86.67%) ITIL
2 13 (86.67%) SLA
3 10 (66.67%) Service Delivery
4 9 (60.00%) Active Directory
5 8 (53.33%) Office 365
5 8 (53.33%) Windows Server
6 7 (46.67%) Microsoft
7 6 (40.00%) IT Strategy
8 5 (33.33%) People Management
8 5 (33.33%) Project Management
9 4 (26.67%) Skype
9 4 (26.67%) Mentoring
10 3 (20.00%) Windows 10
10 3 (20.00%) Windows Server 2012
10 3 (20.00%) Exchange Server 2013
10 3 (20.00%) Skype for Business
10 3 (20.00%) Exchange Server 2010
10 3 (20.00%) VMware Infrastructure
10 3 (20.00%) Windows Server 2008
10 3 (20.00%) Red Hat Enterprise Linux
10 3 (20.00%) Hyper-V
10 3 (20.00%) Microsoft Azure
10 3 (20.00%) Billing
10 3 (20.00%) VMware
10 3 (20.00%) Back Office
10 3 (20.00%) Telecoms
10 3 (20.00%) Service Management
10 3 (20.00%) Citrix
10 3 (20.00%) Red Hat

IT Support Manager Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (20.00%) Exchange Server 2010
1 3 (20.00%) Exchange Server 2013
1 3 (20.00%) MS Exchange
1 3 (20.00%) SharePoint
1 3 (20.00%) Skype for Business
Applications
1 3 (20.00%) Microsoft Office
Cloud Services
1 8 (53.33%) Office 365
2 3 (20.00%) Microsoft Azure
3 1 (6.67%) SaaS
Communications & Networking
1 4 (26.67%) Skype
2 1 (6.67%) Firewall
General
1 3 (20.00%) Back Office
1 3 (20.00%) Billing
1 3 (20.00%) Telecoms
2 1 (6.67%) Finance
Miscellaneous
1 1 (6.67%) Greenfield Project
1 1 (6.67%) Management Information System
Operating Systems
1 14 (93.33%) Windows
2 8 (53.33%) Windows Server
3 3 (20.00%) Linux
3 3 (20.00%) Red Hat Enterprise Linux
3 3 (20.00%) Unix
3 3 (20.00%) Windows 10
3 3 (20.00%) Windows Server 2008
3 3 (20.00%) Windows Server 2012
Processes & Methodologies
1 13 (86.67%) ITIL
2 10 (66.67%) Service Delivery
3 6 (40.00%) IT Strategy
4 5 (33.33%) People Management
4 5 (33.33%) Project Management
5 4 (26.67%) Mentoring
6 3 (20.00%) Service Management
7 1 (6.67%) Business Continuity
7 1 (6.67%) Disaster Recovery
7 1 (6.67%) Incident Management
7 1 (6.67%) Performance Management
7 1 (6.67%) Risk Management
Programming Languages
1 3 (20.00%) SQL
2 2 (13.33%) C
Quality Assurance & Compliance
1 13 (86.67%) SLA
System Software
1 9 (60.00%) Active Directory
2 3 (20.00%) Hyper-V
2 3 (20.00%) VMware Infrastructure
Vendors
1 7 (46.67%) Microsoft
2 3 (20.00%) Citrix
2 3 (20.00%) Red Hat
2 3 (20.00%) VMware