Period
to 13 November 2018

The table below looks at the prevalence of the term IVR in permanent job vacancies advertised in England. Included is a benchmarking guide to the salaries offered in vacancies that have cited IVR over the 6 months to 13 November 2018 with a comparison to the same period over the previous 2 years.

Interactive Voice Response (IVR)
UK > England
6 months to
13 Nov 2018
Same period 2017 Same period 2016
Rank 1015 1118 1030
Rank change year-on-year +103 -88 -32
Permanent jobs citing IVR 106 52 181
As % of all permanent IT jobs advertised in England 0.070% 0.031% 0.10%
As % of the Miscellaneous category 0.16% 0.069% 0.24%
Number of salaries quoted 66 38 169
England median annual salary £50,000 £70,000 £40,000
Median salary % change year-on-year -28.57% +75.00% -13.51%
10th Percentile £31,250 £38,175 £27,500
90th Percentile £78,125 £82,500 £70,000
UK median annual salary £50,000 £60,000 £40,000
% change year-on-year -16.67% +50.00% -19.19%

IVR is in the Generic IT Skills category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for generic IT skills.

All Generic IT Skills
England
Permanent vacancies with a requirement for generic IT skills 67,317 75,140 75,468
As % of all permanent IT jobs advertised in England 44.40% 44.62% 42.48%
Number of salaries quoted 52,726 56,999 62,599
England median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - +5.26%
10th Percentile £28,750 £27,500 £27,500
90th Percentile £87,500 £82,500 £80,000
UK median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

IVR
Job Vacancy Trend in England

Job postings citing IVR as a percentage of all IT jobs advertised in England.

Job vacancy trend for IVR in England

IVR
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR in England.

Salary trend for IVR in England

IVR
Salary Histogram in England

The salary distribution of IT jobs citing IVR in England over the 6 months to 13 November 2018.

Salary histogram for IVR in England

IVR
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the England region over the 6 months to 13 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +88 55 £67,500 -3.57% 1
North of England +61 28 £38,750 -5.49% 5
North West +16 18 £42,250 +3.05% 3
South East +23 11 £50,000 -15.97% 1
Yorkshire +35 10 £32,500 -50.00% 1
Midlands - 8 £37,500 - 2
West Midlands - 8 £37,500 - 1
South West +1 3 £52,500 +23.53% 2
East of England +27 2 - - 4
IVR
UK

For the 6 months to 13 November 2018, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for IVR.

1 47 (44.34%) Agile Software Development
2 32 (30.19%) Degree
2 32 (30.19%) Mentoring
3 26 (24.53%) Microsoft
4 25 (23.58%) VoIP
5 24 (22.64%) Presales
6 23 (21.70%) Validation
7 22 (20.75%) Project Management
8 21 (19.81%) LAN
8 21 (19.81%) Service Design
9 20 (18.87%) Cisco
9 20 (18.87%) HTML
10 19 (17.92%) Avaya
10 19 (17.92%) JavaScript
10 19 (17.92%) Coaching
11 18 (16.98%) User Experience
11 18 (16.98%) Oracle
11 18 (16.98%) ITIL
11 18 (16.98%) Finance
12 17 (16.04%) Back Office
12 17 (16.04%) Cisco Certification
12 17 (16.04%) CCNA
12 17 (16.04%) Adobe
12 17 (16.04%) Marketing
12 17 (16.04%) Alias
12 17 (16.04%) UX Design
12 17 (16.04%) Product Management
12 17 (16.04%) OmniGraffle
12 17 (16.04%) People Management
12 17 (16.04%) Continuous Improvement

