Period
to 16 January 2019

The table below looks at the prevalence of the term IVR in permanent job vacancies advertised in England. Included is a benchmarking guide to the salaries offered in vacancies that have cited IVR over the 6 months to 16 January 2019 with a comparison to the same period over the previous 2 years.

Interactive Voice Response (IVR)
UK > England
6 months to
16 Jan 2019
Same period 2018 Same period 2017
Rank 1001 1104 1005
Rank change year-on-year +103 -99 +20
Permanent jobs citing IVR 84 55 164
As % of all permanent IT jobs advertised in England 0.060% 0.034% 0.098%
As % of the Miscellaneous category 0.14% 0.083% 0.25%
Number of salaries quoted 67 38 153
England median annual salary £50,000 £59,750 £45,000
Median salary % change year-on-year -16.32% +32.78% -4.76%
10th Percentile £32,000 £23,500 £27,500
90th Percentile £78,000 £77,875 £83,750
UK median annual salary £65,000 £57,500 £42,500
% change year-on-year +13.04% +35.29% -14.14%

IVR is in the Generic IT Skills category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for generic IT skills.

All Generic IT Skills
England
Permanent vacancies with a requirement for generic IT skills 59,029 66,308 66,268
As % of all permanent IT jobs advertised in England 42.02% 40.83% 39.77%
Number of salaries quoted 45,657 51,439 54,526
England median annual salary £55,000 £50,000 £50,000
Median salary % change year-on-year +10.00% - -
10th Percentile £30,000 £28,500 £27,500
90th Percentile £87,500 £82,500 £81,250
UK median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

IVR
Job Vacancy Trend in England

Job postings citing IVR as a percentage of all IT jobs advertised in England.

Job vacancy trend for IVR in England

IVR
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR in England.

Salary trend for IVR in England

IVR
Salary Histogram in England

The salary distribution of IT jobs citing IVR in England over the 6 months to 16 January 2019.

Salary histogram for IVR in England

IVR
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the England region over the 6 months to 16 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +66 42 £75,000 - 2
North of England +45 21 £39,500 +58.00% 2
North West +41 14 £39,750 +62.24% 1
Midlands +38 10 £37,500 -31.82% 3
West Midlands - 10 £37,500 -
Yorkshire +29 7 £32,500 -50.00% 1
South East +23 6 £65,000 +13.04%
East of England +34 3 - - 1
South West +10 3 £52,500 +40.00% 2
IVR
UK

For the 6 months to 16 January 2019, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for IVR.

1 31 (36.90%) Microsoft
2 30 (35.71%) Agile Software Development
3 25 (29.76%) VoIP
3 25 (29.76%) HTML
3 25 (29.76%) LAN
3 25 (29.76%) Presales
4 24 (28.57%) JavaScript
5 23 (27.38%) Cisco
5 23 (27.38%) Back Office
5 23 (27.38%) JIRA
6 22 (26.19%) Mentoring
6 22 (26.19%) Oracle
6 22 (26.19%) SOA
7 21 (25.00%) .NET
7 21 (25.00%) ASP.NET
7 21 (25.00%) CSS
7 21 (25.00%) Data Security
7 21 (25.00%) Subversion
7 21 (25.00%) Network Design
7 21 (25.00%) Telecoms
7 21 (25.00%) Scrum
7 21 (25.00%) Node.js
7 21 (25.00%) Oracle SOA Suite
7 21 (25.00%) Confluence
8 20 (23.81%) Bitbucket
8 20 (23.81%) React
8 20 (23.81%) GDPR
8 20 (23.81%) Amazon Aurora
8 20 (23.81%) Finance
8 20 (23.81%) Front Office

