Period
to 18 November 2017

The median annual salary for an IT Support Manager was £42,500 in advertised job vacancies in England during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Manager
UK > England
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 978 1002 1093
Rank change year-on-year +24 +91 +33
Permanent jobs requiring an IT Support Manager 181 183 184
As % of all permanent IT jobs advertised in England 0.11% 0.10% 0.089%
As % of the Job Titles category 0.11% 0.11% 0.093%
Number of salaries quoted 120 177 154
England median annual salary £42,500 £45,000 £45,000
Median salary % change year-on-year -5.56% - -
10th Percentile £31,225 £30,500 £30,000
90th Percentile £62,500 £62,500 £58,750
UK median annual salary £42,500 £45,000 £45,000
% change year-on-year -5.56% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
England
Permanent vacancies in England with a recognized job title 160513 172941 198856
% of permanent IT jobs with a recognized job title 95.70% 96.50% 96.51%
Number of salaries quoted 129735 146008 166765
England median annual salary £50,000 £47,500 £46,000
Median salary % change year-on-year +5.26% +3.26% +2.22%
10th Percentile £27,500 £27,250 £26,250
90th Percentile £78,750 £77,500 £75,000
UK median annual salary £48,000 £47,500 £45,000
% change year-on-year +1.05% +5.56% -

IT Support Manager
Job Vacancy Trend in England

Job postings that featured IT Support Manager in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for IT Support Manager in England

IT Support Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Manager in England.

Salary trend for IT Support Manager in England

IT Support Manager
Salary Histogram in England

The salary distribution of IT jobs citing IT Support Manager in England over the 6 months to 18 November 2017.

Salary histogram for IT Support Manager in England

IT Support Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Manager within the England region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +32 98 £42,500 -5.56%
South West -10 22 £42,250 +9.03% 1
North of England +13 19 £42,500 +57.41%
Midlands +22 18 £42,500 -
South East +9 15 £47,500 -5.00%
North West -11 15 £42,500 +15.25%
West Midlands +16 14 £39,500 -8.93%
East of England +4 10 £40,000 -11.11%
East Midlands +37 4 £43,750 +16.67%
Yorkshire +31 4 £37,500 +50.00%
IT Support Manager
UK

IT Support Manager Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 18 November 2017, IT Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring IT Support Manager in the job title.

1 67 (37.02%) Finance
2 63 (34.81%) Windows
3 58 (32.04%) Analytical Skills
4 57 (31.49%) Active Directory
5 54 (29.83%) Continuous Improvement
6 52 (28.73%) ITIL
7 50 (27.62%) Incident Management
8 47 (25.97%) Back Office
9 46 (25.41%) Asset Management
10 45 (24.86%) Banking
10 45 (24.86%) Investment Banking
10 45 (24.86%) Retail Banking
10 45 (24.86%) Wealth Management
10 45 (24.86%) Stakeholder Management
10 45 (24.86%) Front Office
11 44 (24.31%) Microsoft
12 42 (23.20%) Equities
13 37 (20.44%) SLA
14 35 (19.34%) Windows Server
15 24 (13.26%) Microsoft Certification
15 24 (13.26%) MS Exchange
16 23 (12.71%) Microsoft Office
17 21 (11.60%) Office 365
18 20 (11.05%) VMware
18 20 (11.05%) MCSE
19 19 (10.50%) Service Delivery
20 18 (9.94%) DNS
21 17 (9.39%) TCP/IP
21 17 (9.39%) MCSA
21 17 (9.39%) Degree

