Service Desk Support Analyst Job Trends in the North West

Service Desk Support Analyst
England > North West

The median Service Desk Support Analyst salary in the North West is £30,000 per year, according to job vacancies posted during the 6 months leading to 17 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
17 Jun 2026
Same period 2025 Same period 2024
Rank 229 232 292
Rank change year-on-year +3 +60 -21
Permanent jobs requiring a Service Desk Support Analyst 6 1 7
As % of all permanent jobs in the North West 0.055% 0.021% 0.063%
As % of the Job Titles category 0.059% 0.024% 0.066%
Number of salaries quoted 1 1 6
Median annual salary (50th Percentile) £30,000 £26,500 £21,000
Median % change year-on-year +13.21% +26.19% -34.38%
England median annual salary £30,000 £30,750 £26,000
% change year-on-year -2.44% +18.27% -13.33%

All Permanent IT Job Roles
North West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 10,218 4,174 10,605
% of permanent jobs with a recognized job title 94.18% 88.66% 95.17%
Number of salaries quoted 7,702 2,050 8,152
10th Percentile £30,000 £28,000 £27,250
25th Percentile £40,000 £36,750 £36,750
Median annual salary (50th Percentile) £55,000 £52,500 £50,000
Median % change year-on-year +4.76% +5.00% -9.09%
75th Percentile £70,000 £70,000 £65,000
90th Percentile £90,000 £84,775 £78,500
England median annual salary £57,239 £57,500 £52,500
% change year-on-year -0.45% +9.52% -12.86%

Service Desk Support Analyst
Job Vacancy Trend in the North West

Historical trend showing the proportion of permanent IT job postings featuring 'Service Desk Support Analyst' in the job title relative to all permanent IT jobs advertised in the North West.

Service Desk Support Analyst job vacancy trend in the North West

Service Desk Support Analyst
Salary Trend in the North West

Salary distribution trend for Service Desk Support Analyst job vacancies in the North West.

Salary distribution trend for Service Desk Support Analyst job vacancies in the North West

Service Desk Support Analyst
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Support Analyst within the North West region over the 6 months to 17 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester - 5 £30,000 -
Lancashire - 1 - -
Service Desk Support Analyst
England

Service Desk Support Analyst Skill Set
Top 17 Co-Occurring Skills & Capabilities in the North West

For the 6 months to 17 June 2026, Service Desk Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North West region featuring Service Desk Support Analyst in the job title.

1 4 (66.67%) Active Directory
1 4 (66.67%) Coaching
1 4 (66.67%) Conflict Resolution
1 4 (66.67%) Continuous Improvement
1 4 (66.67%) Decision-Making
1 4 (66.67%) Emotional Intelligence
1 4 (66.67%) Mentoring
1 4 (66.67%) Microsoft
1 4 (66.67%) Microsoft 365
1 4 (66.67%) Microsoft Intune
1 4 (66.67%) Microsoft Office
1 4 (66.67%) Problem-Solving
1 4 (66.67%) Process Improvement
1 4 (66.67%) SCCM
1 4 (66.67%) SharePoint
1 4 (66.67%) Windows
1 4 (66.67%) Windows 10

Service Desk Support Analyst Skill Set
Co-Occurring Skills & Capabilities in the North West by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (66.67%) SharePoint
Applications
1 4 (66.67%) Microsoft Office
Cloud Services
1 4 (66.67%) Microsoft 365
General
1 4 (66.67%) Social Skills
Miscellaneous
1 4 (66.67%) Onboarding
Operating Systems
1 4 (66.67%) Windows
1 4 (66.67%) Windows 10
Processes & Methodologies
1 4 (66.67%) Coaching
1 4 (66.67%) Conflict Resolution
1 4 (66.67%) Continuous Improvement
1 4 (66.67%) Decision-Making
1 4 (66.67%) Emotional Intelligence
1 4 (66.67%) Mentoring
1 4 (66.67%) Problem-Solving
1 4 (66.67%) Process Improvement
System Software
1 4 (66.67%) Active Directory
Systems Management
1 4 (66.67%) Microsoft Intune
1 4 (66.67%) SCCM
Vendors
1 4 (66.67%) Microsoft