IVR
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (25.00%) Confluence
1 21 (25.00%) Oracle SOA Suite
2 9 (10.71%) Skype for Business
3 8 (9.52%) CMS
4 4 (4.76%) SharePoint
5 2 (2.38%) MS Exchange
Applications
1 4 (4.76%) Microsoft Office
1 4 (4.76%) Microsoft Project
1 4 (4.76%) MS Visio
2 3 (3.57%) Chatbot
3 2 (2.38%) Microsoft Excel
3 2 (2.38%) Spreadsheet
4 1 (1.19%) Microsoft PowerPoint
Cloud Services
1 6 (7.14%) G Suite
2 4 (4.76%) Amazon AWS
3 3 (3.57%) Amazon Alexa
3 3 (3.57%) Microsoft Azure
4 2 (2.38%) Google Cloud Platform
Communications & Networking
1 25 (29.76%) LAN
1 25 (29.76%) VoIP
2 20 (23.81%) WAN
3 15 (17.86%) TCP/IP
4 12 (14.29%) SMS
5 11 (13.10%) Firewall
6 8 (9.52%) DEFINITY
6 8 (9.52%) Internet
7 7 (8.33%) Ethernet
7 7 (8.33%) IP Telephony
7 7 (8.33%) Unified Communications
7 7 (8.33%) VLAN
7 7 (8.33%) Wireless
8 6 (7.14%) MPLS
8 6 (7.14%) Skype
9 5 (5.95%) Cisco ICM
9 5 (5.95%) DNS
9 5 (5.95%) DWDM
9 5 (5.95%) SDH
9 5 (5.95%) VPN
Database & Business Intelligence
1 20 (23.81%) Amazon Aurora
2 4 (4.76%) SQL Server Analysis Services
2 4 (4.76%) SQL Server Integration Services
3 3 (3.57%) SQL Server
3 3 (3.57%) SQL Server 2012
3 3 (3.57%) SQL Server 2014
4 1 (1.19%) BusinessObjects
4 1 (1.19%) Hadoop
4 1 (1.19%) MS Access
4 1 (1.19%) MySQL
4 1 (1.19%) SQL Server Reporting Services
Development Applications
1 23 (27.38%) JIRA
2 21 (25.00%) Subversion
3 20 (23.81%) Bitbucket
4 15 (17.86%) Visual Studio Team System
5 1 (1.19%) Jenkins
General
1 23 (27.38%) Back Office
2 21 (25.00%) Telecoms
3 20 (23.81%) Finance
3 20 (23.81%) Front Office
4 5 (5.95%) Retail
5 2 (2.38%) Billing
6 1 (1.19%) Law
6 1 (1.19%) Legal
Job Titles
1 20 (23.81%) Analyst
2 9 (10.71%) Telecoms Engineer
3 8 (9.52%) Infrastructure Analyst
3 8 (9.52%) Telephony Analyst
4 7 (8.33%) Technical Leader
5 6 (7.14%) Infrastructure Engineer
5 6 (7.14%) Programme Manager
6 5 (5.95%) Technical Manager
6 5 (5.95%) Technical Programme Manager
6 5 (5.95%) Test Analyst
7 4 (4.76%) Applications Engineer
7 4 (4.76%) Software Engineer
7 4 (4.76%) Solutions Analyst
8 3 (3.57%) Java Engineer
8 3 (3.57%) Java Software Engineer
8 3 (3.57%) Sales Engineer
9 2 (2.38%) Presales Engineer
9 2 (2.38%) Senior Presales Engineer
9 2 (2.38%) Voice Consultant
9 2 (2.38%) Voice Engineer
Libraries, Frameworks & Software Standards
1 25 (29.76%) HTML
2 21 (25.00%) .NET
2 21 (25.00%) ASP.NET
2 21 (25.00%) CSS
2 21 (25.00%) Node.js
3 20 (23.81%) React
4 3 (3.57%) Spring
5 1 (1.19%) .NET Framework
5 1 (1.19%) VXML
5 1 (1.19%) Web Services