IT Support Manager Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (13.26%) MS Exchange
2 15 (8.29%) SharePoint
3 7 (3.87%) Exchange Server 2010
4 5 (2.76%) Moodle
5 4 (2.21%) Exchange Server 2013
6 3 (1.66%) Skype for Business
7 2 (1.10%) WordPress
8 1 (0.55%) Apache Spark
8 1 (0.55%) BizTalk Server
8 1 (0.55%) Confluence
8 1 (0.55%) OpenStack
Applications
1 23 (12.71%) Microsoft Office
2 2 (1.10%) AutoCAD
Business Applications
1 1 (0.55%) Visualfiles
Cloud Services
1 21 (11.60%) Office 365
2 10 (5.52%) Microsoft Azure
3 4 (2.21%) G Suite
4 2 (1.10%) SaaS
5 1 (0.55%) Adobe Creative Cloud
5 1 (0.55%) Amazon AWS
5 1 (0.55%) Amazon EMR
5 1 (0.55%) Amazon Kinesis
5 1 (0.55%) Google Cloud Platform
Communications & Networking
1 18 (9.94%) DNS
2 17 (9.39%) TCP/IP
3 16 (8.84%) DHCP
4 11 (6.08%) VLAN
5 7 (3.87%) Firewall
5 7 (3.87%) LAN
5 7 (3.87%) WAN
6 6 (3.31%) Skype
7 5 (2.76%) SAN
8 3 (1.66%) IP Telephony
8 3 (1.66%) SMS
8 3 (1.66%) VoIP
9 2 (1.10%) Fibre Channel
9 2 (1.10%) Internet
9 2 (1.10%) MPLS
9 2 (1.10%) NAS
9 2 (1.10%) SSL
9 2 (1.10%) VPN
9 2 (1.10%) Wireless
10 1 (0.55%) IPsec
Database & Business Intelligence
1 10 (5.52%) SQL Server
2 2 (1.10%) BusinessObjects
2 2 (1.10%) SQL Server 2014
3 1 (0.55%) Amazon Redshift
3 1 (0.55%) Apache Hive
3 1 (0.55%) Big Data
3 1 (0.55%) Crystal Reports
3 1 (0.55%) Hadoop
3 1 (0.55%) Impala
3 1 (0.55%) Redis
3 1 (0.55%) SQL Server Reporting Services
Development Applications
1 5 (2.76%) Team Foundation Server
2 1 (0.55%) JIRA
General
1 67 (37.02%) Finance
2 47 (25.97%) Back Office
3 45 (24.86%) Banking
3 45 (24.86%) Front Office
3 45 (24.86%) Investment Banking
3 45 (24.86%) Retail Banking
4 12 (6.63%) Retail
5 8 (4.42%) Telecoms
6 5 (2.76%) Marketing
7 4 (2.21%) Military
8 3 (1.66%) Advertising
8 3 (1.66%) Billing
8 3 (1.66%) Legal
9 2 (1.10%) Games
9 2 (1.10%) Mandarin Language
9 2 (1.10%) Manufacturing
9 2 (1.10%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 5 (2.76%) .NET
2 4 (2.21%) AngularJS
2 4 (2.21%) REST
3 1 (0.55%) scikit-learn
3 1 (0.55%) TensorFlow
Miscellaneous
1 58 (32.04%) Analytical Skills
2 42 (23.20%) Equities
3 5 (2.76%) Data Centre
3 5 (2.76%) EPoS
3 5 (2.76%) Management Information System
3 5 (2.76%) VLE
4 3 (1.66%) Replication
4 3 (1.66%) Virtual Team
5 2 (1.10%) CCTV
5 2 (1.10%) FMCG
5 2 (1.10%) Hedge funds
5 2 (1.10%) HP Storage
5 2 (1.10%) PKI
5 2 (1.10%) PMI
5 2 (1.10%) RSA SecurID
6 1 (0.55%) Computer Science
6 1 (0.55%) Fintech
6 1 (0.55%) Greenfield Project
6 1 (0.55%) Motion Graphics
6 1 (0.55%) User Experience
Operating Systems
1 63 (34.81%) Windows
2 35 (19.34%) Windows Server
3 12 (6.63%) Windows Server 2012
4 9 (4.97%) Windows 10
5 8 (4.42%) Linux
5 8 (4.42%) Windows Server 2008
6 6 (3.31%) Windows 7
7 3 (1.66%) Red Hat Enterprise Linux
7 3 (1.66%) Unix
8 2 (1.10%) Mac OS X
8 2 (1.10%) Windows 8
Processes & Methodologies
1 54 (29.83%) Continuous Improvement
2 52 (28.73%) ITIL
3 50 (27.62%) Incident Management
4 46 (25.41%) Asset Management
5 45 (24.86%) Stakeholder Management
5 45 (24.86%) Wealth Management
6 19 (10.50%) Service Delivery
7 16 (8.84%) Service Management
8 15 (8.29%) Project Management
9 13 (7.18%) People Management
10 10 (5.52%) PRINCE2
10 10 (5.52%) Problem Management
11 9 (4.97%) Business Intelligence
12 8 (4.42%) Change Management
12 8 (4.42%) Mentoring
13 7 (3.87%) Agile Software Development
13 7 (3.87%) IT Strategy
13 7 (3.87%) Line Management
14 6 (3.31%) Disaster Recovery
14 6 (3.31%) ITSM
Programming Languages
1 7 (3.87%) SQL
2 5 (2.76%) C#
3 3 (1.66%) C
4 1 (0.55%) Java
4 1 (0.55%) PowerShell
4 1 (0.55%) T-SQL
Qualifications
1 24 (13.26%) Microsoft Certification
2 20 (11.05%) MCSE
3 17 (9.39%) Degree
3 17 (9.39%) MCSA
4 13 (7.18%) CCNA
4 13 (7.18%) Cisco Certification
5 12 (6.63%) CCNP
6 5 (2.76%) ITIL Certification
6 5 (2.76%) MCP
7 4 (2.21%) MCTS
7 4 (2.21%) SC Cleared
7 4 (2.21%) Security Cleared
8 2 (1.10%) MCITP
8 2 (1.10%) PMI Certification
9 1 (0.55%) DBS Check
9 1 (0.55%) MCDST
9 1 (0.55%) MOS
Quality Assurance & Compliance
1 37 (20.44%) SLA
2 3 (1.66%) QA
3 2 (1.10%) ISO 9001
3 2 (1.10%) ISO/IEC 20000
4 1 (0.55%) PMO
System Software
1 57 (31.49%) Active Directory
2 8 (4.42%) VMware Infrastructure
3 6 (3.31%) Hyper-V
4 4 (2.21%) XenApp
5 3 (1.66%) vSphere
6 2 (1.10%) VMware ESXi
7 1 (0.55%) Terminal Server
7 1 (0.55%) Terminal Services
7 1 (0.55%) Virtual Servers
7 1 (0.55%) VirtualBox
7 1 (0.55%) VMware Server
7 1 (0.55%) Xsan
Systems Management
1 3 (1.66%) SCCM
1 3 (1.66%) WSUS
2 1 (0.55%) Backup Exec
2 1 (0.55%) Systems Management Server (SMS)
Vendors
1 44 (24.31%) Microsoft
2 20 (11.05%) VMware
3 10 (5.52%) Cisco
4 9 (4.97%) Citrix
5 5 (2.76%) Apple
5 5 (2.76%) Sophos
6 4 (2.21%) SAP
7 3 (1.66%) Google
7 3 (1.66%) HP
7 3 (1.66%) Red Hat
7 3 (1.66%) Veeam
8 2 (1.10%) SolarWinds
8 2 (1.10%) Sun
9 1 (0.55%) Adobe
9 1 (0.55%) Dell
9 1 (0.55%) Progress
9 1 (0.55%) Remedy
9 1 (0.55%) Spiceworks
9 1 (0.55%) Tableau
9 1 (0.55%) WatchGuard