Period
to 19 August 2019

The table below looks at the prevalence of the term IVR in permanent job vacancies advertised in England. Included is a benchmarking guide to the salaries offered in vacancies that have cited IVR over the 6 months to 19 August 2019 with a comparison to the same period over the previous 2 years.

Interactive Voice Response (IVR)
UK > England
6 months to
19 Aug 2019
Same period 2018 Same period 2017
Rank 990 1062 1100
Rank change year-on-year +72 +38 -79
Permanent jobs citing IVR 73 97 72
As % of all permanent IT jobs advertised in England 0.056% 0.061% 0.043%
As % of the Miscellaneous category 0.14% 0.16% 0.11%
Number of salaries quoted 31 35 58
England median annual salary £55,000 £50,000 £57,500
Median salary % change year-on-year +10.00% -13.04% +35.29%
10th Percentile £37,000 £31,250 £30,000
90th Percentile £77,500 £71,000 £82,500
UK median annual salary £55,000 £50,000 £47,500
% change year-on-year +10.00% +5.26% +11.76%

IVR is in the Generic IT Skills category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for generic IT skills.

All Generic IT Skills
England
Permanent vacancies with a requirement for generic IT skills 51,664 62,052 67,492
As % of all permanent IT jobs advertised in England 39.42% 39.31% 40.54%
Number of salaries quoted 38,953 47,708 51,308
England median annual salary £53,500 £52,500 £50,000
Median salary % change year-on-year +1.90% +5.00% -
10th Percentile £30,000 £28,750 £27,500
90th Percentile £90,000 £85,000 £82,500
UK median annual salary £52,500 £51,100 £50,000
% change year-on-year +2.74% +2.20% -

IVR
Job Vacancy Trend in England

Job postings citing IVR as a percentage of all IT jobs advertised in England.

Job vacancy trend for IVR in England

IVR
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR in England.

Salary trend for IVR in England

IVR
Salary Histogram in England

The salary distribution of IT jobs citing IVR in England over the 6 months to 19 August 2019.

Salary histogram for IVR in England

IVR
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the England region over the 6 months to 19 August 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +85 40 £75,000 +50.00% 2
South East +25 12 £38,000 -24.00% 2
North of England +8 11 £85,000 +111.58% 5
North West +5 10 £85,000 +82.80% 3
South West +5 7 £45,000 +73.08%
East of England +81 3 - -
Yorkshire -9 1 - - 2
IVR
UK

For the 6 months to 19 August 2019, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for IVR.

1 43 (58.90%) Agile Software Development
2 30 (41.10%) Project Management
3 29 (39.73%) User Experience
3 29 (39.73%) Project Delivery
4 28 (38.36%) Degree
5 25 (34.25%) Continuous Improvement
6 24 (32.88%) People Management
6 24 (32.88%) Marketing
6 24 (32.88%) Validation
7 23 (31.51%) Adobe
7 23 (31.51%) Adobe Creative Cloud
7 23 (31.51%) Service Design
7 23 (31.51%) Prototyping
7 23 (31.51%) InVision
7 23 (31.51%) OmniGraffle
7 23 (31.51%) Product Management
7 23 (31.51%) UX Design
7 23 (31.51%) Sketch
7 23 (31.51%) User-Centered Design (UCD)
7 23 (31.51%) Design Thinking
8 21 (28.77%) Cisco
9 16 (21.92%) Mentoring
10 14 (19.18%) Wireless
11 13 (17.81%) Firewall
11 13 (17.81%) Problem-Solving
12 12 (16.44%) Finance
12 12 (16.44%) Coaching
13 11 (15.07%) Presales
13 11 (15.07%) Time Management
13 11 (15.07%) VoIP

