The table below looks at the prevalence of the term IVR in permanent job vacancies advertised in England. Included is a benchmarking guide to the salaries offered in vacancies that have cited IVR over the 3 months to 22 June 2017 with a comparison to the same period over the previous 2 years.

Interactive Voice Response (IVR)
UK / England
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 814 773 765
Rank change year-on-year -41 -8  
Permanent jobs citing IVR 41 134 192
As % of all permanent IT jobs advertised in England 0.049% 0.14% 0.18%
As % of the Miscellaneous category 0.12% 0.35% 0.45%
Number of salaries quoted 33 93 144
Median salary £50,000 £45,000 £55,000
Median salary % change year-on-year +11.11% -18.18%  
90% offered a salary of more than £30,000 £29,000 £31,500
10% offered a salary of more than £86,000 £70,000 £75,000
UK excluding London median salary £38,500 £41,500 £55,000
% change year-on-year -7.22% -24.54%  

IVR is in the generic IT skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for generic IT skills.

Generic IT Skills
England
Permanent job vacancies with a requirement for generic IT skills 35272 38662 42764
As % of all permanent IT job vacancies advertised in England 42.26% 41.72% 41.12%
Number of salaries quoted 27738 32139 34441
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26%  
90% offered a salary of more than £30,000 £30,000 £28,250
10% offered a salary of more than £80,000 £75,000 £79,000
UK excluding London median salary £42,500 £42,500 £40,000
% change year-on-year - +6.25%  

IVR
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing IVR as a proportion of all permanent or contract IT jobs with a match in the Miscellaneous category.

Job vacancy trend for IVR in England

IVR
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR in England.

Salary trend for IVR in England

IVR
Salary Histogram in England

The salary distribution of IT jobs citing IVR in England over the 3 months to 22 June 2017.

Salary histogram for IVR in England

IVR
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the England region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +18 20 £70,000 +47.36% 3
Yorkshire -1 8 £40,000 -11.11%
North West -45 5 £20,500 -74.37% 2
West Midlands +9 4 £30,000 -33.33%
South East +9 2 £80,000 +45.45% 1
South West -6 2 £46,250 +44.33% 2
IVR
UK

For the 6 months to 22 June 2017, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for IVR.

1 43 (36.44%) ITIL
1 43 (36.44%) VoIP
2 36 (30.51%) Cisco
2 36 (30.51%) Java
3 34 (28.81%) Agile Software Development
3 34 (28.81%) Enterprise Architecture
4 33 (27.97%) Telecoms
5 31 (26.27%) JIRA
6 30 (25.42%) Scrum
7 27 (22.88%) SDLC
8 24 (20.34%) Confluence
8 24 (20.34%) Microsoft
9 23 (19.49%) Project Management
10 22 (18.64%) SOA
10 22 (18.64%) Finance
11 21 (17.80%) Network Design
12 20 (16.95%) Oracle
12 20 (16.95%) Technical Analysis
13 19 (16.10%) Active Directory
13 19 (16.10%) CTI
13 19 (16.10%) Firewall
13 19 (16.10%) Migration
14 18 (15.25%) MPLS
14 18 (15.25%) HTML
14 18 (15.25%) CSS
15 17 (14.41%) Cisco Certification
16 16 (13.56%) VLAN
16 16 (13.56%) CCNA
16 16 (13.56%) DNS
16 16 (13.56%) Windows