5 1 (1.19%) WebRTC
5 1 (1.19%) XMPP
Miscellaneous
1 8 (9.52%) Management Information System
2 6 (7.14%) Self-Motivation
3 5 (5.95%) Analytical Skills
3 5 (5.95%) Social Media
3 5 (5.95%) Virtual Team
4 4 (4.76%) Data Centre
4 4 (4.76%) EPoS
5 2 (2.38%) Linux Command Line
6 1 (1.19%) Fat Client
6 1 (1.19%) Thin Client
Operating Systems
1 11 (13.10%) Windows
2 9 (10.71%) Windows Server
3 5 (5.95%) Linux
4 4 (4.76%) Windows 10
4 4 (4.76%) Windows 7
4 4 (4.76%) Windows Server 2008
5 3 (3.57%) Windows Server 2012
6 1 (1.19%) Debian
6 1 (1.19%) Ubuntu
Processes & Methodologies
1 30 (35.71%) Agile Software Development
2 25 (29.76%) Presales
3 22 (26.19%) Mentoring
3 22 (26.19%) SOA
4 21 (25.00%) Data Security
4 21 (25.00%) Network Design
4 21 (25.00%) Scrum
5 19 (22.62%) Technical Analysis
6 16 (19.05%) ITIL
7 15 (17.86%) IT Strategy
8 10 (11.90%) Software Engineering
9 9 (10.71%) Telesales
10 8 (9.52%) Infrastructure Engineering
10 8 (9.52%) Project Management
10 8 (9.52%) Time Management
11 7 (8.33%) Problem-Solving
12 6 (7.14%) Computer Science
12 6 (7.14%) Disaster Recovery
13 5 (5.95%) Service Delivery
13 5 (5.95%) Test Scripting
Programming Languages
1 24 (28.57%) JavaScript
2 5 (5.95%) SQL
3 4 (4.76%) Java
3 4 (4.76%) Python
3 4 (4.76%) T-SQL
3 4 (4.76%) VB
3 4 (4.76%) VBScript
4 3 (3.57%) Java 8
5 2 (2.38%) PL/SQL
5 2 (2.38%) PowerShell
6 1 (1.19%) VBA
Qualifications
1 15 (17.86%) Degree
2 11 (13.10%) CCNA
2 11 (13.10%) Cisco Certification
3 3 (3.57%) CCNP
4 2 (2.38%) CCVP
5 1 (1.19%) ISEB
5 1 (1.19%) ITIL Certification
5 1 (1.19%) MCP
5 1 (1.19%) Microsoft Certified Architect
5 1 (1.19%) PRINCE2 Certification
5 1 (1.19%) TOGAF Certification
Quality Assurance & Compliance
1 20 (23.81%) GDPR
2 4 (4.76%) PCI DSS
2 4 (4.76%) SLA
3 1 (1.19%) ISO/IEC 20000
3 1 (1.19%) ISO/IEC 27001
3 1 (1.19%) QA
System Software
1 7 (8.33%) Active Directory
1 7 (8.33%) VMware Infrastructure
2 5 (5.95%) Terminal Services
2 5 (5.95%) Virtual Servers
3 4 (4.76%) Hyper-V
4 1 (1.19%) Docker
Systems Management
1 2 (2.38%) Cisco CUCM
2 1 (1.19%) Cisco UCCE
2 1 (1.19%) Cisco UCCX
2 1 (1.19%) Kubernetes
Vendors
1 31 (36.90%) Microsoft
2 23 (27.38%) Cisco
3 22 (26.19%) Oracle
4 17 (20.24%) Avaya
5 7 (8.33%) VMware
6 6 (7.14%) Google
6 6 (7.14%) Mitel
7 5 (5.95%) Citrix
7 5 (5.95%) Salesforce.com
8 4 (4.76%) Genesys
9 3 (3.57%) Facebook
9 3 (3.57%) SolarWinds
10 2 (2.38%) Juniper
10 2 (2.38%) Palo Alto
10 2 (2.38%) ServiceNow
11 1 (1.19%) BT
11 1 (1.19%) CheckPoint
11 1 (1.19%) Red Hat
11 1 (1.19%) Teradata
11 1 (1.19%) TIBCO