Period
to 20 November 2017

The table below looks at the prevalence of the term IVR in permanent job vacancies advertised in England. Included is a benchmarking guide to the salaries offered in vacancies that have cited IVR over the 6 months to 20 November 2017 with a comparison to the same period over the previous 2 years.

Interactive Voice Response (IVR)
UK > England
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 1096 1018 989
Rank change year-on-year -78 -29 +73
Permanent jobs citing IVR 54 179 301
As % of all permanent IT jobs advertised in England 0.032% 0.10% 0.15%
As % of the Miscellaneous category 0.074% 0.25% 0.35%
Number of salaries quoted 40 168 267
England median annual salary £70,000 £40,000 £45,000
Median salary % change year-on-year +75.00% -11.11% -
10th Percentile £38,725 £27,500 £30,750
90th Percentile £82,500 £70,375 £75,000
UK median annual salary £60,000 £40,000 £49,500
% change year-on-year +50.00% -19.19% +10.00%

IVR is in the Generic IT Skills category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for generic IT skills.

All Generic IT Skills
England
Permanent vacancies with a requirement for generic IT skills 72992 72560 86762
As % of all permanent IT jobs advertised in England 43.32% 41.10% 42.18%
Number of salaries quoted 55353 60147 70231
England median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +3.26%
10th Percentile £27,500 £27,500 £27,000
90th Percentile £82,500 £81,250 £80,000
UK median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

IVR
Job Vacancy Trend in England

Job postings citing IVR as a percentage of all IT jobs advertised in England.

Job vacancy trend for IVR in England

IVR
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR in England.

Salary trend for IVR in England

IVR
Salary Histogram in England

The salary distribution of IT jobs citing IVR in England over the 6 months to 20 November 2017.

Salary histogram for IVR in England

IVR
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the England region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -37 28 £70,000 +55.56% 1
South East +3 9 £59,500 +32.22%
North of England +1 9 £41,000 +9.33%
North West -9 7 £41,000 +70.83%
South West +4 4 £42,500 +17.99%
Yorkshire 0 2 £65,000 +62.50%
East of England -9 1 £52,500 -4.55%
IVR
UK

For the 6 months to 20 November 2017, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for IVR.

1 23 (42.59%) Microsoft
2 21 (38.89%) Agile Software Development
3 18 (33.33%) HTML
3 18 (33.33%) CSS
4 17 (31.48%) Oracle
5 16 (29.63%) Java
5 16 (29.63%) JIRA
6 15 (27.78%) .NET Framework
6 15 (27.78%) Enterprise Architecture
6 15 (27.78%) .NET
7 14 (25.93%) ASP.NET
7 14 (25.93%) OO
7 14 (25.93%) SOA
7 14 (25.93%) TIBCO
7 14 (25.93%) Finance
7 14 (25.93%) Scrum
7 14 (25.93%) Data Security
7 14 (25.93%) Subversion
7 14 (25.93%) Network Design
7 14 (25.93%) Pega
7 14 (25.93%) Confluence
7 14 (25.93%) Oracle SOA Suite
7 14 (25.93%) Jenkins
8 13 (24.07%) SQL
9 12 (22.22%) Technical Analysis
9 12 (22.22%) Mentoring
10 11 (20.37%) Genesys
10 11 (20.37%) Avaya
11 10 (18.52%) Speech Recognition
12 9 (16.67%) Software Engineering