IVR
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (20.34%) Confluence
2 12 (10.17%) MS Exchange
3 11 (9.32%) Skype for Business
4 9 (7.63%) SharePoint
5 8 (6.78%) Oracle SOA Suite
6 7 (5.93%) CMS
6 7 (5.93%) Sitecore CMS
7 6 (5.08%) FileNet
8 5 (4.24%) Exchange Server 2010
8 5 (4.24%) OpenStack
9 2 (1.69%) Adobe Experience Manager
9 2 (1.69%) WebSphere
Applications
1 6 (5.08%) Microsoft Office
2 4 (3.39%) Microsoft Excel
3 3 (2.54%) Microsoft Project
4 2 (1.69%) Microsoft PowerPoint
5 1 (0.85%) MS Visio
Business Applications
1 12 (10.17%) Dynamics CRM
2 6 (5.08%) iTrent
2 6 (5.08%) ResourceLink
3 2 (1.69%) BASE24
Cloud Services
1 7 (5.93%) SaaS
2 6 (5.08%) Amazon AWS
2 6 (5.08%) Google Cloud Platform
2 6 (5.08%) IaaS
2 6 (5.08%) Microsoft Azure
2 6 (5.08%) Oracle Service Cloud
2 6 (5.08%) PaaS
3 5 (4.24%) Mimecast
4 4 (3.39%) Office 365
5 1 (0.85%) Amazon EC2
5 1 (0.85%) Cloud Computing
Communications & Networking
1 43 (36.44%) VoIP
2 19 (16.10%) CTI
2 19 (16.10%) Firewall
3 18 (15.25%) MPLS
4 16 (13.56%) DNS
4 16 (13.56%) VLAN
5 15 (12.71%) LAN
5 15 (12.71%) WAN
6 14 (11.86%) Wireless
7 13 (11.02%) ADSL
8 11 (9.32%) Skype
8 11 (9.32%) Unified Communications
8 11 (9.32%) Wi-Fi
9 9 (7.63%) H.323
10 8 (6.78%) Remote Desktop
11 7 (5.93%) PBX
12 6 (5.08%) Ethernet
12 6 (5.08%) IP Telephony
12 6 (5.08%) TCP/IP
12 6 (5.08%) VPN
Database & Business Intelligence
1 8 (6.78%) SQL Server
2 4 (3.39%) MySQL
3 2 (1.69%) Big Data
3 2 (1.69%) Hadoop
4 1 (0.85%) Relational Database
Development Applications
1 31 (26.27%) JIRA
2 12 (10.17%) Subversion
3 8 (6.78%) Jenkins
4 2 (1.69%) Jasmine
4 2 (1.69%) NetBeans
4 2 (1.69%) Selenium
4 2 (1.69%) Visual Studio
5 1 (0.85%) Bugzilla
5 1 (0.85%) Git (software)
5 1 (0.85%) NeoLoad
5 1 (0.85%) Team Foundation Server
5 1 (0.85%) Trac
General
1 33 (27.97%) Telecoms
2 22 (18.64%) Finance
3 8 (6.78%) Marketing
4 4 (3.39%) Legal
5 3 (2.54%) Back Office
5 3 (2.54%) Front Office
6 2 (1.69%) Banking
7 1 (0.85%) Corporate Banking
7 1 (0.85%) Financial Institution
7 1 (0.85%) Games
7 1 (0.85%) Investment Banking
7 1 (0.85%) Law
7 1 (0.85%) Pharmaceutical
Job Titles
1 19 (16.10%) Architect
2 18 (15.25%) Voice Engineer
3 17 (14.41%) Cisco Engineer
3 17 (14.41%) Cisco Voice Engineer
4 13 (11.02%) Solutions Architect
5 12 (10.17%) Java Engineer
5 12 (10.17%) Senior Java Engineer
6 10 (8.47%) Analyst
6 10 (8.47%) Technical Leader
7 9 (7.63%) IT Manager
8 8 (6.78%) IT Services Manager
8 8 (6.78%) Service Manager
9 7 (5.93%) Cisco Network Engineer
9 7 (5.93%) Network Engineer
9 7 (5.93%) Senior Manager
9 7 (5.93%) Senior Service Manager
9 7 (5.93%) Senior Web Engineer
9 7 (5.93%) Service Desk Manager
9 7 (5.93%) Telecoms Analyst
9 7 (5.93%) Web Engineer
Libraries, Frameworks & Software Standards
1 18 (15.25%) CSS
1 18 (15.25%) HTML
2 16 (13.56%) .NET
3 15 (12.71%) Web Services
4 12 (10.17%) .NET Framework
5 9 (7.63%) J2EE
6 6 (5.08%) ASP.NET
7 5 (4.24%) XMPP
8 4 (3.39%) Middleware
9 2 (1.69%) AngularJS
9 2 (1.69%) Ext JS
9 2 (1.69%) GWT
9 2 (1.69%) Hibernate
9 2 (1.69%) Play Framework
9 2 (1.69%) React
9 2 (1.69%) REST
9 2 (1.69%) Spring
9 2 (1.69%) WebSphere MQ
Miscellaneous
1 12 (10.17%) Analytical Skills
2 9 (7.63%) Management Information System
3 8 (6.78%) Social Media
4 7 (5.93%) Computer Science
4 7 (5.93%) Hybrid Cloud
4 7 (5.93%) Replication
5 6 (5.08%) Data Centre
5 6 (5.08%) Fat Client
5 6 (5.08%) Thin Client
5 6 (5.08%) Video Conferencing
