Period
to 22 November 2017

The table below looks at the prevalence of the term IVR in permanent job vacancies advertised in the North West. Included is a benchmarking guide to the salaries offered in vacancies that have cited IVR over the 6 months to 22 November 2017 with a comparison to the same period over the previous 2 years.

Interactive Voice Response (IVR)
England > North West
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 370 352 338
Rank change year-on-year -18 -14 +29
Permanent jobs citing IVR 8 7 19
As % of all permanent IT jobs advertised in the North West 0.060% 0.056% 0.15%
As % of the Miscellaneous category 0.15% 0.14% 0.41%
Number of salaries quoted 5 7 14
North West median annual salary £41,000 £24,000 £49,500
Median salary % change year-on-year +70.83% -51.52% +65.00%
10th Percentile £27,450 £16,500 £41,250
90th Percentile £48,700 £40,550 £85,250
England median annual salary £70,000 £40,000 £46,250
% change year-on-year +75.00% -13.51% +2.78%

IVR is in the Generic IT Skills category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for generic IT skills.

All Generic IT Skills
North West
Permanent vacancies with a requirement for generic IT skills 5210 5042 4585
As % of all permanent IT jobs advertised in the North West 39.19% 40.29% 35.64%
Number of salaries quoted 4071 4204 3643
North West median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +2.56%
10th Percentile £25,750 £25,000 £23,500
90th Percentile £66,250 £61,250 £60,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +3.26%

IVR
Job Vacancy Trend in the North West

Job postings citing IVR as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for IVR in the North West

IVR
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR in the North West.

Salary trend for IVR in the North West

IVR
Salary Histogram in the North West

The salary distribution of IT jobs citing IVR in the North West over the 6 months to 22 November 2017.

Salary histogram for IVR in the North West

IVR
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the North West region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -15 4 £41,000 +26.15% 1
Cheshire -26 4 £20,500 -8.89%
IVR
England

For the 6 months to 22 November 2017, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for IVR.

1 7 (87.50%) Finance
2 5 (62.50%) Financial Institution
3 3 (37.50%) Law
3 3 (37.50%) Agile Software Development
3 3 (37.50%) Banking
3 3 (37.50%) Information Security
3 3 (37.50%) Test Automation
3 3 (37.50%) Customer Engagement
3 3 (37.50%) Java
3 3 (37.50%) SMS
4 2 (25.00%) JavaScript
4 2 (25.00%) CSS
4 2 (25.00%) Adobe
4 2 (25.00%) Waterfall
4 2 (25.00%) Mobile App
4 2 (25.00%) Line Management
4 2 (25.00%) Coaching
4 2 (25.00%) User Experience
4 2 (25.00%) Analytical Skills
4 2 (25.00%) Mobile Development
4 2 (25.00%) User Acceptance Testing
4 2 (25.00%) QA
4 2 (25.00%) Android
4 2 (25.00%) Cloud Computing
4 2 (25.00%) Corporate Banking
4 2 (25.00%) BASE24
4 2 (25.00%) Risk Management
4 2 (25.00%) C++
4 2 (25.00%) HTML
4 2 (25.00%) SDLC

IVR
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (25.00%) Adobe Experience Manager
2 1 (12.50%) SharePoint
Applications
1 1 (12.50%) Microsoft Office
1 1 (12.50%) Microsoft Project
Business Applications
1 2 (25.00%) BASE24
Cloud Services
1 2 (25.00%) Cloud Computing
Communications & Networking
1 3 (37.50%) SMS
2 1 (12.50%) LAN
2 1 (12.50%) PBX
2 1 (12.50%) VLAN
2 1 (12.50%) VoIP
2 1 (12.50%) WAN
2 1 (12.50%) Wi-Fi
General
1 7 (87.50%) Finance
2 5 (62.50%) Financial Institution
3 3 (37.50%) Banking
3 3 (37.50%) Law
4 2 (25.00%) Corporate Banking
5 1 (12.50%) Investment Banking
5 1 (12.50%) Telecoms
Job Titles
1 2 (25.00%) Analyst
1 2 (25.00%) Strategy Manager
2 1 (12.50%) Automation Tester
2 1 (12.50%) Business Process Analyst
2 1 (12.50%) Developer
2 1 (12.50%) Developer/Software Engineer
2 1 (12.50%) Finance Manager
2 1 (12.50%) Finance Project Manager
2 1 (12.50%) First Line Help Desk Analyst
2 1 (12.50%) Help Desk Analyst
2 1 (12.50%) Process Analyst
2 1 (12.50%) Programmer
2 1 (12.50%) Project Manager
2 1 (12.50%) Senior Automation Tester
2 1 (12.50%) Senior Tester
2 1 (12.50%) Service Analyst
2 1 (12.50%) Software Developer
2 1 (12.50%) Software Engineer
2 1 (12.50%) Software Programmer
2 1 (12.50%) Tester
Libraries, Frameworks & Software Standards
1 2 (25.00%) CSS
1 2 (25.00%) HTML
2 1 (12.50%) Middleware
Miscellaneous
1 2 (25.00%) Analytical Skills
1 2 (25.00%) Contactless
1 2 (25.00%) Mobile App
1 2 (25.00%) User Experience
2 1 (12.50%) Blackberry
2 1 (12.50%) Data Centre
2 1 (12.50%) Mainframe
2 1 (12.50%) Online Banking
2 1 (12.50%) PDA
2 1 (12.50%) PMI
2 1 (12.50%) Video Conferencing
Operating Systems
1 2 (25.00%) Android
1 2 (25.00%) Apple iOS
2 1 (12.50%) Linux
Processes & Methodologies
1 3 (37.50%) Agile Software Development
1 3 (37.50%) Customer Engagement
1 3 (37.50%) Information Security
1 3 (37.50%) Test Automation
2 2 (25.00%) Coaching
2 2 (25.00%) Line Management
2 2 (25.00%) Mobile Development
2 2 (25.00%) Risk Management
2 2 (25.00%) SDLC
2 2 (25.00%) Translating Business Requirements
2 2 (25.00%) User Acceptance Testing
2 2 (25.00%) Waterfall
3 1 (12.50%) Biometrics
3 1 (12.50%) Continuous Integration
3 1 (12.50%) Network Virtualisation
3 1 (12.50%) PRINCE
3 1 (12.50%) PRINCE2
3 1 (12.50%) Project Management
3 1 (12.50%) Software Engineering
3 1 (12.50%) Wealth Management
Programming Languages
1 3 (37.50%) Java
2 2 (25.00%) C++
2 2 (25.00%) JavaScript
3 1 (12.50%) SQL
Qualifications
1 1 (12.50%) A+ Certification
1 1 (12.50%) PMI Certification
1 1 (12.50%) PRINCE2 Certification
1 1 (12.50%) Security Cleared
Quality Assurance & Compliance
1 2 (25.00%) QA
System Software
1 1 (12.50%) Active Directory
Vendors
1 2 (25.00%) Adobe
2 1 (12.50%) Cisco
2 1 (12.50%) Verint