Period
to 24 May 2020

The table below looks at the prevalence of the term IVR in permanent job vacancies advertised in England. Included is a benchmarking guide to the salaries offered in vacancies that have cited IVR over the 6 months to 24 May 2020 with a comparison to the same period over the previous 2 years.

Interactive Voice Response (IVR)
UK > England
6 months to
24 May 2020
Same period 2019 Same period 2018
Rank 826 1006 1051
Rank change year-on-year +180 +45 -34
Permanent jobs citing IVR 50 71 95
As % of all permanent jobs advertised in England 0.058% 0.053% 0.059%
As % of the Miscellaneous category 0.15% 0.13% 0.15%
Number of salaries quoted 26 51 49
Median annual salary £58,553 £60,000 £50,000
Median salary % change year-on-year -2.41% +20.00% -20.63%
10th Percentile £29,000 £27,500 £23,500
90th Percentile £75,000 £77,500 £77,500
UK median annual salary £58,553 £62,500 £50,000
% change year-on-year -6.32% +25.00% -4.76%

IVR is in the Generic IT Skills category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for generic IT skills.

All Generic IT Skills
England
Permanent vacancies with a requirement for generic IT skills 33,433 52,946 62,675
As % of all permanent IT jobs advertised in England 39.09% 39.38% 38.83%
Number of salaries quoted 25,892 39,881 48,646
Median annual salary £55,000 £52,500 £50,000
Median salary % change year-on-year +4.76% +5.00% +0.17%
10th Percentile £31,250 £29,750 £28,750
90th Percentile £95,000 £87,500 £85,000
UK median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% +5.26%

IVR
Job Vacancy Trend in England

Job postings citing IVR as a proportion of all IT jobs advertised in England.

Job vacancy trend for IVR in England

IVR
Salary Trend in England

3-month moving average salary quoted in jobs citing IVR in England.

Salary trend for IVR in England

IVR
Salary Histogram in England

Salary distribution for jobs citing IVR in England over the 6 months to 24 May 2020.

Salary histogram for IVR in England

IVR
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IVR within the England region over the 6 months to 24 May 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
North of England +123 22 £57,105 +44.57%
North West +90 21 £57,105 +64.33%
South East +127 20 £60,000 +166.67% 3
London +101 5 £68,750 -8.33%
Midlands +90 2 £30,000 -33.33%
East Midlands +50 2 £30,000 -
Yorkshire +96 1 £55,000 +13.40%
South West +68 1 £35,000 -22.22%
IVR
UK

For the 6 months to 24 May 2020, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region with a requirement for IVR.

1 27 (54.00%) Agile Software Development
2 23 (46.00%) REST
3 22 (44.00%) Software Engineering
3 22 (44.00%) Java
4 21 (42.00%) Banking
4 21 (42.00%) Apache Flex
4 21 (42.00%) DevOps
5 16 (32.00%) VoIP
6 15 (30.00%) Web Services
7 13 (26.00%) Problem-Solving
8 12 (24.00%) Microservices
8 12 (24.00%) Jenkins
8 12 (24.00%) SOAP
8 12 (24.00%) Oracle
8 12 (24.00%) SMS
8 12 (24.00%) Spring
9 11 (22.00%) Maven
9 11 (22.00%) Java EE
9 11 (22.00%) JIRA
9 11 (22.00%) Confluence
9 11 (22.00%) Speech Recognition
9 11 (22.00%) JUnit
9 11 (22.00%) JavaScript
9 11 (22.00%) Avaya
9 11 (22.00%) Genesys
9 11 (22.00%) Migration
9 11 (22.00%) Hibernate
9 11 (22.00%) GitHub
9 11 (22.00%) Docker
9 11 (22.00%) Oracle Database