6 5 (4.24%) Handset
7 3 (2.54%) NHS
7 3 (2.54%) PMI
8 2 (1.69%) Blackberry
8 2 (1.69%) Mobile App
8 2 (1.69%) PDA
8 2 (1.69%) User Experience
9 1 (0.85%) Contactless
9 1 (0.85%) iPhone
9 1 (0.85%) Virtual Team
Operating Systems
1 16 (13.56%) Windows
2 12 (10.17%) Windows Server 2012
3 9 (7.63%) Windows 7
3 9 (7.63%) Windows Server
4 6 (5.08%) Windows Server 2008
5 4 (3.39%) Linux
6 2 (1.69%) Android
6 2 (1.69%) Apple iOS
6 2 (1.69%) Debian
7 1 (0.85%) AIX
7 1 (0.85%) Red Hat Enterprise Linux
7 1 (0.85%) Solaris
7 1 (0.85%) SUSE
7 1 (0.85%) Ubuntu
7 1 (0.85%) Windows Server 2003
7 1 (0.85%) Windows XP
Processes & Methodologies
1 43 (36.44%) ITIL
2 34 (28.81%) Agile Software Development
2 34 (28.81%) Enterprise Architecture
3 30 (25.42%) Scrum
4 27 (22.88%) SDLC
5 23 (19.49%) Project Management
6 22 (18.64%) SOA
7 21 (17.80%) Network Design
8 20 (16.95%) Technical Analysis
9 19 (16.10%) Migration
10 15 (12.71%) CRM
11 13 (11.02%) Data Migration
12 11 (9.32%) Disaster Recovery
12 11 (9.32%) Kalman Filter
13 10 (8.47%) Network Monitoring
14 9 (7.63%) Analytics
14 9 (7.63%) Change Management
14 9 (7.63%) PRINCE2
15 8 (6.78%) E-Commerce
15 8 (6.78%) Information Security
Programming Languages
1 36 (30.51%) Java
2 12 (10.17%) JavaScript
3 10 (8.47%) C#
4 6 (5.08%) PHP
5 2 (1.69%) Scala
5 2 (1.69%) SQL
5 2 (1.69%) VB.NET
6 1 (0.85%) C++
6 1 (0.85%) PL/SQL
6 1 (0.85%) T-SQL
Qualifications
1 17 (14.41%) Cisco Certification
2 16 (13.56%) CCNA
3 10 (8.47%) ITIL Certification
4 8 (6.78%) CCNP
4 8 (6.78%) Security Cleared
5 7 (5.93%) Sun Certification
6 6 (5.08%) DBS Check
6 6 (5.08%) OCMJEA
7 3 (2.54%) Degree
7 3 (2.54%) PMI Certification
7 3 (2.54%) PRINCE2 Certification
8 2 (1.69%) A+ Certification
8 2 (1.69%) SC Cleared
9 1 (0.85%) CCNP Voice
9 1 (0.85%) MCP
9 1 (0.85%) MCSA
9 1 (0.85%) MCSE
9 1 (0.85%) Microsoft Certification
Quality Assurance & Compliance
1 6 (5.08%) PCI DSS
2 4 (3.39%) SLA
3 2 (1.69%) QA
System Software
1 19 (16.10%) Active Directory
2 6 (5.08%) DFS Replication
Systems Management
1 12 (10.17%) Cisco CUCM
2 6 (5.08%) Cisco UCCE
2 6 (5.08%) WSUS
3 3 (2.54%) Cisco UCCX
4 2 (1.69%) Cisco IPCC
5 1 (0.85%) Cisco Prime
5 1 (0.85%) Norton AntiVirus
Vendors
1 36 (30.51%) Cisco
2 24 (20.34%) Microsoft
3 20 (16.95%) Oracle
4 15 (12.71%) Avaya
5 12 (10.17%) Mitel
5 12 (10.17%) TIBCO
6 11 (9.32%) Verint
6 11 (9.32%) VMware
7 9 (7.63%) Pega
8 7 (5.93%) MobileIron
8 7 (5.93%) Sitecore
8 7 (5.93%) SolarWinds
9 6 (5.08%) Atlassian
9 6 (5.08%) Citrix
9 6 (5.08%) Google
9 6 (5.08%) Northgate
9 6 (5.08%) Sophos
10 5 (4.24%) Forcepoint
11 2 (1.69%) Genesys
11 2 (1.69%) Red Hat
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Posted: 15 hours ago
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Salary: From £25,000 to £35,000 per annum plus benefits
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Knutsford, Cheshire
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Posted: Yesterday
Bristol, Avon
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Salary: Competitive Salary + 25 Days Holiday + Share Plan + Pension
Posted: 13 days ago
Chiswick
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Salary: £75,000 - £85,000 per year
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Berkshire
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Salary: £65000 - £75000 per annum + bonus
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