IVR
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (25.93%) Confluence
1 14 (25.93%) Oracle SOA Suite
2 5 (9.26%) Apache Spark
2 5 (9.26%) SharePoint
3 3 (5.56%) MS Exchange
4 2 (3.70%) Adobe Experience Manager
4 2 (3.70%) FileNet
5 1 (1.85%) Skype for Business
Applications
1 6 (11.11%) Microsoft Excel
1 6 (11.11%) Microsoft Office
1 6 (11.11%) Microsoft PowerPoint
2 5 (9.26%) Microsoft Project
3 2 (3.70%) MS Visio
Business Applications
1 2 (3.70%) BASE24
1 2 (3.70%) Dynamics CRM
1 2 (3.70%) iTrent
1 2 (3.70%) ResourceLink
Cloud Services
1 8 (14.81%) Amazon AWS
2 6 (11.11%) Microsoft Azure
3 5 (9.26%) IaaS
3 5 (9.26%) PaaS
3 5 (9.26%) SaaS
4 2 (3.70%) Cloud Computing
4 2 (3.70%) Oracle Service Cloud
Communications & Networking
1 8 (14.81%) VoIP
2 5 (9.26%) PBX
3 4 (7.41%) SMS
4 3 (5.56%) H.323
4 3 (5.56%) LAN
4 3 (5.56%) Unified Communications
4 3 (5.56%) VLAN
4 3 (5.56%) WAN
4 3 (5.56%) Wi-Fi
5 2 (3.70%) CTI
5 2 (3.70%) Remote Desktop
5 2 (3.70%) TCP/IP
6 1 (1.85%) Cisco IPT
6 1 (1.85%) DECT
6 1 (1.85%) DHCP
6 1 (1.85%) DNS
6 1 (1.85%) Firewall
6 1 (1.85%) LDAP
6 1 (1.85%) Skype
6 1 (1.85%) Wireless
Database & Business Intelligence
1 5 (9.26%) Apache Cassandra
1 5 (9.26%) Big Data
1 5 (9.26%) Data Warehouse
1 5 (9.26%) HDInsight
1 5 (9.26%) MongoDB
1 5 (9.26%) NewSQL
1 5 (9.26%) NoSQL
2 3 (5.56%) SQL Server
Development Applications
1 16 (29.63%) JIRA
2 14 (25.93%) Jenkins
2 14 (25.93%) Subversion
3 1 (1.85%) GitLab
General
1 14 (25.93%) Finance
2 6 (11.11%) Back Office
2 6 (11.11%) Front Office
2 6 (11.11%) Telecoms
3 5 (9.26%) Financial Institution
3 5 (9.26%) Manufacturing
4 2 (3.70%) Banking
4 2 (3.70%) Corporate Banking
4 2 (3.70%) Law
4 2 (3.70%) Marketing
5 1 (1.85%) Legal
Job Titles
1 10 (18.52%) Architect
2 8 (14.81%) Software Engineer
2 8 (14.81%) Technical Leader
3 7 (12.96%) Lead Software Engineer
3 7 (12.96%) Senior Software Engineer
3 7 (12.96%) Software Team Leader
3 7 (12.96%) Team Leader
4 5 (9.26%) Analyst
4 5 (9.26%) AWS Engineer
4 5 (9.26%) AWS Software Engineer
5 4 (7.41%) Solutions Architect
6 3 (5.56%) .NET Architect
6 3 (5.56%) Call Centre Consultant
6 3 (5.56%) Consultant
6 3 (5.56%) Java Technical Architect
6 3 (5.56%) Oracle Technical Architect
6 3 (5.56%) Project Manager
6 3 (5.56%) Senior .NET Architect
6 3 (5.56%) Senior Technical Architect
6 3 (5.56%) Technical Architect
Libraries, Frameworks & Software Standards
1 18 (33.33%) CSS
1 18 (33.33%) HTML
2 15 (27.78%) .NET
2 15 (27.78%) .NET Framework
3 14 (25.93%) ASP.NET
4 9 (16.67%) Node.js
5 4 (7.41%) Middleware
5 4 (7.41%) Web Services
6 2 (3.70%) RESTful
7 1 (1.85%) XMPP
Miscellaneous
1 5 (9.26%) 3D Printing
1 5 (9.26%) Mobile Computing
1 5 (9.26%) Robotics
2 4 (7.41%) Data Centre
2 4 (7.41%) Handset
2 4 (7.41%) Smartphone
3 3 (5.56%) Analytical Skills
3 3 (5.56%) Computer Science
3 3 (5.56%) Management Information System
3 3 (5.56%) PMI
3 3 (5.56%) Replication
4 2 (3.70%) Contactless
4 2 (3.70%) Fat Client
4 2 (3.70%) Mobile App
4 2 (3.70%) Thin Client
4 2 (3.70%) User Experience
4 2 (3.70%) Video Conferencing
5 1 (1.85%) Blackberry
5 1 (1.85%) Driving Licence
5 1 (1.85%) Social Media
Operating Systems
1 9 (16.67%) Windows
2 6 (11.11%) Windows 7
3 3 (5.56%) Linux
3 3 (5.56%) Windows Server
4 2 (3.70%) Android
4 2 (3.70%) Apple iOS
4 2 (3.70%) Windows Server 2012
5 1 (1.85%) AIX
5 1 (1.85%) Solaris
Processes & Methodologies
1 21 (38.89%) Agile Software Development
2 15 (27.78%) Enterprise Architecture
3 14 (25.93%) Data Security
3 14 (25.93%) Network Design
3 14 (25.93%) OO
3 14 (25.93%) Scrum
3 14 (25.93%) SOA
4 12 (22.22%) Mentoring
4 12 (22.22%) Technical Analysis
5 10 (18.52%) Speech Recognition
6 9 (16.67%) CRM
6 9 (16.67%) Software Engineering
7 8 (14.81%) Project Management
8 7 (12.96%) ITIL
8 7 (12.96%) PRINCE2
9 6 (11.11%) Service Management
10 5 (9.26%) Content Management
10 5 (9.26%) E-Commerce
10 5 (9.26%) Risk Management
10 5 (9.26%) Service Delivery
Programming Languages
1 16 (29.63%) Java
2 13 (24.07%) SQL
3 4 (7.41%) JavaScript
4 2 (3.70%) C++
4 2 (3.70%) PHP
5 1 (1.85%) Scala
Qualifications
1 3 (5.56%) Degree
1 3 (5.56%) PMI Certification
1 3 (5.56%) PRINCE2 Certification
1 3 (5.56%) Security Cleared
2 2 (3.70%) DBS Check
3 1 (1.85%) A+ Certification
3 1 (1.85%) CCNA
3 1 (1.85%) Cisco Certification
3 1 (1.85%) ISEB
Quality Assurance & Compliance
1 3 (5.56%) QA
2 1 (1.85%) SLA
System Software
1 5 (9.26%) Active Directory
2 2 (3.70%) DFS Replication
Systems Management
1 4 (7.41%) Norton AntiVirus
2 2 (3.70%) WSUS
3 1 (1.85%) Ansible
3 1 (1.85%) Cisco CUCM
3 1 (1.85%) Cisco UCCX
Vendors
1 23 (42.59%) Microsoft
2 17 (31.48%) Oracle
3 14 (25.93%) Pega
3 14 (25.93%) TIBCO
4 11 (20.37%) Avaya
4 11 (20.37%) Genesys
5 5 (9.26%) Cisco
5 5 (9.26%) Hortonworks
5 5 (9.26%) Mitel
6 4 (7.41%) Symantec
7 3 (5.56%) Verint
8 2 (3.70%) Adobe
8 2 (3.70%) Atlassian
8 2 (3.70%) BMC
8 2 (3.70%) Citrix
8 2 (3.70%) Northgate
9 1 (1.85%) Bloomberg
9 1 (1.85%) Reuters
9 1 (1.85%) Siemens
9 1 (1.85%) Toshiba