IVR
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (22.00%) Confluence
2 1 (2.00%) Oracle SOA Suite
2 1 (2.00%) Skype for Business
Applications
1 4 (8.00%) InVision
1 4 (8.00%) OmniGraffle
1 4 (8.00%) Sketch
2 2 (4.00%) Chatbot
2 2 (4.00%) Microsoft Office
Business Applications
1 4 (8.00%) Payment Gateway
Cloud Services
1 11 (22.00%) GitHub
2 4 (8.00%) Adobe Creative Cloud
2 4 (8.00%) Apple Pay
2 4 (8.00%) Azure
3 3 (6.00%) Google Pay
Communications & Networking
1 16 (32.00%) VoIP
2 12 (24.00%) SMS
3 5 (10.00%) NGN
4 4 (8.00%) Internet
5 3 (6.00%) Firewall
6 2 (4.00%) DHCP
6 2 (4.00%) DNS
6 2 (4.00%) MPLS
6 2 (4.00%) PBX
6 2 (4.00%) Softphone
6 2 (4.00%) Unified Communications
6 2 (4.00%) WAN
6 2 (4.00%) WebEx
7 1 (2.00%) DMVPN
7 1 (2.00%) Ethernet
7 1 (2.00%) IP Telephony
7 1 (2.00%) IPv6
7 1 (2.00%) Skype
7 1 (2.00%) TCP/IP
7 1 (2.00%) VLAN
Database & Business Intelligence
1 11 (22.00%) Oracle Database
1 11 (22.00%) Relational Database
2 1 (2.00%) Blockchain
Development Applications
1 12 (24.00%) Jenkins
2 11 (22.00%) JIRA
2 11 (22.00%) JUnit
2 11 (22.00%) Maven
2 11 (22.00%) SonarQube
2 11 (22.00%) Sonatype Nexus
3 2 (4.00%) Git (software)
4 1 (2.00%) Atlassian Bamboo
General
1 21 (42.00%) Banking
2 8 (16.00%) Finance
3 4 (8.00%) Back Office
3 4 (8.00%) Telecoms
4 3 (6.00%) Retail
5 2 (4.00%) Military
6 1 (2.00%) Online Betting
Job Titles
1 12 (24.00%) Java Engineer
2 11 (22.00%) Software Engineer
3 10 (20.00%) Senior Software Engineer
4 5 (10.00%) Architect
5 4 (8.00%) Designer
5 4 (8.00%) IT Manager
5 4 (8.00%) UX Designer
6 3 (6.00%) Analyst
6 3 (6.00%) Infrastructure Manager
6 3 (6.00%) IT Infrastructure Manager
6 3 (6.00%) Project Manager
7 2 (4.00%) AWS Engineer
7 2 (4.00%) Infrastructure Architect
7 2 (4.00%) IT Analyst
7 2 (4.00%) Lead Architect
7 2 (4.00%) Product Owner
7 2 (4.00%) Service Analyst
7 2 (4.00%) Service Delivery Engineer
7 2 (4.00%) Service Desk Analyst
7 2 (4.00%) Windows Infrastructure Architect
Libraries, Frameworks & Software Standards
1 23 (46.00%) REST
2 21 (42.00%) Apache Flex
3 15 (30.00%) Web Services
4 12 (24.00%) SOAP
4 12 (24.00%) Spring
5 11 (22.00%) Hibernate
5 11 (22.00%) Java EE
5 11 (22.00%) WireMock
6 1 (2.00%) CCXML
6 1 (2.00%) CSS
6 1 (2.00%) CSS3
6 1 (2.00%) GraphQL
6 1 (2.00%) HTML
6 1 (2.00%) HTML5
6 1 (2.00%) JSON
6 1 (2.00%) Node.js
6 1 (2.00%) VXML
6 1 (2.00%) XML
6 1 (2.00%) XMPP
Miscellaneous
1 10 (20.00%) User Experience
2 4 (8.00%) Analytical Skills
2 4 (8.00%) Contactless
2 4 (8.00%) EMV
2 4 (8.00%) Mobile Payment
2 4 (8.00%) Self-Motivation
3 2 (4.00%) Management Information System
3 2 (4.00%) Video Conferencing
4 1 (2.00%) Bitcoin
4 1 (2.00%) Data Centre
4 1 (2.00%) EFT
4 1 (2.00%) iPhone
4 1 (2.00%) VUI
Operating Systems
1 4 (8.00%) Linux
1 4 (8.00%) Windows
2 1 (2.00%) Android
Processes & Methodologies
1 27 (54.00%) Agile Software Development
2 22 (44.00%) Software Engineering
3 21 (42.00%) DevOps
4 13 (26.00%) Problem-Solving
5 12 (24.00%) Microservices
6 11 (22.00%) Creative Thinking
6 11 (22.00%) Migration
6 11 (22.00%) Speech Recognition
7 10 (20.00%) Coaching
7 10 (20.00%) Mentoring
7 10 (20.00%) OOP
8 9 (18.00%) Service Design
9 8 (16.00%) Product Management
10 6 (12.00%) Conversational UI
10 6 (12.00%) Line Management
10 6 (12.00%) Project Management
11 5 (10.00%) Deployment Automation
11 5 (10.00%) E-Commerce
11 5 (10.00%) Fintech
11 5 (10.00%) Problem Management
Programming Languages
1 22 (44.00%) Java
2 11 (22.00%) JavaScript
Qualifications
1 9 (18.00%) Degree
2 4 (8.00%) Security Cleared
3 3 (6.00%) Cisco Certification
4 2 (4.00%) A+ Certification
4 2 (4.00%) CCNA
4 2 (4.00%) SC Cleared
5 1 (2.00%) CCIE
Quality Assurance & Compliance
1 4 (8.00%) PCI DSS
2 1 (2.00%) ISO 8583
2 1 (2.00%) PSD2
2 1 (2.00%) QA
System Software
1 11 (22.00%) Docker
2 4 (8.00%) VMware Infrastructure
3 2 (4.00%) Active Directory
Systems Management
1 11 (22.00%) Kubernetes
2 6 (12.00%) Cisco CUCM
3 2 (4.00%) Cisco UCCE
4 1 (2.00%) CA Spectrum
4 1 (2.00%) Cisco IPCC
4 1 (2.00%) Cisco UCCX
4 1 (2.00%) Rundeck
Vendors
1 12 (24.00%) Oracle
2 11 (22.00%) Avaya
2 11 (22.00%) Genesys
2 11 (22.00%) Veracode
3 7 (14.00%) Cisco
4 4 (8.00%) Adobe
4 4 (8.00%) Apple
4 4 (8.00%) Ingenico
4 4 (8.00%) PayPal
4 4 (8.00%) VMware
4 4 (8.00%) WorldPay
5 3 (6.00%) CA
5 3 (6.00%) Elavon
5 3 (6.00%) Google
5 3 (6.00%) Remedy
5 3 (6.00%) VeriFone
6 1 (2.00%) Adyen
6 1 (2.00%) CyberSource
6 1 (2.00%) F5
6 1 (2.00%) Red Box