IVR
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (14.15%) Confluence
1 15 (14.15%) Oracle SOA Suite
2 10 (9.43%) Skype for Business
3 7 (6.60%) CMS
4 4 (3.77%) MS Exchange
4 4 (3.77%) SharePoint
5 1 (0.94%) Apache
5 1 (0.94%) nginx
Applications
1 17 (16.04%) InVision
1 17 (16.04%) OmniGraffle
2 7 (6.60%) Chatbot
3 5 (4.72%) Microsoft Office
4 4 (3.77%) Microsoft Project
4 4 (3.77%) MS Visio
5 3 (2.83%) Spreadsheet
6 2 (1.89%) Microsoft Excel
7 1 (0.94%) Microsoft PowerPoint
Business Applications
1 1 (0.94%) CSG Singleview
1 1 (0.94%) PeopleSoft CRM
Cloud Services
1 17 (16.04%) Adobe Creative Cloud
2 7 (6.60%) Amazon Alexa
3 4 (3.77%) G Suite
4 3 (2.83%) Amazon AWS
5 1 (0.94%) Cloud Computing
5 1 (0.94%) Microsoft Azure
5 1 (0.94%) OpenShift
Communications & Networking
1 25 (23.58%) VoIP
2 21 (19.81%) LAN
3 14 (13.21%) TCP/IP
4 13 (12.26%) WAN
5 10 (9.43%) SMS
6 9 (8.49%) IP Telephony
6 9 (8.49%) Wireless
7 8 (7.55%) Ethernet
7 8 (7.55%) Internet
8 7 (6.60%) DEFINITY
8 7 (6.60%) Firewall
8 7 (6.60%) MPLS
9 6 (5.66%) DNS
9 6 (5.66%) DWDM
9 6 (5.66%) SDH
9 6 (5.66%) VPN
10 5 (4.72%) DSL
10 5 (4.72%) Skype
10 5 (4.72%) xDSL
11 4 (3.77%) iSCSI
Database & Business Intelligence
1 14 (13.21%) Amazon Aurora
2 4 (3.77%) SQL Server
2 4 (3.77%) SQL Server Analysis Services
2 4 (3.77%) SQL Server Integration Services
3 3 (2.83%) MySQL
3 3 (2.83%) SQL Server 2012
3 3 (2.83%) SQL Server 2014
4 1 (0.94%) BusinessObjects
4 1 (0.94%) Data Warehouse
4 1 (0.94%) Hadoop
4 1 (0.94%) MS Access
4 1 (0.94%) Oracle Database
4 1 (0.94%) Oracle Exadata
4 1 (0.94%) RDBMS
4 1 (0.94%) Relational Database
4 1 (0.94%) SQL Server Reporting Services
Development Applications
1 15 (14.15%) JIRA
1 15 (14.15%) Subversion
2 14 (13.21%) Bitbucket
3 9 (8.49%) Visual Studio Team System
4 2 (1.89%) Jenkins
5 1 (0.94%) Cucumber
5 1 (0.94%) Git (software)
5 1 (0.94%) Oracle APEX
5 1 (0.94%) Oracle Forms
General
1 18 (16.98%) Finance
2 17 (16.04%) Back Office
2 17 (16.04%) Marketing
3 16 (15.09%) Telecoms
4 14 (13.21%) Front Office
5 5 (4.72%) Retail
6 2 (1.89%) Billing
6 2 (1.89%) Law
6 2 (1.89%) Legal
7 1 (0.94%) Banking
7 1 (0.94%) Investment Banking
Job Titles
1 20 (18.87%) Analyst
2 17 (16.04%) Designer
2 17 (16.04%) UX Designer
3 14 (13.21%) Lead Designer
3 14 (13.21%) Lead UX Designer
4 8 (7.55%) Telecoms Engineer
4 8 (7.55%) Test Analyst
5 7 (6.60%) Infrastructure Analyst
5 7 (6.60%) Software Engineer
5 7 (6.60%) Technical Leader
5 7 (6.60%) Telephony Analyst
6 6 (5.66%) Infrastructure Engineer
6 6 (5.66%) Java Engineer
6 6 (5.66%) Java Software Engineer
6 6 (5.66%) Programme Manager
7 5 (4.72%) Developer
7 5 (4.72%) Technical Manager
7 5 (4.72%) Technical Programme Manager
8 4 (3.77%) Presales Engineer
8 4 (3.77%) Project Engineer
Libraries, Frameworks & Software Standards
1 20 (18.87%) HTML
2 16 (15.09%) CSS
3 15 (14.15%) .NET
3 15 (14.15%) ASP.NET
3 15 (14.15%) Node.js
3 15 (14.15%) React
4 7 (6.60%) Spring
5 1 (0.94%) .NET Framework
5 1 (0.94%) AngularJS
5 1 (0.94%) JMS