IVR
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.48%) Confluence
1 4 (5.48%) Oracle SOA Suite
2 3 (4.11%) Skype for Business
3 2 (2.74%) Office Communications Server
Applications
1 23 (31.51%) InVision
1 23 (31.51%) OmniGraffle
1 23 (31.51%) Sketch
2 6 (8.22%) Chatbot
Business Applications
1 4 (5.48%) Cisco SocialMiner
Cloud Services
1 23 (31.51%) Adobe Creative Cloud
2 4 (5.48%) Twilio
3 2 (2.74%) OpenShift
4 1 (1.37%) Amazon AWS
4 1 (1.37%) Force.com
4 1 (1.37%) Heroku
4 1 (1.37%) Microsoft Azure
4 1 (1.37%) Office 365
4 1 (1.37%) Salesforce Sales Cloud
4 1 (1.37%) Salesforce Service Cloud
4 1 (1.37%) Serverless
Communications & Networking
1 14 (19.18%) Wireless
2 13 (17.81%) Firewall
3 11 (15.07%) DNS
3 11 (15.07%) VoIP
4 10 (13.70%) Cisco Nexus
5 9 (12.33%) Unified Communications
5 9 (12.33%) WAN
6 8 (10.96%) BGP
6 8 (10.96%) Internet
6 8 (10.96%) LAN
6 8 (10.96%) Network Security
6 8 (10.96%) OSPF
7 7 (9.59%) MPLS
8 6 (8.22%) Ethernet
9 5 (6.85%) CTI
9 5 (6.85%) DHCP
9 5 (6.85%) DMVPN
9 5 (6.85%) EIGRP
10 4 (5.48%) GPON
10 4 (5.48%) MRTG
Database & Business Intelligence
1 4 (5.48%) Amazon Aurora
1 4 (5.48%) MySQL
2 1 (1.37%) Big Data
2 1 (1.37%) MongoDB
2 1 (1.37%) NoSQL
Development Applications
1 4 (5.48%) Bitbucket
1 4 (5.48%) JIRA
1 4 (5.48%) Subversion
1 4 (5.48%) Visual Studio Team System
1 4 (5.48%) VSS/SourceSafe
2 2 (2.74%) Jenkins
General
1 24 (32.88%) Marketing
2 12 (16.44%) Finance
3 6 (8.22%) Banking
4 5 (6.85%) Back Office
4 5 (6.85%) Telecoms
5 4 (5.48%) Front Office
6 3 (4.11%) French Language
7 1 (1.37%) Law
7 1 (1.37%) Public Sector
7 1 (1.37%) Retail
Job Titles
1 26 (35.62%) Designer
2 25 (34.25%) UX Designer
3 9 (12.33%) Lead Designer
3 9 (12.33%) Lead UX Designer
3 9 (12.33%) Network Engineer
4 8 (10.96%) Developer
5 5 (6.85%) Developer/Software Engineer
5 5 (6.85%) Product Owner
5 5 (6.85%) Software Developer
5 5 (6.85%) Software Engineer
6 4 (5.48%) Network Security Engineer
6 4 (5.48%) Project Manager
6 4 (5.48%) Security Engineer
6 4 (5.48%) Voice Engineer
7 3 (4.11%) 1st/2nd Line Desktop Support
7 3 (4.11%) 1st/2nd Line Support
7 3 (4.11%) 2nd Line Desktop Support
7 3 (4.11%) 2nd Line Support
7 3 (4.11%) Architect
7 3 (4.11%) Desktop Support
Libraries, Frameworks & Software Standards
1 6 (8.22%) Natural Language Processing
1 6 (8.22%) XML
2 4 (5.48%) .NET
2 4 (5.48%) ASP.NET
2 4 (5.48%) CSS
2 4 (5.48%) HTML
2 4 (5.48%) Node.js
2 4 (5.48%) React
2 4 (5.48%) XMPP
3 3 (4.11%) REST
4 1 (1.37%) EJB
4 1 (1.37%) JSON
4 1 (1.37%) JSP
4 1 (1.37%) Servlets
4 1 (1.37%) Spring
4 1 (1.37%) Web Services
Miscellaneous
1 29 (39.73%) User Experience
2 8 (10.96%) Analytical Skills
3 7 (9.59%) Data Centre
4 4 (5.48%) Algorithms
5 3 (4.11%) Enterprise Software
5 3 (4.11%) Linux Command Line
5 3 (4.11%) Management Information System
5 3 (4.11%) Self-Motivation
6 2 (2.74%) Internet of Things
6 2 (2.74%) Video Conferencing
6 2 (2.74%) VUI
Operating Systems
1 6 (8.22%) Windows
2 4 (5.48%) CentOS
2 4 (5.48%) Unix
3 3 (4.11%) Linux
Processes & Methodologies
1 43 (58.90%) Agile Software Development
2 30 (41.10%) Project Management
3 29 (39.73%) Project Delivery
4 25 (34.25%) Continuous Improvement
5 24 (32.88%) People Management
5 24 (32.88%) Validation
6 23 (31.51%) Design Thinking
6 23 (31.51%) Product Management
6 23 (31.51%) Prototyping
6 23 (31.51%) Service Design
6 23 (31.51%) User-Centered Design (UCD)
6 23 (31.51%) UX Design
7 16 (21.92%) Mentoring
8 13 (17.81%) Problem-Solving
9 12 (16.44%) Coaching
10 11 (15.07%) Presales
10 11 (15.07%) Time Management
11 9 (12.33%) ITIL
12 8 (10.96%) CRM
12 8 (10.96%) WFM
Programming Languages
1 9 (12.33%) Java
2 7 (9.59%) JavaScript
3 2 (2.74%) C#
3 2 (2.74%) C++
3 2 (2.74%) Groovy
3 2 (2.74%) Scala
4 1 (1.37%) SQL
Qualifications
1 28 (38.36%) Degree
2 9 (12.33%) Master's Degree
3 5 (6.85%) CCNA
3 5 (6.85%) Cisco Certification
Quality Assurance & Compliance
1 5 (6.85%) GDPR
1 5 (6.85%) SLA
2 1 (1.37%) PCI DSS
2 1 (1.37%) QA
System Software
1 5 (6.85%) VMware Infrastructure
2 4 (5.48%) iptables
2 4 (5.48%) VMware ESXi
3 3 (4.11%) Firmware
4 1 (1.37%) Virtual Servers
Systems Management
1 9 (12.33%) Cisco CUCM
1 9 (12.33%) Cisco UCCE
2 8 (10.96%) Cisco UCCX
3 4 (5.48%) vCenter Server
3 4 (5.48%) vMotion
4 1 (1.37%) Cisco IPCC
Vendors
1 23 (31.51%) Adobe
2 21 (28.77%) Cisco
3 7 (9.59%) Avaya
3 7 (9.59%) F5
3 7 (9.59%) Microsoft
3 7 (9.59%) Palo Alto
3 7 (9.59%) ServiceNow
4 6 (8.22%) Juniper
5 5 (6.85%) Salesforce.com
5 5 (6.85%) VMware
6 4 (5.48%) Automation Anywhere
6 4 (5.48%) Blue Prism
6 4 (5.48%) Oracle
6 4 (5.48%) UiPath
7 3 (4.11%) Extreme Networks
7 3 (4.11%) Fortinet
7 3 (4.11%) Genesys
7 3 (4.11%) NICE Systems
7 3 (4.11%) Red Box
7 3 (4.11%) SolarWinds