5 1 (0.94%) LAMP
5 1 (0.94%) SOAP
5 1 (0.94%) Spring Boot
5 1 (0.94%) VXML
5 1 (0.94%) Web Services
5 1 (0.94%) WebRTC
5 1 (0.94%) XML
5 1 (0.94%) XMPP
Miscellaneous
1 18 (16.98%) User Experience
2 7 (6.60%) Analytical Skills
2 7 (6.60%) Management Information System
3 6 (5.66%) Computer Science
3 6 (5.66%) Driving Licence
4 5 (4.72%) Data Centre
4 5 (4.72%) Virtual Team
5 4 (3.77%) EPoS
5 4 (3.77%) Self-Motivation
6 1 (0.94%) Enterprise Software
6 1 (0.94%) Fat Client
6 1 (0.94%) Mobile App
6 1 (0.94%) Thin Client
Operating Systems
1 8 (7.55%) Windows
2 7 (6.60%) Linux
2 7 (6.60%) Windows Server
3 4 (3.77%) Windows 10
3 4 (3.77%) Windows 7
3 4 (3.77%) Windows Server 2008
4 3 (2.83%) Windows Server 2012
5 2 (1.89%) Debian
6 1 (0.94%) Android
6 1 (0.94%) Apple iOS
6 1 (0.94%) CentOS
6 1 (0.94%) Oracle Linux
6 1 (0.94%) Solaris
6 1 (0.94%) Ubuntu
6 1 (0.94%) Unix
6 1 (0.94%) Windows 2000
6 1 (0.94%) Windows Server 2003
Processes & Methodologies
1 47 (44.34%) Agile Software Development
2 32 (30.19%) Mentoring
3 24 (22.64%) Presales
4 23 (21.70%) Validation
5 22 (20.75%) Project Management
6 21 (19.81%) Service Design
7 19 (17.92%) Coaching
8 18 (16.98%) ITIL
9 17 (16.04%) Continuous Improvement
9 17 (16.04%) People Management
9 17 (16.04%) Product Management
9 17 (16.04%) Prototyping
9 17 (16.04%) User-Centered Design (UCD)
9 17 (16.04%) UX Design
10 16 (15.09%) SOA
11 15 (14.15%) Data Security
11 15 (14.15%) Network Design
11 15 (14.15%) Scrum
12 14 (13.21%) Software Engineering
13 13 (12.26%) Technical Analysis
Programming Languages
1 19 (17.92%) JavaScript
2 10 (9.43%) Java
3 8 (7.55%) SQL
4 7 (6.60%) Java 8
5 4 (3.77%) T-SQL
5 4 (3.77%) VB
5 4 (3.77%) VBScript
6 3 (2.83%) Python
7 2 (1.89%) PL/SQL
8 1 (0.94%) Bash Shell
8 1 (0.94%) Perl
8 1 (0.94%) PHP
8 1 (0.94%) Ruby
8 1 (0.94%) Shell Script
8 1 (0.94%) Tcl
8 1 (0.94%) VBA
Qualifications
1 32 (30.19%) Degree
2 17 (16.04%) CCNA
2 17 (16.04%) Cisco Certification
2 17 (16.04%) Master's Degree
3 5 (4.72%) CCNP
4 4 (3.77%) CCVP
5 2 (1.89%) ITIL Certification
6 1 (0.94%) ISEB
6 1 (0.94%) PRINCE2 Certification
6 1 (0.94%) TOGAF Certification
Quality Assurance & Compliance
1 14 (13.21%) GDPR
2 5 (4.72%) PCI DSS
3 2 (1.89%) SLA
4 1 (0.94%) ISO/IEC 20000
4 1 (0.94%) ISO/IEC 27001
4 1 (0.94%) QA
System Software
1 7 (6.60%) VMware Infrastructure
2 5 (4.72%) Active Directory
2 5 (4.72%) Terminal Services
2 5 (4.72%) Virtual Servers
3 4 (3.77%) Hyper-V
4 1 (0.94%) Docker
Systems Management
1 2 (1.89%) Cisco CUCM
2 1 (0.94%) Ansible
2 1 (0.94%) Cisco UCCE
2 1 (0.94%) Cisco UCCX
2 1 (0.94%) Kubernetes
Vendors
1 26 (24.53%) Microsoft
2 20 (18.87%) Cisco
3 19 (17.92%) Avaya
4 18 (16.98%) Oracle
5 17 (16.04%) Adobe
5 17 (16.04%) Alias
6 8 (7.55%) Mitel
6 8 (7.55%) VMware
7 7 (6.60%) Facebook
8 5 (4.72%) Citrix
9 4 (3.77%) Genesys
9 4 (3.77%) Google
9 4 (3.77%) HP
9 4 (3.77%) Juniper
9 4 (3.77%) Salesforce.com
10 2 (1.89%) BT
10 2 (1.89%) F5
10 2 (1.89%) Red Hat
10 2 (1.89%) Remedy
11 1 (0.94%) TIBCO